
Bennett Jaguar Land Rover Allentown
Allentown, PA
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"Mixed Bag" Mike was great, I would recommend him to any one. however, I can't make that recommendation, recommend the dealership or discuss the buying experienc Mike was great, I would recommend him to any one. however, I can't make that recommendation, recommend the dealership or discuss the buying experience without also mentioning Justin, who was terrible. Misleading, insulting, and way too "high-pressure sales pitch" with the extras, like roadside coverage and maintenance package. I already mentioned this all to Mike when he called me the day after the purchase. I do not wish to be contacted to discuss it further. One example: Belittled me for actually reading the contract before signing. I'm a commercial attorney, I'm paid to read contracts. I honestly would have laid into him but bit my tongue because I wasn't going to let his xxxxxxx behavior ruin my buying experience. If the dealership caused this behavior based on incentives, training or otherwise, shame on the dealership. More
Amazing! Michael and Alex were superb! They went above and beyond and exceeded all of my expectations. Michael is a gem, from the moment I met him he was pro Michael and Alex were superb! They went above and beyond and exceeded all of my expectations. Michael is a gem, from the moment I met him he was professional in a remarkably familiar way. I especially appreciate that he remembered how to pronounce my name. I would definitely purchase from Bennet again specifically due to Michael and Alex. H. Charles More
Professional, courteous & expert knowledge. Thumbs up! Michael was everything you want from an auto specialist and nothing you don't. He was not pushy in any way but allowed us to take our time and come to Michael was everything you want from an auto specialist and nothing you don't. He was not pushy in any way but allowed us to take our time and come to our own decision. This was a great car buying experience and we ended up with exactly what we were looking for. This is the second car that I have purchased from this dealership and Michael is one of the reasons why we will continue to come back to Bennett Automotive for all our motoring needs. True professionals, Michael is a great credit to the dealership. More
Great Service and Professional sales people from day one I cant begin to tell anyone reading this about the quality and comfort of my new RR HSE. If you are thinking about getting one DO IT, it is a spectacu I cant begin to tell anyone reading this about the quality and comfort of my new RR HSE. If you are thinking about getting one DO IT, it is a spectacular automobile like no other. As far as the professional sales team at Bennett, well, they are fantastic, and treated us with courtesy and respect at a level I did not receive at any other dealership. Buying a new car should be an enjoyable experience and the folks at Bennett deliver all the way. Mike Fegley was upfront and honest from day one and went out of his way to make sure our expectations were met. More
Buy a used car from this dealership? You bet! From my initial inquiry, to pulling out of the dealership lot in my gently used 2013 Jaguar XJL AWD, my treatment by Mr. Michael Fegley, Mr. Alex Morr From my initial inquiry, to pulling out of the dealership lot in my gently used 2013 Jaguar XJL AWD, my treatment by Mr. Michael Fegley, Mr. Alex Morra, and Mr. Bob Dobbs was nothing short of professionalism at its finest. Many thanks to a great dealership, keep up the great work. I wish you all great, and continued success. More
Excellent Sales Staff May 22, 2014 Mr. Justin Goldman Business Manager Bennett Automotive Group 5254 west Tilghman Street Allentown, PA 18104 Re: Recent Purchases May 22, 2014 Mr. Justin Goldman Business Manager Bennett Automotive Group 5254 west Tilghman Street Allentown, PA 18104 Re: Recent Purchases @ Bennett Automotive Group Mr. Justin Goldman: Our letter is for your file extending our appreciation in the purchase of our new 2014 Jaguar and 2014 Range Rover. Over the last couple of days, you and your staff, in particular Michael and Bobby have been extremely courteous, given us there full attention to guide us in the right vehicle selections through their knowledge of the vehicles and packages. They spent the necessary time as you did in the financial planning of both purchases. I want you to know that I have the opportunity to work with many large-scale developers throughout the metropolitan area and will recommend you to my clients. Thank you in advance for your time in this matter. Should you have any questions please call our office. Respectfully Submitted, E. Kenneth Schafer, Jr. More
First Land Rover This was my first purchase of a Land Rover. The experience I received from Mike was greater than any dealership I have ever been to! I would highly re This was my first purchase of a Land Rover. The experience I received from Mike was greater than any dealership I have ever been to! I would highly recommend. More
great experience what a great experience buying a car from mike, he was very helpful and straight forward about everything. it wasn't an all day ordeal, we picked the what a great experience buying a car from mike, he was very helpful and straight forward about everything. it wasn't an all day ordeal, we picked the car we wanted, and out the door we went. no hassles and quick. thanks mike and Justin for a enjoyable experience buying a car. I will be buying from you again. Robin More
Trade-in for 2014 Jaguar XJR John was very friendly and patient considering I wasn't sure what type of Jaguar was of most interest (XK, F-type, or XJ). He allowed multiple test d John was very friendly and patient considering I wasn't sure what type of Jaguar was of most interest (XK, F-type, or XJ). He allowed multiple test drives and went to my hosue to verify that a potential XJ LWB of interest would fit in my garage. My 2010 Jaguar trade-in price was not as high as I wanted and the used car purchase price almost had no further discount so the difference owed was a little higher than I wanted. BTW - this is my fourth Jaguar R series bought from Bennett. Two suggestions: 1) Allow an extended test drive, e.g. the customer taking the car home overnight. Most other competing high-end auto dealers allow this. It is hard to make a major purchase decision based on a 15min drive. Also, it gives time for the rest of the family to check out the prospective vehicle. 2) Provide some kind of snack in the lounge for those who get maintenance in the morning or late afternoon. More
Superior service Mike Fegley is an outstanding salesman whose knowledge of the product and attention to detail made the experience seamless. From delving thru all the Mike Fegley is an outstanding salesman whose knowledge of the product and attention to detail made the experience seamless. From delving thru all the options with me while customizing my Range Rover, emails confirming our appointment times and quick delivery of the vehicle, the process was enjoyable...which is the very first time I can ever say I have had that experience! Mike updated us as to the status of the car and when the car arrived at the dealership, he worked after hours to gather all my information regarding financing, title etc and coordinated a time as to when the car would be ready and he was true to his word. The whole process was effortless on my end and he was time sensitive to my schedule as I live 55 miles away from the dealership. In an over scheduled world, it was a pleasure to work with someone who is conscientious, has vast product knowledge, professional, friendly and realizes the value of an appointment time. I would highly recommend the Bennett dealership and steer anyone I know to Mike Fegley for superior service. More