Bennett Chevrolet - Service Center

Helped us in an emergency On July 4, our truck lost its breaks on a New Jersey highway. It was terrifying as we were also traveling with our two young daughters. By some miracl On July 4, our truck lost its breaks on a New Jersey highway. It was terrifying as we were also traveling with our two young daughters. By some miracle, we saw Bennett Chevrolet from the highway and managed to limp our way there. Thankfully, they had some salespersons working but due to the holiday, service was not open until the next day. We attempted to get a rental but with the holiday, it was not looking promising. Moreover, we could not seem to find an available Uber to drive my husband to the closest airport, where the one open rental place was located. Incidentally, it looked bleak and it was getting stressful. The folks at Bennett Chevrolet were amazing! They graciously offered us a vehicle to use at no charge, fed us lunch (they were having a holiday cookout for their employees!) and reached out to the service manager (at home!!!) to get us in first thing, the next day to diagnose and fix our truck. These folks could have charged us through the roof to fix our car and or manufactured an unnecessary issue for the sole fact we were helpless and needed to get home. Did I mention we needed to tow an 8000lb camper home with us and therefore, our options were very limited? Instead, the issue was an easy fix and they took the effort to check our entire truck for any additional safety issues. Moreover, no one attempted to sell us a truck or allude to any likelihood that we would need to get one because our truck could take days to fix . Honestly, in our situation, we would not have gotten home without one. We cannot thank these folks enough especially the compassion shown by the sales manager Andy, the gentleman that sanctioned the vehicle for us to use, one incredible kind woman that helped with my girls and the gentleman that greeted us as soon as we got out of the truck. Without equivocation, I would recommend this dealership to anyone. More

Rip off Artist at their finest My fiancé's Chevy Traverse's AC unit stopped working last yr. So she took it back to the dealership where she bought it over here at Bennett. They My fiancé's Chevy Traverse's AC unit stopped working last yr. So she took it back to the dealership where she bought it over here at Bennett. They charge you almost $100.00 just to diagnose your vehicle and if you agree to let them fix it then that $100.00 will go towards the bill. My fiance ended up paying $1,700.00 to get her AC unit fixed, which they said it was the Compressor. The very next year the AC unit went down again, so she took it back and again was charged $100.00 to have it diagnosed. They told her that the compressor warranty didn't cover what the problem was this time with her AC unit. This time it was a bad hose and charged her $700.00 to replace it. Just a little over a month the AC unit went down yet AGAIN. So she took the vehicle back to Bennett where they tried to charge her $100.00 just to diagnose the vehicle again and basically ended up telling her that it was another area in her AC unit that was bad and that the warranties she had the first time she was charged $1,700.00 for a compressor and $700.00 the second time for a hose that wouldn't cover what ever is wrong with it currently. She and I spoke with a manager named Ryan and he told us that the cost would be another $2,000.00 to have the AC unit fixed this time. Ryan being the swell sport that he is told her that since she had already paid $1,700.00 the first time and $700.00 the second time that he would deduct $700.00 off the $2000.00 for this one which it would only cost $1,300.00 to now get fixed......... Then while I was speaking to Ryan about the situation he tried to over talk me on the phone and basically said take it or leave it and there's nothing else he could do. Now when anyone takes a vehicle in to a dealership to get it fixed, most people don't know or understand all the terms and parts and inner workings of a vehicle. ALL PEOPLE want is their Vehicle to be FIXED bottom line. Not having to bring it back and forth for the same problem time after time just to be told your warranty is useless because that wasn't the problem with the vehicle last time we checked it. On top being charged ALOT of money. People TRUST to bring their vehicles to the dealerships because you are suppose to be the all knowing professionals. Your solang at Bennet is you guys stand by your products. SMH.....Your people MIS-diagnosed the problem with my fiancé's AC unit but instead of you guys doing the right thing and fix the AC unit FREE of charge because you guys dropped the ball on the MIS DIAGNOSES. You rip of artist manage to keep jacking up the price while still charging just to look at a problem she's been bringing the vehicle in for. Needless to say we'll be shopping for another vehicle and BEST believe it Will Never be From BENNET CHEVY 6721 Black Horse Pike LOCATED IN EHT NJ.. The guy Rich was nice and Mark was as well. Ryan the manager we spoke with conveniently managed to not be there after we told him we'd be in to see him. Thanks a lot for NOTHING BENNET. BTW if the AC units are that bad in your vehicles you guys might wanna have them recalled. We received better customer services through A street mechanic. So if you want to go to this place and be charged a lot of money just to have your vehicle mis diagnosed and be charged a lot of money again and again then by all means GO SEE BENNETT they'll gladly rip you off, I mean take your hard earned money. Yours Truly an un satisfied customer More

DO NOT BUY HERE! After purchasing 2 Silverados, leased a third one. When warranty service issue was encountered took in as supposed to. Due to service department not b After purchasing 2 Silverados, leased a third one. When warranty service issue was encountered took in as supposed to. Due to service department not being managed properly, simple issues lasted all day. When confronted strongly about POOR customer service, warranty services were declined. Ok Never go to this dealership again and Spread The Word! Don't Buy here, you will regret it! Take the drive to Woodbine it will be worth it More

Took 2014 Silverado back for rust on frame 7 trips to Bennett all they did was spray undercoating product over rust. Had to call GM in Detroit and they did nothing for me. Bought 7 Chevy's in m 7 trips to Bennett all they did was spray undercoating product over rust. Had to call GM in Detroit and they did nothing for me. Bought 7 Chevy's in my life never again. In the meantime my frame will continue to rust and in 10-20 years will be totaled. Not happy!!!! Thanks!!!!!!! Let's look at the facts #1 7 trips to Bennett,i live 25 miles away. #2 I can peel off undercoating and see the rust your body shop sprayed over. #3 look online Google frame rust on 2014 Silverado trucks see what comes up! #4 Bennett got paid for that poor undercoating attempt! There's a silent bulletin out for rust on frame. Wish I new how to attach pictures of my frame on this site. Those are the FACTS!!! More