Bennett Buick GMC of Lebanon - Service Center

11/27/12 i had an accident with my 2012 silverado . Since the accident was 120 miles from my house i elected to have it towed home to be fixed. My first and worst mistake was to let the persons insurance , t the accident was 120 miles from my house i elected to have it towed home to be fixed. My first and worst mistake was to let the persons insurance , that pulled out from a stop signal in to the front of me,fix my truck. that insurance co. was ALLSTATE. Four (4) months later, today, i got my truck back. A couple of months ago i wrote a bad review on ebersole body shop. that review was a little hasty, and written before giving them a chance to do right. Since that time ebersole bodyshop, and more importantly KEVIN,has bent over backwards to do all they could to make my truck right, dispite having to deal with allstate insurance.I did not realize how much control ALLSTATE has in how your vehicle gets fixed. ALLSTATE does not care how well it gets fixed or more importantly if it is safe to give back to you. Ebersole took it on thier own to fix a safety item and inspect my vehicle before giving it back to me.The truck has so far had over 17000 dollars worth of damage. I'm sure it will never be as good as it was, but thanks to KEVIN i'm also sure it's about as good as can get, without the help of allstate.I went to Ebersoles because we bought a new honda for my wife from them, and had nothing but excellent service and dealing with them.NOW LESSON LEARNED. I appologize to Kevin for jumping the gun. and advise anyone reading this to beware of dealing with ALLSTATE insurance co. More

Lori is always freindly, explains all the work in detail,explains if there is going to be a problem or a longer wait. she always walks me to the cashier to explain the total bill,the work that was do detail,explains if there is going to be a problem or a longer wait. she always walks me to the cashier to explain the total bill,the work that was done, and if there are any issues that need to be looked at. she is tops! in my book. stanley b. davis 20 year customer More

Very friendly service--always willing to work with your special requests. If you have an appointment, they are always ready to perform the work when you arrive. Free car wash after service is a bonus!!! special requests. If you have an appointment, they are always ready to perform the work when you arrive. Free car wash after service is a bonus!!! More

very good service...thorough and pleasant to work with. I would recommend Ebersole to anyone that i know that would be interested in a new car. I would recommend Ebersole to anyone that i know that would be interested in a new car. More

I was greeted with a smile , Theresa made sure she went over exactly what I wanted serviced on my Honda Pilot, Showed me where to wait and assisted me with the WiFi as I waited. the waiting room was very a over exactly what I wanted serviced on my Honda Pilot, Showed me where to wait and assisted me with the WiFi as I waited. the waiting room was very accomidating with the computers, pleanty of snacks and drinks while you wait. I don't normally like to wait for things but it doesn't seem long when you have a nice place to wait. Thanks More

Both Bob Shirk & Theresa Binner were very helpful in my experience buying and servicing my new vehicle. Bob was very courtious in the buying process and Theresa the same in the service area. They go out my experience buying and servicing my new vehicle. Bob was very courtious in the buying process and Theresa the same in the service area. They go out of their way to make sure I'm satisfied with what I need on my schedule. More

I like the convenience of the service department. The service department representatives are helpful and friendly. The service was performed in a timely manner and everything was explained to me beforeha service department representatives are helpful and friendly. The service was performed in a timely manner and everything was explained to me beforehand. More

We were very happy with the service Ebersole gave us. We were very happy with the service Ebersole gave us. Friendly & understanding! All the wok was done on time & we had ou vehicle back when they pr We were very happy with the service Ebersole gave us. Friendly & understanding! All the wok was done on time & we had ou vehicle back when they promised it would be finished. More

I would reccommend Ebersole to everyone! I bought my 2004 Buick Rendevouz there in Dec. of 2003, my first new car ever. Theresa Binner is my service manager and she is there for me 24/7!!! One Sat. afternoon Buick Rendevouz there in Dec. of 2003, my first new car ever. Theresa Binner is my service manager and she is there for me 24/7!!! One Sat. afternoon car didn't start, just clicked. I called Theresa - she said call John Umberger and he'll take care of you. It was a Sat. late afternoon. I called John and John said jump it and bring it in and we'll take care of you. He was even willing to wait for me. We jumped it, took it in and he did just that, in less than 1 hour! Rich my mechanic did a thorough job, even washed my car, and everyone is friendly there and very knowowdegable and professional. Their service is fabulous!!!!!!!!!!I'd never go any where else! More