Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Benny Boyd Lampasas
Lampasas, TX
145 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 145 reviews
March 17, 2016
Great people to work with This is the second truck I have purchased from Benny Boyd. They again met and exceeded my expectations. I will be back! Love working with them! This is the second truck I have purchased from Benny Boyd. They again met and exceeded my expectations. I will be back! Love working with them! More
by Dirty Harry
Employees Worked With
Michael Windish, Mike McInis, Brian Seely
March 04, 2016
My customer experience. It was nice, no waiting around and great customer service. Everyone was willing to help and that's why I love a small town. I'll recommend dealer to m It was nice, no waiting around and great customer service. Everyone was willing to help and that's why I love a small town. I'll recommend dealer to multiple people. More
by Bodey6903
Employees Worked With
Michael Windish, Danny Marquez, Mike McInis, Jerry Graf
March 03, 2016
Mike Gideon I was very happy with my experience at Benny Boyd. Mike Gideon was very nice to work with. Everyone was friendly and it did not take hours to do my b I was very happy with my experience at Benny Boyd. Mike Gideon was very nice to work with. Everyone was friendly and it did not take hours to do my business. My time was valued. More
by pinky
Employees Worked With
Michael Gideon
February 26, 2016
Eric search TX for the van we wanted We told Eric the exact can we wanted and since it wasn't in stock, he tract one down near San Antonio and brought it to us. It is the exact blue that We told Eric the exact can we wanted and since it wasn't in stock, he tract one down near San Antonio and brought it to us. It is the exact blue that we wanted with navigation and entertainment systems. We love the Town and Country van and have been driving them for years. More
by Sandra
Employees Worked With
T, Michael Windish, Eric Crumley
February 22, 2016
Wonderful Staff! Was really unsure about buying a new truck. The staff at Benny Boyd was great. They found the exact truck we wanted and brought it to Lampasas. Very f Was really unsure about buying a new truck. The staff at Benny Boyd was great. They found the exact truck we wanted and brought it to Lampasas. Very friendly and helpful staff. Makayla was awesome! Shawn was very helpful and really worked with us on getting the financing that we wanted. More
by LK
Employees Worked With
Sales, Makayla, Makayla Donaldson, Shawn Battreall
December 19, 2015
Lie and blame a potential customer - Customer Service? Saw a truck at their Liberty Hill location but had only seen it at night and it was not well lit. Next time I called they had moved the truck to Lampa Saw a truck at their Liberty Hill location but had only seen it at night and it was not well lit. Next time I called they had moved the truck to Lampasas. So before I decided to go there I asked the saleswoman to please go out and look at the truck and make sure there was not any damage inside or out before I drove 75 miles to their location. Saleswoman called me back to say she had put her hands on the truck it was on the lot and there was no damage anywhere. I drove there and as soon as you walked up you could see the bumper was obviously bent in severely on one side. I decided to test drive it since they said would replace the bumper and inspect for damage (seems you should have already done that for your customers??). Before I took the truck for the test a woman stating she was Mrs. McInis the the Sales Managers wife came over and asked for my drivers license to make a copy. I gave her the drivers license and she made a copy inside, then came back to the truck and pulled all of the balloons off of the truck so I could drive it. There was a distinct drive-shaft type of vibration through the entire truck when you drove it; so I decided right the I wasn't spending that much money for a truck that had these issues and drove back to the dealership. As we drove up I told my girlfriend to make sure I asked Mrs. McInis for my drivers license back since she still had it. When we arrived I told her I didn't want the truck, but did need my drivers license back. She then went into the office and after about 3-5 mins she had not come back yet; so I walked inside. When I entered I heard my girlfriend say "I'm just trying to help you find the drivers license you lost and your taking an attitude toward me??" What she had said to Mrs. McInis to draw her ire was; "Why don't stop a second and retrace your steps after you made the copy of the drivers license. At this point she started insisting she had given it back to us already and we had lost it; because she does the same thing EVERY TIME and she knows what she did... At this point we were tired of dealing with Mrs. McInis so I walked across the street and summoned Mr. McInis the Sales Manager to see me as it was urgent. I explained to him his wife had apparently lost my drivers license, couldn't find it and was now blaming us? I explained to him I had to travel Monday morning and had to have the license. As we started to cross the street they had sent a man over to move the truck we had test driven to the garage to be looked at, and after he backed out my girlfriend saw the drivers license by the wheel of the next truck where she had lost it as she pulled the balloons off the truck. Never apologized or said she was mistaken or anything. After 2 over hours we finally got to leave. More
by 1DEEDEE1
Employees Worked With
Mrs. McInis, Mike McInis
November 18, 2015
Great people and service I purchased a dodge 3500 and was so satisfied with sales staff (Steve Ross ) and finance gentlemen Shawn they were great, atmosphere is down to earth I purchased a dodge 3500 and was so satisfied with sales staff (Steve Ross ) and finance gentlemen Shawn they were great, atmosphere is down to earth and not stuffy great experience More
by Caryl
Employees Worked With
Shawn Battreall, Steve Ross
September 15, 2015
bought used truck Chase Eckert is awesome and anyone would love to work with this guy. He will work his tail off to get you into a vehicle you will love. Chase Eckert is awesome and anyone would love to work with this guy. He will work his tail off to get you into a vehicle you will love. More
by Bryshay420
Employees Worked With
Chase Eckert, Shawn Battreall, Danny Marquez
June 29, 2015
Highly Recommended We gave Chase basic information as to what we were looking for. He went above and beyond to find a Truck that matched our wants, needs, and desires. H We gave Chase basic information as to what we were looking for. He went above and beyond to find a Truck that matched our wants, needs, and desires. He listens to his customer and makes them feel comfortable through the buying process. He ensures that he goes the extra mile to maintain customer satisfaction. More
by jmunger
Employees Worked With
Chase Eckert
June 01, 2015
Fantastic Experience with a Great Dealership Larry was a great salesman with a very friendly approach. I had tried to buy one of these Vipers from 3 different dealers before I finally found BB D Larry was a great salesman with a very friendly approach. I had tried to buy one of these Vipers from 3 different dealers before I finally found BB Dodge. Great price, and great service! More
by Crashcourse972
