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Bend Honda - Service Center

Bend, OR

4.8
217 Reviews

217 Reviews of Bend Honda - Service Center

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October 27, 2021

Professional courteous service and attentive staff Clean Professional courteous service and attentive staff Clean facility Covid minded with masks Follow up with their service More

by sierrabreeze65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rory Blumenschein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Bend Honda responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Rory Blumenschein | Service Manager

October 01, 2021

Car broke down, braking system went out. wanted a loaner until it was fixed and was told by service department that they don't have loaners. I said I was surprised that Bend Honda did not have loaners and More

by costag
Recommend Dealer
No
Employees Worked With
Ty Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2021

The people at Bend Honda are personable, helpful, and informative. Their work is done in a timely manner. I have never felt like I wanted to have work done at a dealership but I go to Bend Honda consist More

by Sue Hall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katelyn Steel
Sep 15, 2021 -

Bend Honda responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Rory Blumenschein | Service Manager

September 07, 2021

Great service! This is my 3rd Honda and they take amazing care of it! Tye always knows what my car needs and gets me on the schedule as soon as possible. On this visit I had settled in for a 3 hour wait and More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Bend Honda responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Rory Blumenschein | Service Manager

August 26, 2021

This is our third vehicle from Bend Honda and they always are friendly and get the service done quickly More

by Desert gal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Bend Honda responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, David Thompson | General Sales Manager

August 01, 2021

I was an emergency service case and the team worked very hard to accommodate me. Even working with me after service hours to help with my flat tire and working my third party contract to make sure I got ful More

by hondawins
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rory Blumenschein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Bend Honda responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Rory Blumenschein | Service Manager

July 18, 2021

Katelyn Steel in the service department did a great job checking me in and fulfilling my expectations over the two and a half hours the required servicing took. Thanks Katelyn! More

by John Baker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katelyn Steel
Jul 21, 2021 -

Bend Honda responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Rory Blumenschein | Service Manager

May 22, 2021

Ty is always friendly, he remembers my name which is very impressive. He explains what they have done then checks if I have any questions. Always a pleasant experience! Thank you Ty Kris More

by Kris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Bend Honda responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Joseph Price | General Manager

March 25, 2021

I liked how friendly the staff was. Katelyn was very informative and helpful! She made the process very easy to understand which I appreciated a lot since I know nothing about cars. They know how to tre More

by lauren
Recommend Dealer
Yes
Employees Worked With
Katelyn Steel
Mar 30, 2021 -

Bend Honda responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Joseph Price | General Manager

February 27, 2021

I received warranty work to resolve a new problem just days after the problem first occurred, that’s very unusual. It’s always nice to be greeted by name. It makes Bend Oregon still feel like a small to More

by LoriV
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ty Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Bend Honda responded

Your great feedback truly made our day, Lori! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Rory Blumenschein | Service Manager

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