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Benna Ford Superior

Superior, WI

4.8
398 Reviews

3022 Tower Ave Bldg. A

Superior, WI

54880

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398 Reviews of Benna Ford Superior

August 17, 2021

Wonderful they were very professional on time no waiting for the appointment and they said it would take an hour and they were spot on. 😊😊😊 More

by Beth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan
Aug 18, 2021 -

Benna Ford Superior responded

We love hearing from happy customers, Beth! Thank you for leaving Benna Ford Superior a review and for doing business with our team. Come back again next time!

August 09, 2021

We were looking a new car and chose Benna Ford because of our experiences here in the past. Troy was great to work with and they took care is us! More

by mustangsally390
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hansen, Derek Holznagel
Aug 09, 2021 -

Benna Ford Superior responded

It's fantastic that you know you can rely on Benna Ford Superior! We'll be sure to let Troy know that his assistance was so appreciated. Thank you for giving us a chance to provide you with excellent service and for supporting our team!

August 06, 2021

Great service,friendly staff and dependable. Work done in a timely manner. Reminders for work needed sent via e-Mail. More

by Patzau2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Aug 06, 2021 -

Benna Ford Superior responded

Nothing pleases us more than hearing you can depend on our team at Benna Ford Superior! We're very happy that your work was completed in a timely manner and that you appreciate our email reminders. Thank you for putting your trust in us to assist you with your vehicular needs and we hope we'll see you again down the road!

August 05, 2021

My truck has 27k on it and every warning light comes on and half the options don’t work some times the brakes come on. I bring it in to bena Ford and they can’t fix it. The last time I brought it in to get More

by angelosaj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mechanic
Aug 05, 2021 -

Benna Ford Superior responded

I am sorry to hear that you are continuing to have difficulties with your vehicle. We do our best to get our clients back on the road and I can only imagine your frustration given the situation. I'd like to step in to see if there is anything further we can do to help you. Please give me a call at your earliest convenience and I will look at your issue personally. Thank you for the feedback, Allan Porta - Service Manager - 715-392-2268 x1270

August 05, 2021

I always have the best service when I go there the gentleman in the service (do not know his name)department that waits on me goes out of his way to be courteous and friendly and assist me with everyt More

by bruzic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe?
Aug 06, 2021 -

Benna Ford Superior responded

Thank you for your confidence in the Benna Ford Superior team! We appreciate your support and are happy to hear that you had such a successful service experience. Drive safely, and we hope to see you back again down the road!

July 31, 2021

Service was good on the works. Took 30 minutes to get serviced after scheduled time. So I was waiting around for half an hour more then I needed to. More

by Venzinmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Aug 02, 2021 -

Benna Ford Superior responded

Thank you for this feedback. We apologize that you were kept waiting and will look into what caused these delays. For all your future service needs, Benna Ford Superior will be here to help!

July 29, 2021

I give 5 stars to Joe who waited on me yesterday. My choice is Benna Ford and has been for years. I’ve bought several cars there. More

by sue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Jul 29, 2021 -

Benna Ford Superior responded

We are so grateful for your years of business, Sue! Thank you for choosing Benna Ford Superior and for taking the time to share your kind review of Joe and the team. Drive safely until we see you next!

July 16, 2021

My experience with Benna Ford has been very professional and they are very knowledgeable. They had a person that was dedicated to getting all of the technology installed properly. Can’t imagine any dealersh More

by Anne C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Toman, Derek Holznagel
Jul 16, 2021 -

Benna Ford Superior responded

How great it is to hear that you've had such a nice experience with Benna Ford Superior! We love to hear great things about our staff, so it is wonderful that your experience with us was professional and pleasant. Thanks for choosing our dealership and for leaving your kind review.

July 16, 2021

Purchasing a vehicle at Benna Ford has been very easy. Even though I had to keep waiting for my new Explorer, they kept me informed. John Toman is personable and extremely helpful. Excellent service. More

by jturchi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Toman, Derek Holznagel
Jul 18, 2021 -

Benna Ford Superior responded

Thank you for your five stars and we appreciate your patience while we got you your new Ford Explorer. It means a lot that our service stood out to you and we hope to see you at Benna Ford Superior again next time. Take care!

July 15, 2021

Went to the service department to get an oil change. During the full inspection they noticed the need for a new filter and updated me on the status of the rest of my vehicle. Quick and friendly service. More

by sakvam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonja Senn
Jul 15, 2021 -

Benna Ford Superior responded

Thanks for the great 5-Star review! We're so happy that you were able to get the service you needed for your vehicle. Benna Ford Superior is here for you next time you need us!

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