Bentley Boston

Purchased a car with multiple damage not disclosed I purchased a 2020 McLaren 600LT Spider with 800 miles from Herb Chambers Bentley of Boston on 8/31/2019. Dominic Warrell was the gentleman I worked w I purchased a 2020 McLaren 600LT Spider with 800 miles from Herb Chambers Bentley of Boston on 8/31/2019. Dominic Warrell was the gentleman I worked with through the sale. I specifically asked Dominic in writing if the car has any damage (Scratches, dings dents, etc. any reconditioning) and if the car was anything less than perfect. He called me and stated the car is absolutely perfect as it should be for a $250,000.00 vehicle. I then agreed to purchase the vehicle. Since I live in Lees Summit Mo, they shipped the car to me through a company they scheduled called A&T Transport that they frequently use. Once I received the car today on 9/9, I noticed there was damage to the front underneath of the car and underneath of the rear diffuser. Bolts are also missing from under the car. I immediately let the transport driver know and he noted it on the receipt. I spoke with the owner of the transport company (Vee Souk) an he stated the car had the damage on it before it left the dealership. I then call the dealership and ask them to either fix the damage or preferably buy the car back since the car is damaged and I haven't even driven it. Dominic from the dealership called me back after speaking with his boss (Giovanni Tosti) and they are denying the fact the car had any damage and state they not responsible for it, or would fix it or buy the car back. I also spoke with Giovanni direct and he was extremely rude. Now I have an expensive car with damage that I am stuck with. All I am asking is for the dealership to do the right thing and either fix the car on their dime or buy the car back since it was never disclosed of having any damage. More

Excellent customer service I walked in and Joyce gave me extensive information on the new Rolls Royce Wraith. I wasn't looking to buy that day, but was still given the knowledg I walked in and Joyce gave me extensive information on the new Rolls Royce Wraith. I wasn't looking to buy that day, but was still given the knowledge about what these beautiful machines have to offer and to help me lean towards a future purchase with this dealership. More

Automobile Purchase Thanks for the experience of buying a car from Herb Chambers Wayland, Ma. My car is amazing it is the best car I have ever owned. I appreciate your ti Thanks for the experience of buying a car from Herb Chambers Wayland, Ma. My car is amazing it is the best car I have ever owned. I appreciate your time and effort and thank Jesse also. I couldn't be happier. More

The 5 Diamond of Auto Dealerships! I am not a fan of the car buying experience.... However, Louis Forti exemplifies the modern day experience of car buying. No point in me saying the I am not a fan of the car buying experience.... However, Louis Forti exemplifies the modern day experience of car buying. No point in me saying the obvious, go down and experience it for yourself. Excellence! More

Fabulous experience Went to Bentley Boston store in Wayland, MA a couple weeks ago. Louis Forti is a gentleman and very smart guy. I have never seen too many people nowad Went to Bentley Boston store in Wayland, MA a couple weeks ago. Louis Forti is a gentleman and very smart guy. I have never seen too many people nowadays who loves what he/she does. He didn't complain anything about our visit even he seemed very busy. He explained everything about the car with the great attitude, why each brand is really special and exclusive. We really love his passion. If you would like to buy Bentley, Lamborghini, Rolls-Royce or Masarati, you should give Louis a chance to show you a car. You will be excited with the car and the great feeling from him. Thank you very much for your time! More

Buy car The person who sold the car to me was Eduardo Pereira. He was friendly answered my questions promptly, and he knew all about the car. I would recommen The person who sold the car to me was Eduardo Pereira. He was friendly answered my questions promptly, and he knew all about the car. I would recommend him very highly as a salesman for anyone to go to autobahn . More

Excellent service great friendly and knowledgeable staff I went to pick out my Bentley at Boston Bentley and had an amazing time doing it. The staff was very knowledgeable and knew what I wanted to very sing I went to pick out my Bentley at Boston Bentley and had an amazing time doing it. The staff was very knowledgeable and knew what I wanted to very single detail. Because that's what really matters when your buying a house on wheels. I will be back again for my second and third Bentley. Again amazing experience!!! More

Dominic and Richard (GM) are the best. I have purchased high end cars for the last 30 years. This is my 1st Bentley and am so honored to own this beauty. This Bentley Dealership is now family, they make yo high end cars for the last 30 years. This is my 1st Bentley and am so honored to own this beauty. This Bentley Dealership is now family, they make you so comfortable and are very knowledgeable. To finance to service department are hands down the best. The way I look at it either you keep getting money statements every month or you touch feel and drive this beauty every day, your only on this earth for a short time so enjoy, Mr Herb Chambers you have a great dealership and good people running it,don't change a thing just keep people like me happy with your cars, Thank You, Mike Garassino, Watertown, Ct. More