Benson Nissan

Benson Nissan of Easley is Simply a Bad Business We've always bought cars with cash to ensure a quick and easy transaction. Additionally, we prefer dealing with honest sales people and customer-cent We've always bought cars with cash to ensure a quick and easy transaction. Additionally, we prefer dealing with honest sales people and customer-centric businesses. We were set to purchase a 2015 Toyota Sienna minivan at Benson Nissan, and brought a check for the full amount we agreed to pay in addition to trading in our existing car. We worked through all the details of the purchase, or so we thought. We even agreed to foot the $200 bill on a paint repair on the bumper of the vehicle (that Ron had originally said would be no more than $50). As we were completing the paperwork, Ron tried to pull a fast one. Since our primary attraction to the Sienna was being able to open the doors and trunk from our key remotes, we were shocked when at closing, he said "oh and by the way, you only get one key because that's all we have." Then we learned it was $400 for an second key, and Benson Nissan wouldn't pay for it?!?! What a disgusting lack of integrity by Ron and the dealership. It is asinine to sell a $30K family car with only one key, and incredibly deceitful to knowingly omit that information from customers until the eleventh hour. Had they been upfront about the additional cost we'd incur, we might have been okay with it. But the last-minute snake-like move was incredibly distasteful. On principle, we walked away from the dealership, because we didn't want to give Benson Nissan any of our business. I would strongly encourage others to look for vehicles elsewhere. More

Best Price, Dealership Fee, General Manager and Sales Person I have been asked: why would I drive two hours from Charlotte to go buy a Nissan 370Z when there are plenty of dealers in and around Charlotte. My li I have been asked: why would I drive two hours from Charlotte to go buy a Nissan 370Z when there are plenty of dealers in and around Charlotte. My list: * Vehicle was listed $4,500 less than the lowest price in Charlotte: * Their dealer fee is $165 where in and around Charlotte it is $595 to $695 *No pressure sales: listened to what I wanted and expected. I requested their lowest best and final price on their web form and they replied back to me with it in an email. All of the dealers in and around Charlotte wanted me to come in and meet with the sales person first. *GM is a man of his word. More

Great service and goes the extra mile This was our second purchase from Rey Roberts at Nissan. Rey is honest and does not pressure you. We would highly recommend him to anyone looking for This was our second purchase from Rey Roberts at Nissan. Rey is honest and does not pressure you. We would highly recommend him to anyone looking for a Nissan or a used vehicle. Both times we have dealt with him, we were very impressed. We absolutely hate the whole car buying experience and were well reminded of this when we looked at a couple other dealerships before calling Rey. More

Bought (2) New Cars a Versa and a Juke The buying experience was a Dream....The Service Department however is a Nightmare. If you're into being belittled and talked to in a condescending m The buying experience was a Dream....The Service Department however is a Nightmare. If you're into being belittled and talked to in a condescending manner...then you've made a wise choice.... Otherwise....buyer beware . More

Couldn't Have been more happier with the Customer Service My sales experience I have to say was one of the best. The guys down at Benson Nissan in Easley really went out of their way not only to get me a Grea My sales experience I have to say was one of the best. The guys down at Benson Nissan in Easley really went out of their way not only to get me a Great deal but they also found the exact Frontier I had been looking for. Great Job Nissan I be sure to tell everyone about my wonderful experience. Thanks, Robert & Ashlee More

Terrible customer service. Would not even offer anything exceptable for our trade in and wanted to bump up the sticker price $500 on the vehicle we were interested in if we did not use their finance company exceptable for our trade in and wanted to bump up the sticker price $500 on the vehicle we were interested in if we did not use their finance company. They also were not helpful at all in getting our vehicle to the dealership which was broke down at the time. A competitor of theirs helped us and went above and beyond for our needs. They were not very interested in doing business with us even though we were pre-approved and had cash in hand. More