Bennett Hyundai of Lebanon
Lebanon, PA
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Thank you so much to everyone at Ciocca! Roberto, Andy and Adam were so wonderful to me! They all took such wonderful care of me while we traded in my cars. I can't thank you all enough for all the suppor and Adam were so wonderful to me! They all took such wonderful care of me while we traded in my cars. I can't thank you all enough for all the support and help you gave me! More
My wife and I were very much impressed withe entire staff of this organization. We met with Roberto who was our contact for sales, and he was very professional and listened carefully to our needs. We took a of this organization. We met with Roberto who was our contact for sales, and he was very professional and listened carefully to our needs. We took a test drive in a GMC Acadia and was at first thinking we wanted a vehicle with lower mileage. However all the options this vehicle possessed for the price eliminated the mileage issue. Then we met with Alan the GM to agree on the price of our trade-in and that was a very positive experience that we never before experienced. So we walked out of the dealership very happy with our new 2010 GMC Acadia. More
I inquired on a vehicle with an internet sales price of $18,520 only to be quoted $21,900 when speaking to Suzy. The vehicle is a 2012 leftover that is more than halway through the life of the warranty, y $18,520 only to be quoted $21,900 when speaking to Suzy. The vehicle is a 2012 leftover that is more than halway through the life of the warranty, yet I was informed the reason for the price differential is my lacking of qualification for the militray, recent college grad & hyundai owner discounts - these discounts totaled just $1400 in the emailed quote (which I saved) from Suzy - since I am an accountant, I am able to add $1400 to $18520 - it comes to $19920. i even offerred to pay $20,020 (meeting in the middle) and was told the price was firm. Why advertise for pricing that no person can possibly qualify for? How can one be a recent college grad, with recent military exp & a hyundai owner while qualifying for special financing (which I easily do with a high 700's credit score) plus the "internet savings." I tend to feel the best way to gain a new customer is to extend the same service that you would a repeat customer. Don't waste your time with her specifically. On a bright note, Tim was terrific working with me on my trade. Of course, once Suzy had details on my trade, that's when the price went up. Go figure! More
My wife and I were very impressed with everyone at Ciocca Hyundai Lebanon! So much so, that my wife purchased a 2013 Accent GLS and two weeks later, I purchased the 2012 Veracruz after trading in my beloved Hyundai Lebanon! So much so, that my wife purchased a 2013 Accent GLS and two weeks later, I purchased the 2012 Veracruz after trading in my beloved 2010 GMC Acadia. The deal Ciocca offered me on the Veracruz was too good to pass up! I am amazed at all the features the Veracruz has and believe it is a great value for the money. Ciocca offered a relaxed atmosphere, friendly service and a wide variety of models to choose from. Special thanks go to Suzy Simonelli, Tim Ritchie, Jason Stickler, Zach Deitch, Everett Huf Adam Guelcher, Allen Minch and Andrew Fasnacht along with the rest of the Ciocca team in making my new car buying experience a very enjoyable one. Each of those individuals took time out to listen to my car buying needs and were extremely personable. They truly showed an interest in me and my family, not just in selling a vehicle. We will be back next summer 2014 to purchase another vehicle for my wife or daughter depending on who gets to keep or take the Accent to college. My son has also expressed interest in the Veloster and made sure he was with me every time we visited the dealership. I look forward to a long-term new car buying relationship with Ciocca Hyundai of Lebanon. I recommend them very highly! They truly earned my business! Keep up the excellent work! David Berger More
Met Mr. Rodriguez during my search for a new car and he handled the experience in a very professional manner. He was very patient and went out of his way to show us two different cars. He was ver knowledg handled the experience in a very professional manner. He was very patient and went out of his way to show us two different cars. He was ver knowledgable and understood our needs as far as cost was concerned. I would recommend dealing with Roberto in your search for a vehicle. Thanks Roberto for all you help and making my search a successful one. More
This dealership is the BEST car dealership we have ever dealt with! Everyone was so friendly and willing to accomodate us. We purchased a used vehicle. We got an SUV since we now have a little one and th dealt with! Everyone was so friendly and willing to accomodate us. We purchased a used vehicle. We got an SUV since we now have a little one and they were so great about making sure every detail was taken care of to ensure the safety for the baby! The environment was so relaxed and pleasant, no hard sales tactics. We really can't say enough good things about Ciocca Hyundai and we will def purchase another vehicle from them in the future. They really went above and beyond! Thank you to everyone we worked with! -The Stevensons More
When I walked through the door it was all about me and my needs. This would be my first car I was buying on my own and was very nervous. Roberto was very kind and informative never pushing me into a decision needs. This would be my first car I was buying on my own and was very nervous. Roberto was very kind and informative never pushing me into a decision. Roberto found the perfect car for me and I couldnt be happier. Thank you Roberto and the sales team for helping me find my perfect car. More
Ciocca Hyundai of Lebanon was great to deal with. Very professional staff, but not fake salespeople. They were not pushy at all making it easy for me to focus on the decisions that need to be made in buyi professional staff, but not fake salespeople. They were not pushy at all making it easy for me to focus on the decisions that need to be made in buying a new car and not be on the defense from the salesman. I would highly recommend them to anyone. Thanks guys for an excellent experience. More
Ciocca Hyundai was a great pleasure to deal with. I found a used 2011 Sonata for a great price there. I called and spoke to Suzy who was a pleasure to talk to. She told us the car was available but b found a used 2011 Sonata for a great price there. I called and spoke to Suzy who was a pleasure to talk to. She told us the car was available but by the time we drove 40 minutes to get there it was being negotiated with another customer. Roberto, our sales man was very kind. He was still able to show us the car and let us test drive a new one even though we were sold on the pre-owned. By the time we got back from the test drive the deal with the other customer fell through. We were able to drive the car that we truly wanted. Roberto was very knowledgeable and answered every question thoroughly. We had a loan set up already but Adam was able to get us a better interest rate. Everything went very smoothly and I would highly recommend Ciocca Hyundai to anyone. Rob & Amanda Hoffner More