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Bentley Buick GMC - Service Center

Huntsville, AL

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120 Reviews

120 Reviews of Bentley Buick GMC - Service Center

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July 08, 2018

Body Repair The service was excellent I really appreciate the updates and I was informed of the status until it was completed. It was also done and on the day/dat More

by Judson Huey Spano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Benson
Oct 03, 2018 -

Bentley Buick GMC Cadillac responded

Hi Judson. Thank you for your feedback! We try to do the best we can and are glad we were able to meet your expectations.

July 02, 2018

dependable and reasonable as always. Never go any place other than Bentley for service. In fact, even though we were looking at a different brand replacement vehicle after a wreck that t More

by Sunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't know
Oct 03, 2018 -

Bentley Buick GMC Cadillac responded

Thank you for trusting us, it truly means a lot. Please let us know if you have any questions or concerns!

July 02, 2018

Transmission Service Everybody at the Bentley team (both Florence and Huntsville) are truly exceptional to deal with. I would highly recommend Bentley for all sales, servi More

by CBP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT
Oct 03, 2018 -

Bentley Buick GMC Cadillac responded

Thank you so much for the recommendation, we appreciate it!

May 07, 2018

Excellence Excellent service as always. I have had the pleasure of dealing with Bentley for over thirty years and I have always been completely pleased. That is More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob in the body shop and Scott Hendrix
May 29, 2018 -

Bentley Buick GMC Cadillac responded

Thank you Dee! For your business, and for the kind words.

April 24, 2018

Oil change and update on dashboard correction Nice staff and finished in a timely matter. Love the email reminder that informs you of your appointment. Staff was also helpful about dashboard cor More

by Fuzzell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None
May 07, 2018 -

Bentley Buick GMC Cadillac responded

Thank you for the kind words. We appreciate the review!

January 12, 2018

Excellent Went out of their way to make me feel valued. Very friendly and service oriented . Highly recommend. Made arrangements for transportation to and from More

by LFC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2018 -

Bentley Buick GMC Cadillac responded

That's exactly what management hopes to hear, that our customers are being well cared for. Thank you for the feedback!

December 27, 2017

Great Bentley always handles things quickly and efficiently. Ray has been such a great help with any issues we've have. We will always use Bentley! More

by chernan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Riska
Dec 28, 2017 -

Bentley Buick GMC Cadillac responded

Very sorry you did not get a 5 Star experience. We will continue to work hard to provide that. Thank you very much for your business!

December 22, 2017

Catalytic Coverter Replacement Problem with my Terrain was quickly diagnosed and I was notified of expected repair costs for my approval. Part had to be ordered and arrived the nex More

by Dave S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kendrick
Jan 12, 2018 -

Bentley Buick GMC Cadillac responded

We look forward to serving you in the future! Thank you for the referral!

December 19, 2017

Fast and Efficient service Very quick service and very friendly staff. Excellent experience. Great service department! I would recommend Bentley Buick GMC dealership for automo More

by Envision owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hendricks
Jan 12, 2018 -

Bentley Buick GMC Cadillac responded

We appreciate the review! Thank you!

December 04, 2017

First Service on new truck. I set up an appointment just a couple of days out and got the service done in half the allotted time. The staff are all friendly and helpful. Evidentl More

by A.Butler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott, Drew James, the sales supervisor.
Jan 12, 2018 -

Bentley Buick GMC Cadillac responded

Thank you for your kind words. Glad you were pleased.

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