Bennett Hyundai of Lebanon
Lebanon, PA
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After months and months of car research, I had narrowed my next car purchase down to either a Hyundai Elantra or a Kia Rio. During one of my online searches I came across a 2011 Hyundai Elantra with all of my next car purchase down to either a Hyundai Elantra or a Kia Rio. During one of my online searches I came across a 2011 Hyundai Elantra with all of the features I wanted and low mileage at Ciocca Hyundai in Lebanon, so I scheduled an appointment to come in for a test drive. When I walked into dealership I was immediately greeted by two people, one of whom was the woman who had e-mailed with me to set up the appointment, the other of whom turned out to be an old friend from high school I hadn't seen in years: Corey Kaplan. What a wonderful surprise! The woman who had been working with me let Corey take over and he was a delight to work (and catch up) with from start to finish. Corey sensed my hesitation in making a final decision because I was attached to my old, falling-apart VW Cabrio named "Claudia" and he put ZERO pressure on me about the Elantra I was there to see. We went for a test drive and I drove it to our old stomping grounds at and around the high school. He was accommodating, friendly, relaxed, down-to-earth, and helpful with my many questions. He was also very patient to put up with my quirkiness; I had already decided to name my next car "Dionne," and he was referring to the car accordingly. :-) I ended up buying the Elantra and couldn't be happier. Dionne is a wonderful car and everything Ciocca Hyundai of Lebanon said she would be. I highly recommend you stop in for a visit if you're in the market for a new car. And ask for Corey! More
My experience with Corey Kaplan and Ciocca Hyundai was great! Corey Kaplan was polite and very helpful. He took time to stay in contact with me through the whole looking, debating and buying process. He great! Corey Kaplan was polite and very helpful. He took time to stay in contact with me through the whole looking, debating and buying process. He even drove me on a test drive because I had surgery on my hand and couldn't drive. I am very happy with the price and condition of my new-used car and I will recommend Corey and Ciocca Hyundai to anyone looking for a new car. More
Corey was VERY easy to work with. He was NOT a high pressure salesman. He took the time to work with us getting the best value for our trade in .I would recommend to my friends. Thanks Corey for a pressure salesman. He took the time to work with us getting the best value for our trade in .I would recommend to my friends. Thanks Corey for a great experience ! Sandra Kneasel More
I had a great experience at Ciocca Hyundai of Lebanon! This was my first car buying experience and I could not be happier. Corey Kaplan was very friendly and took all the time we needed to work with us. H This was my first car buying experience and I could not be happier. Corey Kaplan was very friendly and took all the time we needed to work with us. He was very flexible as my schedule kept shifting. I will definitely be recommending this dealership and Corey to friends and family! Sincerely, Kenna L. Ryder Proud new owner of a 2010 Hyundai Santa Fe! :) More
I had an EXCELLENT service visit, prior to purchasing the new car. At that time, I looked at the car, and then talked to my husband about it and then I was in contact online and {met) Suzy Simonelli who new car. At that time, I looked at the car, and then talked to my husband about it and then I was in contact online and {met) Suzy Simonelli who is AWESOME! She gave me information -all the info I was looking for and really made me feel comfortable about just coming in and checking it out. We text back and forth until the timing worked out for us, and then she got us all set up with a sales associate. After that --well our treatment by everyone at Ciocca was great! Corey Kaplan was very welcoming and made us feel at ease at once. Our test drive was very pleasant and pretty much made up our minds --and then Corey and Adam worked with us to make it happen. We already loved Hyundai but now we actually have a dealership. We are very happy. More
I was concerned about riding 100 miles from Trenton,NJ to Lebanon, PA but the initial e-mail from Suzy Simonelli at the dealer was very helpful, and the Genesis Coupe I was interested in was at the dealershi Lebanon, PA but the initial e-mail from Suzy Simonelli at the dealer was very helpful, and the Genesis Coupe I was interested in was at the dealership and the price was Very Good. I made the drive and was greeted by Christian Bachert ,as I pulled up to the dealer with the 2013 Genesis Coupe washed and gased up and ready to go. I already owned a 2010 Genesis Coupe so I was sure I would like the updated car. I was very impressed with the changes Hyundai had made to a car I had thought was good already. Christian was very knowledgable about the car and was able to answer all my concerns during the test ride. During the trade- in review I meet with Zachary Deitch who invited me to go with him on the test ride of my trade-in, that was a first in my car buying days ( very nice idea). The final deal was just as posted on the Internet and my trade-in value was good. Minutes latter we had a deal and I was signing paperwork with Adam Guelcher, the finance manager and soon I was saying goodbye to all the folks above and driving back to Trenton, NJ. A great group of folks and a GREAT deal. Thanks to all ! More
I had been looking for a Sonata and kept checking cars.com. Friday a 2013 Sonata popped up when I went on the website. Had very low miles and the price was amazing. I called and talked to Suzi Simone cars.com. Friday a 2013 Sonata popped up when I went on the website. Had very low miles and the price was amazing. I called and talked to Suzi Simonelli and she was very helpful. She set up an appointment for 6:00 that evening. We arrived and were met by Christian Bachert. We went in and talked then looked at the car. We took it for a test drive and I loved it. I had never driven one before. It was quiet and had a smooth ride. Christian answered all our questions. We went back to the dealership and they asked if we wanted to take the car home. They worked with us on our trade in and financing and got the cost down to what we asked for. Christian was very professional, respectful, helpful and informative. I will definitely recommend them to anybody. We had a great experience. More
Everett, Andy, and Adam were all extremely helpful, knowledgeable, and friendly. I drove two hours to the Lebanon Ciocca location because these gentlemen were so willing to go out of their way to help knowledgeable, and friendly. I drove two hours to the Lebanon Ciocca location because these gentlemen were so willing to go out of their way to help me get the best deal possible on a new car lease. These guys all treated me like a friend and made sure to provide me with endless options to help me get exactly what I was looking for, while staying in a super reasonable price range. All of the guys went above and beyond to make sure all of my questions were answered, and made sure I left knowing I could call anytime with questions. My commute this morning was awesome thanks to Everett who took the time to show me how to use the free XM trial and hands free calling. I love my new Tucson and know I was in the best hands possible with all of these guys. Hands down the best staff of any of the dealerships I visited. Thanks guys! More
The drive from Mechanicsburg was definitely worth it! Not only did they have the best price, but their customer service is excellent. When they couldn't find the exact car I wanted locally, Suzy Simonelli ke only did they have the best price, but their customer service is excellent. When they couldn't find the exact car I wanted locally, Suzy Simonelli kept us informed and responded quickly to all of our emails. When they did get the car on their lot, I drove over to test drive it. Everett Huf was fun and informative on my test drive and made sure all my questions were answered. Zach Deitch was understanding that while I wanted the car, I needed time to obtain the financing, wait for a motozuma account to mature, and get my busy husband over there to purchase the car with me. With a deposit, Zach held the car for me 2 weeks. In addition, they provided a quick quote for my trade in that exceeded my expectations. This is my first hyundai and I couldn't be happier with the car or the service I received. More
From the moment I received an email from Suzie regarding setting up an appointment all the way through to signing the paperwork, the staff was more than helpful, entertaining, informative, respectful, atten setting up an appointment all the way through to signing the paperwork, the staff was more than helpful, entertaining, informative, respectful, attentive, and professional. It was one of the best experiences I've had at a car dealership. I didn't feel pressured at all. Thanks to all of them! More