Bentley Boston - Service Center

Stolen from Service Invoice! Bentley Boston hauls up our Bentley FS to Wayland for services. Meanwhile, our 14 year old son is fatally killed in a UTV accident that had been Bentley Boston hauls up our Bentley FS to Wayland for services. Meanwhile, our 14 year old son is fatally killed in a UTV accident that had been dropped off by a neighbor. We spend the next series of months in greif counseling, visiting with organ donor recipients & managing our remaining children. We contact service...speak with service manager Jose G. & he states "don't worry we can just store it here for you until things wind down". Call to arrange pick up from service and am told Jose G. no longer works here & your Bentley was placed on a mechanics lean with storage charges and auctioned off at 1/4 of its value!!! No notice, no call, no email...Gone! Best yet...all of your personal belongings including vanity plates, grille badge, Dunhill umbrella, etc are gone too! Never would recommend for service - as if losing a child was not enough. More

My experience with Bentley Boston Service Dept. has been exceptional. From the Service Manager to the Technicians they have been courteous, patient (I am a first-time high end car owner - '99 Bentley Azure exceptional. From the Service Manager to the Technicians they have been courteous, patient (I am a first-time high end car owner - '99 Bentley Azure) and show a willingness to work with me on all issues that arise with my car. Gator has shown a sincere honesty in working with me. He even tells me what I might expect for possible future service issues along with the attendant costs. Since I am retired and don't have "deep pockets" the cost of repairs is a major issue. Being able to plan for future costs is a necessity. I highly recommend Bentley Boston for service of high-end autos. More