217 Reviews of Bend Honda - Service Center
Professional courteous service and attentive staff Clean Professional courteous service and attentive staff Clean facility Covid minded with masks Follow up with their service Professional courteous service and attentive staff Clean facility Covid minded with masks Follow up with their service More
Car broke down, braking system went out. wanted a loaner until it was fixed and was told by service department that they don't have loaners. I said I was surprised that Bend Honda did not have loaners and until it was fixed and was told by service department that they don't have loaners. I said I was surprised that Bend Honda did not have loaners and his response was that somebody had to pay for it. I was shocked with the response. I told him that I will never buy a car from them and nor recommend them either. More
The people at Bend Honda are personable, helpful, and informative. Their work is done in a timely manner. I have never felt like I wanted to have work done at a dealership but I go to Bend Honda consist informative. Their work is done in a timely manner. I have never felt like I wanted to have work done at a dealership but I go to Bend Honda consistently and trust them. More
Great service! This is my 3rd Honda and they take amazing care of it! Tye always knows what my car needs and gets me on the schedule as soon as possible. On this visit I had settled in for a 3 hour wait and care of it! Tye always knows what my car needs and gets me on the schedule as soon as possible. On this visit I had settled in for a 3 hour wait and it was done in 2! More
I was an emergency service case and the team worked very hard to accommodate me. Even working with me after service hours to help with my flat tire and working my third party contract to make sure I got ful hard to accommodate me. Even working with me after service hours to help with my flat tire and working my third party contract to make sure I got full reimbursement! More
Katelyn Steel in the service department did a great job checking me in and fulfilling my expectations over the two and a half hours the required servicing took. Thanks Katelyn! checking me in and fulfilling my expectations over the two and a half hours the required servicing took. Thanks Katelyn! More
Ty is always friendly, he remembers my name which is very impressive. He explains what they have done then checks if I have any questions. Always a pleasant experience! Thank you Ty Kris impressive. He explains what they have done then checks if I have any questions. Always a pleasant experience! Thank you Ty Kris More
I liked how friendly the staff was. Katelyn was very informative and helpful! She made the process very easy to understand which I appreciated a lot since I know nothing about cars. They know how to tre informative and helpful! She made the process very easy to understand which I appreciated a lot since I know nothing about cars. They know how to treat their customers right! Thanks Katelyn! More
I received warranty work to resolve a new problem just days after the problem first occurred, that’s very unusual. It’s always nice to be greeted by name. It makes Bend Oregon still feel like a small to days after the problem first occurred, that’s very unusual. It’s always nice to be greeted by name. It makes Bend Oregon still feel like a small town! Also, my tires were rotated and the fluids were topped off, who does that these days? I like being treated with kind consideration, especially during COVID-19. Thank you! More