Bennett Hyundai of Lebanon | Page 47

In my car buying life, I have purchased 21 vehicles before coming to Ciocca Hyundai on Saturday, April 13, 2013. I am very happy to say that buying my 22nd vehicle was the BEST vehicle buying experienc before coming to Ciocca Hyundai on Saturday, April 13, 2013. I am very happy to say that buying my 22nd vehicle was the BEST vehicle buying experience of my life. The reason that I traveled from York to Lebanon in the first place was the great reviews that I read on the internet from very pleased customers of Ciocca. How could all those happy customers be wrong? From my first email to Suzy to my final handshakes with Tim and Christian was a great experience. TIm, Suzy, Christian, and Adam were professional, friendly and very knowledgeable. The price of the used Sonata was very fair along with the trade-value of my car. There were no games played and the car purchasing process was professional and friendly. I would recommend Ciiocca Hyundai to anyone interested in buying a car or truck. Thank you some much! I love my new car, whoops new-used car; haha it looks new! More

Staff very courteous. Willing to work with me. Able to come to a deal I was happy with. Nice people as well. Most pleasant car buying experience I have had. come to a deal I was happy with. Nice people as well. Most pleasant car buying experience I have had. More

Great experience, found truck on the internet and it was waiting for us when we got there. Everyone we dealt with was extremely professional, knowledgeable, friendly and patient. We were very happy with th waiting for us when we got there. Everyone we dealt with was extremely professional, knowledgeable, friendly and patient. We were very happy with the trade in value on our old truck. They had us in and out as quickly as humanly possible. We love our "new" truck and even though we drove 2 1/2 hours from NY, I would definitely purchase from this dealership again. Thank you to all who made this a painless experience. More

Thank you, thank you to the service department at Ciocca who helped me last week. I was visiting the area from Missouri and my Elantra needed service. Turns out it was a minor problem; nothing was wrong w who helped me last week. I was visiting the area from Missouri and my Elantra needed service. Turns out it was a minor problem; nothing was wrong with the car and I was back on my way quickly. The employees I met were very friendly and they explained what they found and what to do about it. Great customer service! More

Thank you so much to everyone at Ciocca! Roberto, Andy and Adam were so wonderful to me! They all took such wonderful care of me while we traded in my cars. I can't thank you all enough for all the suppor and Adam were so wonderful to me! They all took such wonderful care of me while we traded in my cars. I can't thank you all enough for all the support and help you gave me! More

My wife and I were very much impressed withe entire staff of this organization. We met with Roberto who was our contact for sales, and he was very professional and listened carefully to our needs. We took a of this organization. We met with Roberto who was our contact for sales, and he was very professional and listened carefully to our needs. We took a test drive in a GMC Acadia and was at first thinking we wanted a vehicle with lower mileage. However all the options this vehicle possessed for the price eliminated the mileage issue. Then we met with Alan the GM to agree on the price of our trade-in and that was a very positive experience that we never before experienced. So we walked out of the dealership very happy with our new 2010 GMC Acadia. More

I inquired on a vehicle with an internet sales price of $18,520 only to be quoted $21,900 when speaking to Suzy. The vehicle is a 2012 leftover that is more than halway through the life of the warranty, y $18,520 only to be quoted $21,900 when speaking to Suzy. The vehicle is a 2012 leftover that is more than halway through the life of the warranty, yet I was informed the reason for the price differential is my lacking of qualification for the militray, recent college grad & hyundai owner discounts - these discounts totaled just $1400 in the emailed quote (which I saved) from Suzy - since I am an accountant, I am able to add $1400 to $18520 - it comes to $19920. i even offerred to pay $20,020 (meeting in the middle) and was told the price was firm. Why advertise for pricing that no person can possibly qualify for? How can one be a recent college grad, with recent military exp & a hyundai owner while qualifying for special financing (which I easily do with a high 700's credit score) plus the "internet savings." I tend to feel the best way to gain a new customer is to extend the same service that you would a repeat customer. Don't waste your time with her specifically. On a bright note, Tim was terrific working with me on my trade. Of course, once Suzy had details on my trade, that's when the price went up. Go figure! More

First time buying a car. Great experience!:)Thank you all for your help with finding the perfect car for me! You all do a great job. for your help with finding the perfect car for me! You all do a great job. More

My wife and I were very impressed with everyone at Ciocca Hyundai Lebanon! So much so, that my wife purchased a 2013 Accent GLS and two weeks later, I purchased the 2012 Veracruz after trading in my beloved Hyundai Lebanon! So much so, that my wife purchased a 2013 Accent GLS and two weeks later, I purchased the 2012 Veracruz after trading in my beloved 2010 GMC Acadia. The deal Ciocca offered me on the Veracruz was too good to pass up! I am amazed at all the features the Veracruz has and believe it is a great value for the money. Ciocca offered a relaxed atmosphere, friendly service and a wide variety of models to choose from. Special thanks go to Suzy Simonelli, Tim Ritchie, Jason Stickler, Zach Deitch, Everett Huf Adam Guelcher, Allen Minch and Andrew Fasnacht along with the rest of the Ciocca team in making my new car buying experience a very enjoyable one. Each of those individuals took time out to listen to my car buying needs and were extremely personable. They truly showed an interest in me and my family, not just in selling a vehicle. We will be back next summer 2014 to purchase another vehicle for my wife or daughter depending on who gets to keep or take the Accent to college. My son has also expressed interest in the Veloster and made sure he was with me every time we visited the dealership. I look forward to a long-term new car buying relationship with Ciocca Hyundai of Lebanon. I recommend them very highly! They truly earned my business! Keep up the excellent work! David Berger More