Bentley Buick GMC - Service Center

Periodic Service Scott Hendricks and the other staff at the dealer were excellent and responsive to our requests. Would highly recommend this team for high quality ser Scott Hendricks and the other staff at the dealer were excellent and responsive to our requests. Would highly recommend this team for high quality service. More

Body Work for XTS. The XTS was in an accident and needed body work. The damage was repaired so that it appeared the car was like new in appearance. My car was deta The XTS was in an accident and needed body work. The damage was repaired so that it appeared the car was like new in appearance. My car was detailed inside and out. More

Collision Dept Duane went above and beyond to help me with the insurance company concerning repairs to my car after an automobile accident. He was very polite. Duane went above and beyond to help me with the insurance company concerning repairs to my car after an automobile accident. He was very polite. More

Very professional. My experience was good. I was treated in a professional manner. Mr. Acklin was knowledgeable. My vehicle was returned to me in a timely manner. My experience was good. I was treated in a professional manner. Mr. Acklin was knowledgeable. My vehicle was returned to me in a timely manner. More

They are always professional and kind. I have had great experiences with Bentley Service with my 2016 Canyon and my 2014 Cadillac CTS. They are always informative about how long the servic I have had great experiences with Bentley Service with my 2016 Canyon and my 2014 Cadillac CTS. They are always informative about how long the service may take and get you out as soon as possible. I plan to continue to use them for all of our automobile service. More

Had a flat tire and unexplained noise. My flat tire was changed by AAA, but a noise and unexplained roughness occurred. Turned out, my spare tire was "out of round". Bentley replaced the My flat tire was changed by AAA, but a noise and unexplained roughness occurred. Turned out, my spare tire was "out of round". Bentley replaced the flat tire and discovered the noise WAS caused by the spare tire. They also did a required oil change, tire rotation, wash and whatever else was needed at the time. I had my car back in 2 days! No more noises. Thank you. More

Great experience The Service writer and the service engineer/technician were absolutely customer oriented in ensuring all my expectations were met from the time I brou The Service writer and the service engineer/technician were absolutely customer oriented in ensuring all my expectations were met from the time I brought my 2015 GMC Sierra in for an Air Conditioning problem on a 95 degree day. Scott was very helpful in getting the right service technician to work on my truck and when the service tech was completed with the repair he explained what he had done to repair the system and the further steps he took to ensure that A/C high pressure line doesn't rupture again. More

Kirby always keeps my car well serviced Kirby always takes care of my service needs and arranges for a loaner car so I can attend my meetings when I drive down from Chattanooga. Bentley is m Kirby always takes care of my service needs and arranges for a loaner car so I can attend my meetings when I drive down from Chattanooga. Bentley is my original dealer More

Routine service and inspection Service was accomplished in a competent, timely, and customer-friendly manner. Customer waiting area was clean and accommodating -- beverages, televi Service was accomplished in a competent, timely, and customer-friendly manner. Customer waiting area was clean and accommodating -- beverages, television, reading materials, and wifi access to Internet. More

Exceptional Customer Service Even when a minor problem arose during the service of my vehicle, all avenues to create satisfaction with my experience were implemented. A special t Even when a minor problem arose during the service of my vehicle, all avenues to create satisfaction with my experience were implemented. A special thank you to Scott Kendrick for his kind attention and superb customer service, as always. More