Benna Ford Superior

I purchased a 2019 Explorer from Benna Ford, at 5K miles it developed a rattle in the sunroof area on the passenger side. I had my vehicle into their service department no less than 8 times to fix it, twic it developed a rattle in the sunroof area on the passenger side. I had my vehicle into their service department no less than 8 times to fix it, twice it came back seemingly resolved only to surface again after a few days of driving it. I drove around with a tech (during COVID), he said he heard the rattle. I also explained that if he pushed up on the sun roof the rattle stops - who wants to drive around like that. About 2 weeks ago, after the last visit, I received an email asking that I give them a review, so I did. I was honest, stated they had been trying to resolve it but that it had not be resolved to date. Last Thursday someone from Benna named Al called my husband, he was argumentative, told my husband he didn't like my review and that there was nothing more they could do for us. I'm disappointed, in Ford, Benna and Al. I rode in my brother in laws 2017 Explorer, it has the same rattle. I believe this is an engineering flaw with Explorers, I'm certain it could be fixed but Benna doesn't have the grit or integrity to stay after it. We had purchased three brand new vehicles from Benna, mine being the third and last. Best of luck with this dealership. More

Awesome service, good prices , I bought a 2020 Ford eco sport. And I highly recommend John toman he's a awesome guy ,, the best salesperson hands down! sport. And I highly recommend John toman he's a awesome guy ,, the best salesperson hands down! More

I always get my vehicles from Korey at Benna Ford! Highly recommend this dealership! Always friendly and not pushy. Just picked up my 2020 Ford F-150 for my business Heavenlymaid. recommend this dealership! Always friendly and not pushy. Just picked up my 2020 Ford F-150 for my business Heavenlymaid. More

Benna Ford has been the best place for us to purchase a new vehicle. This is the 2nd one we had gotten from Benna Ford. Excellent. Pat O’Brien has been honest and very helpful to us. Couldn’t pass for an new vehicle. This is the 2nd one we had gotten from Benna Ford. Excellent. Pat O’Brien has been honest and very helpful to us. Couldn’t pass for anyone better to deal with. RJ Herdman treated us very well also. Went a extra mile for us and worked very hard getting us a good rate. Excellent Riley showed us how to operate the new stuff on the car. He no his stuff. Excellent Benna Ford - excellent More

Went to Benna Ford The rear window wiper motor was acting up so I went in there I talked to Dylan he went out and took a look at it for me it ended up I was a new motor wiper motor he ordered it for m acting up so I went in there I talked to Dylan he went out and took a look at it for me it ended up I was a new motor wiper motor he ordered it for me Dylan and this other young lady in the service desk did a great job they were trained Good by joe I wish you other ladies would smile like that lady in the service department More

Very pleased with your service. Always everything is done right. Very happy with the service from Joe on Fri Dec 11th. would recommend them definetely. right. Very happy with the service from Joe on Fri Dec 11th. would recommend them definetely. More

Fixed the problem. So far the repair they did is working. Gave me a nice 2020 Ford Escape to use while they fixed my truck. Escape was nice but a bit small for me. Gave me a nice 2020 Ford Escape to use while they fixed my truck. Escape was nice but a bit small for me. More

Very easy to work with, fast service, unbeatable prices. Shopped around for a new f-150 and the prices and rebates couldn’t be beat. Will definitely buy another rig from Benna AAAA+++++ Shopped around for a new f-150 and the prices and rebates couldn’t be beat. Will definitely buy another rig from Benna AAAA+++++ More

Bought a new vehicle from Benna process was smooth and I’m very satisfied with the customer service. Jp was my sales person and he was great to work with. I’m very satisfied with the customer service. Jp was my sales person and he was great to work with. More

My experience with Riley and Rj was awesome !! No pressure but all friendly, professional and very helpful. I highly recommend Benna Ford Roush to everyone!! I have friends who use Benna also and ar pressure but all friendly, professional and very helpful. I highly recommend Benna Ford Roush to everyone!! I have friends who use Benna also and are very happy with their vehicles. More