Bennett Chevrolet - Service Center

Helped us get a brand new car at our budget this is our second car in the last two years second car in the last two years More

Great service , caring people however they did not rotate my tires like they were suppose to even though the paper said they did my tires like they were suppose to even though the paper said they did More

Jon was highly professional and explained all about my car. He made sure of I know understud it all , he was very thorough. It was a pleasure to deal with him. car. He made sure of I know understud it all , he was very thorough. It was a pleasure to deal with him. More

Had timing chain replaced…2 timing chain leaks per my mechanic . Will NEVER go there again…Service Rep. Robert has no compassion ! mechanic . Will NEVER go there again…Service Rep. Robert has no compassion ! More

Was quoted over the phone a price of $490 for the repair. When i picked up my truck the cost was $756. I would never have told them to do the repair for that amount of money. This was a thermostat replace When i picked up my truck the cost was $756. I would never have told them to do the repair for that amount of money. This was a thermostat replacement. The $490 was already too much for that repair. Will not use Bennett for service again. More

Jon and Mark are great people. They care about people. They show compassion. Happy to work with them. They care about people. They show compassion. Happy to work with them. More

My Sales experience was great. The sales associate Nycki is this dealerships best asset. It ends there with the service department. Brand new 63,000 truck. I ordered side steps The sales associate Nycki is this dealerships best asset. It ends there with the service department. Brand new 63,000 truck. I ordered side steps and was told to bring it in as they were there. 1/2 hour drive each way. I was told when they opened the box they were'nt the right ones, OK. Brought back in a second time for installation. Plates come in and I mention to the service staff that the adaptive cruise control wasn't working. Possibly I was doing something wrong. NONE of the service people had a clue to how it worked. REALLY? OK I was told to make an appointment 1 week later. Today I was in the waiting room over THREE hours. Then was told it wasn't fixed do I want to keep waiting??? NO. I was told to bring it back next week and they would TRY to get me a Loaner from ENTERPRISE? REALLY? OK I'll finish my review next week. WORST SERVICE CUSTOMER SERVICE I HAVE EVER EXPERIENCED after spending over 60K on a Brand New Truck. More

Chris the service technician was wonderful. I get all my service on three Chevy's at this dealership. Friendly, competent, and always willing to go the extra mile. Thank you. I get all my service on three Chevy's at this dealership. Friendly, competent, and always willing to go the extra mile. Thank you. More

very stiff, not helpful they change a valve cover gasket (cam cover gasket) and the cost was over $600 and they did not clean the oil off the motor I had to power wash it to stop it from smoking I (cam cover gasket) and the cost was over $600 and they did not clean the oil off the motor I had to power wash it to stop it from smoking I More

If I could give zero stars I would. I could not have had a more awful experience at this dealership. Our horrific experience started when we made an appointment to have our car’s air conditioning fixed. We a more awful experience at this dealership. Our horrific experience started when we made an appointment to have our car’s air conditioning fixed. We dropped off the car early in the morning and called at 12:30 and they still hadn’t looked at it yet…ok no big deal. At 4:30 we got a call that the compressor was broken and they had the parts to fix it but they didn’t have time to fix it that day…um why did we make an appointment for it again? So we explained that we had to come and get the car because we were going out of town the next day….service writer said no problem he would leave the keys with the night cashier. We get there around 5:30 and the night cashier says I have no idea where your keys or your car is…proceeds to call the service writer and wonder around the dealership looking for our keys and our car….she can’t find either. She walks me over to a wall of keys and says are any of these your keys? Nope none of them were my car keys. I leave my husband there to sort it out because I am now late for a meeting and the general sale manager is now looking for the keys and the car. He manages to find the car with the keys inside it locked in a service bay. He then proceeds to back the car out and hit a truck on a lift and smashes our back window and top piece of the car….I should also note that our car has not one but several sensors on it…and a rumbling seat that lets you know you are close to hitting something. He then gives my husband a rental because we can’t leave with a busted out back window. We got several updates from the service department during the week and they said they would detail the whole car. The glass took several days to get delivered to the dealership which again is fine….I understand that these things take time and on Friday the glass was delivered to the wrong dealership. On Monday they called to say the car was finished and we could pick it up. So this is our third time going back to the dealership….we have $190 deductible which I can’t believe they didn’t pick up but that is besides the point. We go out to look at the car, lift up the new glass on the hatch and the tailgate is covered in shattered glass, there is glass on the bumper and inside the trunk. Thankfully my husband And I found it instead of our 3 boys who use the trunk often for their gear and surfboards. So the car wasn’t detailed and now we have to go back for a fourth time to pick up the car. I would not recommend this dealership to my worst enemy that’s how poorly and inefficient this dealership is run. Do yourself a favor and drive to whatever Chevrolet dealership is not Bennet Chevrolet. More