Bennett Honda Of Lebanon

As a recent former employee, I can't speak lowly enough about the finance managers Diego Alvarado and Ryan St. John. Never have I ever felt so disrespected or humiliated in my entire life working with about the finance managers Diego Alvarado and Ryan St. John. Never have I ever felt so disrespected or humiliated in my entire life working with people who claim to be business professionals. They belittle you and embarrass you IN FRONT OF YOUR OWN CUSTOMERS for not knowing something either you were never taught, or are still learning, and give zero grace to you whatsoever. I had only worked here for a little under 6 months, but it was longer than most people, which I can understand why if how I was treated by them was how everyone else got treated by them. I just don't understand how some people can be so miserable, and on top of that, be immature enough to take it out on someone who's shown them nothing but kindness and professionalism. I've always done my best, but it's never been good enough for them. Hopefully this review opens their eyes to be better for their colleagues and future customers so they can be a better representation of not only Bennett, but themselves as finance managers and men for their families. More

Do not buy a car from this dealership. They are thieves. We bought a car in August and refinanced it almost immediately. When we did this, we also canceled extended warranty and gap insura They are thieves. We bought a car in August and refinanced it almost immediately. When we did this, we also canceled extended warranty and gap insurance. Bennett has had both of the refund checks for over a month. We have called and emailed dozens of times. Ryan St. John has been useless, claiming to be "in our corner" and yet doing nothing. He blames the delay on "Jennifer from accounting", who we have yet to hear from at all. We wonder if she even exists or if she is just a fictitious scapegoat to deflect blame from him. We have been told someone will get back to us, the check is in the mail, etc. No one is helping us. At this point, we are fairly certain we will have to take them to court to get the money owed to us. We are also reporting them to the Better Business Bureau and the Consumer Financial Protection Bureau. More

Cheyenne was excellent i told her what I needed and wanted and I got it even with the type of credit I have wanted and I got it even with the type of credit I have More

Cheyenne was great. But customer service afterwards was terrible. Had and still have issues with refunds and issues with a password for our electronic documents But customer service afterwards was terrible. Had and still have issues with refunds and issues with a password for our electronic documents More

Has no concern about service after the sale. Have a brand new Pilot that had damage when we purchased through Bennett. Among other issues we can’t get anyone to return our call for service to ou Have a brand new Pilot that had damage when we purchased through Bennett. Among other issues we can’t get anyone to return our call for service to our BRAND NEW VEHICLE. Thx Bennett Team More

Poor Service Experience I had my 2013 Honda Ridgeline that I purchased from Ebersole's in for an oil change and tire rotation with balance. I received an oil change but I ne I had my 2013 Honda Ridgeline that I purchased from Ebersole's in for an oil change and tire rotation with balance. I received an oil change but I never received my tire rotation and balance. I was charged for this service but never received. The service manager did admit they never balanced tires but said his technician told him he rotated tires. My tires were marked and could tell I never received rotation. More