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Bennett Hyundai of Lebanon
Lebanon, PA
699 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 699 reviews
Verified Customer
November 27, 2025
The day after we took delivery of our new vehicle, we were advised that our sales rep was no longer with the delivery. The issue is that the rep incorrectly assigned our vehicles ownership to another per were advised that our sales rep was no longer with the delivery. The issue is that the rep incorrectly assigned our vehicles ownership to another person that he delivered a car for the same day as ours. It's been 3 weeks now and there still is no resolution to this. I've spent hours dealing with this issue. The dealership has been trying to help fix this and activate our Bluelink but can only do so much. They advised me to work with Bluelink customer service. After 4 calls to them, they said they needed to open a ticket with their engineering dept and to expect a response within 7 to 10 days. This whole process has been a nightmare and completely unacceptable. Today, I asked for a new vehicle but they said that they couldn't do that. More
by MYANOSH
Employees Worked With
Other Employees :
Troy - he created the issue.
November 25, 2025
Very slow nothing prepared when I got there were draging their feet with the paper work so they could detail the truck that should have been done the day before their feet with the paper work so they could detail the truck that should have been done the day before More
by cernst177
November 25, 2025
Background: I traded 2 vehicles and purchased a new 2025 Tucson SEL on 11/31/2025. I requested the installation of a trailer hitch. I was told it would be ordered right away, and I would be kept informed as Tucson SEL on 11/31/2025. I requested the installation of a trailer hitch. I was told it would be ordered right away, and I would be kept informed as to the status of the installation. I was told I would have a loaner vehicle to drive during the installation period. I received no updates so on 11/13 I sent a text to the dealership. I received a reply that the status of the hitch would be looked into, and they would be in touch shortly. On 11/17, getting no update, I sent another text. I received a reply on 11/18 from someone who did not identify themselves that it would be looked into ASAP. It is now 11/25, still no update. Customer service appears not to be a priority at Bennett Hyundai. Put this customer in the totally unsatisfied category! More
by dlohr1900
