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Bennett Buick GMC of Lebanon - Service Center

Lebanon, PA

4.5
212 Reviews

212 Reviews of Bennett Buick GMC of Lebanon - Service Center

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March 18, 2024

Poor coustomer service unprofessional over price and found a scratch on my car door firs time using the service department was planning on purchasing a new vehicle also not happening More

by Bigdaddy285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Lee
March 14, 2024

I'm sure it will go up greatly when the new building is completed. I think they are doing well with better working conditions. More

by rgstoner
Recommend Dealer
Yes
Employees Worked With
Don't know the name at check in, but she was very nice and knowledgeable. Checkout was Teresa, super as usual.
March 11, 2024

Theresa Binner was friendly and courteous and explained what my car needed work further to pass inspection. I could not stay that entire time and she arranged a shuttle to take me home, and later to pick m More

by ROXANNECARPENTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Bonner
March 09, 2024

Service great but pricing for service performed was more than senior citizens can afford, over priced More

by DADYERBEAGLES
Recommend Dealer
No
Employees Worked With
Teresa Binner , Brian Lee
March 09, 2024

They worked to get me my best deal I could afford Couldn't pass up the deal More

by TRISHFRANKFORD74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Beamer
March 08, 2024

We have dealt with them since 2019 and never had a bad experience Pretty great More

by LARRYTINA98
Recommend Dealer
Yes
Employees Worked With
Kristen
March 04, 2024

Very friendly and knowledgeable Went over everything with me Made sure I understood everything. Including the bill. More

by ECHECKET
Recommend Dealer
Yes
Employees Worked With
Theresa
January 17, 2024

by far the best service dept i have worked with . very nice people . did not try to sell me something that is not needed More

by joe binner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
theresa
Jan 20, 2024 -

Bennett Buick GMC of Lebanon responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

June 23, 2023

The service department took care of everything I asked. In this world today everyone is looking for something, all I ask is do what is expected. More

by unique
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eddie & Theresa
Jun 28, 2023 -

Bennett Buick GMC of Lebanon responded

Hey there! Thanks so much for the AWESOME review! As always, if you have any questions or concerns, please don't hesitate to let me know! Nate Long General Manager Bennett Buick GMC of Lebanon

July 24, 2015

Review is for the detailing department This review is for the Ebersole's detailing department. I had a full detail completed on my vehicle and it was the best and cleanest detail I've ever More

by weeble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Eisenhauer
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