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Benny Boyd Lampasas
Lampasas, TX
141 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 141 reviews
February 22, 2016
Wonderful Staff! Was really unsure about buying a new truck. The staff at Benny Boyd was great. They found the exact truck we wanted and brought it to Lampasas. Very f Was really unsure about buying a new truck. The staff at Benny Boyd was great. They found the exact truck we wanted and brought it to Lampasas. Very friendly and helpful staff. Makayla was awesome! Shawn was very helpful and really worked with us on getting the financing that we wanted. More
by LK
Employees Worked With
Sales, Makayla, Makayla Donaldson, Shawn Battreall
December 19, 2015
Lie and blame a potential customer - Customer Service? Saw a truck at their Liberty Hill location but had only seen it at night and it was not well lit. Next time I called they had moved the truck to Lampa Saw a truck at their Liberty Hill location but had only seen it at night and it was not well lit. Next time I called they had moved the truck to Lampasas. So before I decided to go there I asked the saleswoman to please go out and look at the truck and make sure there was not any damage inside or out before I drove 75 miles to their location. Saleswoman called me back to say she had put her hands on the truck it was on the lot and there was no damage anywhere. I drove there and as soon as you walked up you could see the bumper was obviously bent in severely on one side. I decided to test drive it since they said would replace the bumper and inspect for damage (seems you should have already done that for your customers??). Before I took the truck for the test a woman stating she was Mrs. McInis the the Sales Managers wife came over and asked for my drivers license to make a copy. I gave her the drivers license and she made a copy inside, then came back to the truck and pulled all of the balloons off of the truck so I could drive it. There was a distinct drive-shaft type of vibration through the entire truck when you drove it; so I decided right the I wasn't spending that much money for a truck that had these issues and drove back to the dealership. As we drove up I told my girlfriend to make sure I asked Mrs. McInis for my drivers license back since she still had it. When we arrived I told her I didn't want the truck, but did need my drivers license back. She then went into the office and after about 3-5 mins she had not come back yet; so I walked inside. When I entered I heard my girlfriend say "I'm just trying to help you find the drivers license you lost and your taking an attitude toward me??" What she had said to Mrs. McInis to draw her ire was; "Why don't stop a second and retrace your steps after you made the copy of the drivers license. At this point she started insisting she had given it back to us already and we had lost it; because she does the same thing EVERY TIME and she knows what she did... At this point we were tired of dealing with Mrs. McInis so I walked across the street and summoned Mr. McInis the Sales Manager to see me as it was urgent. I explained to him his wife had apparently lost my drivers license, couldn't find it and was now blaming us? I explained to him I had to travel Monday morning and had to have the license. As we started to cross the street they had sent a man over to move the truck we had test driven to the garage to be looked at, and after he backed out my girlfriend saw the drivers license by the wheel of the next truck where she had lost it as she pulled the balloons off the truck. Never apologized or said she was mistaken or anything. After 2 over hours we finally got to leave. More
by 1DEEDEE1
Employees Worked With
Mrs. McInis, Mike McInis
November 18, 2015
Great people and service I purchased a dodge 3500 and was so satisfied with sales staff (Steve Ross ) and finance gentlemen Shawn they were great, atmosphere is down to earth I purchased a dodge 3500 and was so satisfied with sales staff (Steve Ross ) and finance gentlemen Shawn they were great, atmosphere is down to earth and not stuffy great experience More
by Caryl
Employees Worked With
Shawn Battreall, Steve Ross
September 14, 2015
bought used truck Chase Eckert is awesome and anyone would love to work with this guy. He will work his tail off to get you into a vehicle you will love. Chase Eckert is awesome and anyone would love to work with this guy. He will work his tail off to get you into a vehicle you will love. More
by Bryshay420
Employees Worked With
Chase Eckert, Shawn Battreall, Danny Marquez
June 29, 2015
Highly Recommended We gave Chase basic information as to what we were looking for. He went above and beyond to find a Truck that matched our wants, needs, and desires. H We gave Chase basic information as to what we were looking for. He went above and beyond to find a Truck that matched our wants, needs, and desires. He listens to his customer and makes them feel comfortable through the buying process. He ensures that he goes the extra mile to maintain customer satisfaction. More
by jmunger
Employees Worked With
Chase Eckert
June 01, 2015
Fantastic Experience with a Great Dealership Larry was a great salesman with a very friendly approach. I had tried to buy one of these Vipers from 3 different dealers before I finally found BB D Larry was a great salesman with a very friendly approach. I had tried to buy one of these Vipers from 3 different dealers before I finally found BB Dodge. Great price, and great service! More
by Crashcourse972
May 01, 2015
Good buying experience Eric and Chase were friendly and not pushy. They offered the trucks that met our criteria and gave us a very competitive price with very competitive Eric and Chase were friendly and not pushy. They offered the trucks that met our criteria and gave us a very competitive price with very competitive financing. The service after the sale has been very good. More
by nevermind
Employees Worked With
Chase Eckert, Eric Crumley
March 09, 2015
great staff Had a great dealer and great customer service. The staff was very customer orientated. I had a few issues and they were very quick to fix. I would rec Had a great dealer and great customer service. The staff was very customer orientated. I had a few issues and they were very quick to fix. I would recommend them anytime. More
by Corey Young
February 23, 2015
wonderful This is the 3rd vehicle I have bought from Benny Boyd and all three times the sales and finance department went above and beyond to get me what I want This is the 3rd vehicle I have bought from Benny Boyd and all three times the sales and finance department went above and beyond to get me what I want at the payments I wanted. The sales representative Mike McInis and the finance representative Mike Windish were not pushy but very professional. I will buy the rest of my vehicles from Benny Boyd. More
by Melissa1508
Employees Worked With
Michael Windish, Mike McInis
February 18, 2015
Awsome Jeep...Miss. Boden Miss. Jaquelyn Boden and Mr. John Bragg where very helpful in making a decision to buying a jeep . I love the way Miss. Boden made time for me to let Miss. Jaquelyn Boden and Mr. John Bragg where very helpful in making a decision to buying a jeep . I love the way Miss. Boden made time for me to let me think and making this jeep my first. Mr. Danny Marquez was the man to make it happen so I could drive home with this awesome ride. Thank you all very much and I hope to drive this jeep until the wheel fall off.. Yours Truly, Mr. Jesus Mora More
by Zuse
Employees Worked With
Danny Marquez
