Back

Bentley Buick GMC - Service Center

Huntsville, AL

not yet
rated
120 Reviews

120 Reviews of Bentley Buick GMC - Service Center

Sort by
February 21, 2017

Scheduled Maintenace, cosmetic maintenance, and warranty Work was exceptionally completed to standard and vehicle runs like a dream. I even received a loaner vehicle. The service department has excellent mai More

by Big Bubble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Kirby
Feb 22, 2017 -

Bentley Buick GMC Cadillac responded

"Very Happy" is how we want you. Thanks for the review!

February 20, 2017

Terrific Service This dealership is fantastic. Service department is excellent and service writers are professional. Scott Kendrick never stops working. Just writes th More

by River runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kendrick, Joey Johnson
Feb 22, 2017 -

Bentley Buick GMC Cadillac responded

Extremely grateful for the kind words, River runner!

February 20, 2017

Quick service I had very quick service as described and expected. Everyone with whom I dealt seemed eager to help and make my experience positive. Thank you. More

by hbrooks17
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Feb 22, 2017 -

Bentley Buick GMC Cadillac responded

That's exactly what we strive for! Thanks!

February 17, 2017

Excellent Service As always your dealership is excellent, both sales and service. Bob Showers was polite, helpful, and knowledgeable. The work performed in repairing o More

by Mike M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Showers
Feb 22, 2017 -

Bentley Buick GMC Cadillac responded

Thank you so much for the review, Mike. We're glad you were pleased.

February 15, 2017

Great, Friendly and Fast Service I stopped by the service department last Saturday morning to see if they could take a look at my power plug( for phone charging ).....I didn't have an More

by PPB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy
Feb 15, 2017 -

Bentley Buick GMC Cadillac responded

So glad you enjoyed the way you were treated here. Thank you for the kind words!

February 10, 2017

Great Service Great service, clean areas, friendly staff, and a waiting area that provides you a quiet place to wait for your vehicle. I will continue to use this More

by joejohnson52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD
Feb 14, 2017 -

Bentley Buick GMC Cadillac responded

Thanks for the review, Joe!

February 08, 2017

15,000 miles maintenance service Tammy Jones took care of my having my vehicle serviced with great efficiency. Work was done in a reasonable time and was afforded a ride to the mall More

by Margaret
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tammy Jones
Feb 14, 2017 -

Bentley Buick GMC Cadillac responded

On behalf of Tammy and Bentley management, we appreciate you taking the time to write the review. Happy motoring!

February 08, 2017

Touch Screen Repair Outstanding support. I called one day to talk through the issue and from that the part was ordered, sent via fedex for the next day and the car repai More

by jmitch1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane
Feb 14, 2017 -

Bentley Buick GMC Cadillac responded

Thank you for the kind words, we appreciate it!

February 06, 2017

Friendly, great customer service, Have used Bentley for over 30 years, always had good customer service, friendly, efficient staff. Trusted what we were told by staff . If additional w More

by Teacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kendrick
Feb 14, 2017 -

Bentley Buick GMC Cadillac responded

Thank you for the review!

February 02, 2017

Wonderful Service on Saturday. I called on Friday and was able to get my car in for the scheduled maintenance on a Saturday at 1:00 pm and have another issue taken care of and have More

by Buick Lacrosse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick and another service advisor
Feb 02, 2017 -

Bentley Buick GMC Cadillac responded

Thank you for the review!

...
11