Bennett Hyundai of Lebanon
Lebanon, PA
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Fantastic price on a used Veloster brought me all the way from Philadelphia. Everett did a great job orienting me to the car & spent extra time helping me even after the deal was complete. One complaint I d from Philadelphia. Everett did a great job orienting me to the car & spent extra time helping me even after the deal was complete. One complaint I did have was about a fee that is charged when opting for the bi-weekly payment; this was $4.00 a month to pay via automatic withdraw versus no fee to pay monthly by mail. I did catch this on the paperwork, but wished they had been more upfront about it. I also had a hard time initially getting them to discuss interest rates; but when I named an excellent rate that I was offered at another dealership, they were able to match it. Everyone was very friendly and I am extremely satisfied with the overall deal and product. More
We traveled from York, PA to look at a Kia Sorento advertised on a internet special. Suzy Simonelli provided outstanding phone support. She was pleasant and very much laid the ground work before we advertised on a internet special. Suzy Simonelli provided outstanding phone support. She was pleasant and very much laid the ground work before we ever got there. Sales associate Shaun Brandel was pleasant, informative, professional and very sensitive to our wants and needs through out the process. He shared several great insights along the way and when questions arose for which he did not have an answer, he was straight forward, honest and diligent to get us answers. Tim Ritchie was also terrific. He worked hard to get us in the car we wanted at the price which we felt was extremely fair. We found all three members of the staff to be easy with which to work, very consumer service oriented and great representative for Ciocca Hydundai. Shaun and Tim were especially helpful throughout the process. They gave us options throughout the process and were patience through our decisions making. Even with the lengthy journey, our positive experience would make us very open to returning to the dealership in the future. Thanks Shaun, Tim and Susy! You did a great job! More
The car buying experience in the past has always been very trying for us. The sales person at Ciocca was very accommodating and knowledgeable and made the process very smooth. @dealerrater.com very trying for us. The sales person at Ciocca was very accommodating and knowledgeable and made the process very smooth. @dealerrater.com More
This was the BEST car purchasing experience I've ever had. Can not begin to describe how WONDERFUL it was. Roberto was my salesman and he did an OUTSTANDING job. Would HIGHLY RECOMMEND this dealership had. Can not begin to describe how WONDERFUL it was. Roberto was my salesman and he did an OUTSTANDING job. Would HIGHLY RECOMMEND this dealership to everyone. AMAZING experience. More
Everyone was friendly, professional and very accomodating. During my years of car buying experience, which have been over 30 years, I have NEVER worked with a more competent staff that were att accomodating. During my years of car buying experience, which have been over 30 years, I have NEVER worked with a more competent staff that were attentive to my needs. I would highly recommend this dealership. By the way, I'm also very pleased with my purchase. More
Best used car dealership experience ever, bought many cars over the years, but never have seen a sales staff that went out of their way to put my daughter in her Santa Fe. The deal was amazing, better th cars over the years, but never have seen a sales staff that went out of their way to put my daughter in her Santa Fe. The deal was amazing, better then I could have gotten in a private sale. Very upfront, willing to do what it took to make this sale. Would highly recommend them. The next time I need a new/used car, this is the place for me More
Jason was by far the best person I have ever dealt with to purchase a car. I was looking for my daughter's first car and received a warm welcome and assistance from the entire staff at Ciocca Hyundai in L to purchase a car. I was looking for my daughter's first car and received a warm welcome and assistance from the entire staff at Ciocca Hyundai in Lebanon. Everyone from the Internet Manager when I first inquired about the car, Sales Manager, Finance Manager, and Jason who all assisted me and my daughter in a professional manner. Needless to say, I would recommend Jason and your entire staff to anyone looking to purchase a car. My daughter is excited about her first car and I am pleased to have had the opportunity to meet and do business with your staff. More
This was my first time dealing with Ciocca and I have no complaints. The staff was very friendly and the customer service was excellent. They were very willing to work with me and what I thought was a goo complaints. The staff was very friendly and the customer service was excellent. They were very willing to work with me and what I thought was a good price for my "new to me" car and also the value of my trade in. I think I got a great deal and would absolutely recommend them to anyone. More
The people at Ciocca Hyundai Lebanon went of the way for me. I would highly recommend this dealership to anyone! I went in for one vehicle and came out with a totally different one. They didn't even care t me. I would highly recommend this dealership to anyone! I went in for one vehicle and came out with a totally different one. They didn't even care that I changed my mind. They worked hard to get me into the vehicle that I wanted. A great big thank you! More
I purchased a used Elantra from Ciocca Hyundai. They made a mistake and priced the car cheaper online than they meant to. When I went in person and pointed out the price difference they agreed to honor made a mistake and priced the car cheaper online than they meant to. When I went in person and pointed out the price difference they agreed to honor the cheaper online price, which was $1,000 less. When it came time to buy they even went a few hundred dollars under this already cheaper price. The car was in great shape. They allowed me to take it to my regular mechanic to make sure everything checked out. I dealt with Christian, who was very knowledgeable and helpful. I felt really comfortable dealing with him. If you're in the market for a Hyundai in the Lebanon, PA area I would definitely recommend Ciocca Hyundai. As a relatively new operation they seem really eager to build a good reputation for themselves, and I think it shows in customer service and price. More