Bend Honda - Service Center

Great Customer Service! Dropped into the dealership for my routine oil check. Was helped by the Manager Rory, who was very friendly and efficient. Since they were pretty busy Dropped into the dealership for my routine oil check. Was helped by the Manager Rory, who was very friendly and efficient. Since they were pretty busy and there was a 2 hr. wait time, Rory set up a ride home for me with their complimentary shuttle service. Garth my driver, was very nice and easy to talk to. He let me know what time he would be back to pick me up to take me back to get my car. He was not only on time, but a few minutes early. A big thank you to both Rory and Garth for making this such an easy and pleasant experience! More

You decide. Took my Honda in for Factory Recall issue. Service was done as promised. They also provided a "Vehicle Courtesy Inspection" sheet which said all syst Took my Honda in for Factory Recall issue. Service was done as promised. They also provided a "Vehicle Courtesy Inspection" sheet which said all systems were fine except the Transmission and Differential needing service immediately. BAD MOVE on their part as I just had both systems flushed and refilled just 6 days earlier by an independent Honda service center. To confirm that the independent service center had done the work, I dropped by Oil Can Henry's and they confirmed that both systems had fresh new oil in them. I won't be trusting Bend Honda with ANY service recommendations in the future. More

Switch instsllation Had a unique switch installed to bypass fuse to shut down battery usage while the vehicle is being towed behind my Motorhome. I'm do very happy that Had a unique switch installed to bypass fuse to shut down battery usage while the vehicle is being towed behind my Motorhome. I'm do very happy that this was performed More

Airbag replacement Your service department is top notch! Always helpful, professional and friendly! Ty was very helpful. Planning on purchasing another Honda and part of Your service department is top notch! Always helpful, professional and friendly! Ty was very helpful. Planning on purchasing another Honda and part of this decision is your excellent service department. More

CRV Service My experience with the Honda dealership for service has always been good and that is why i continue to return to them. I trust that they are not just My experience with the Honda dealership for service has always been good and that is why i continue to return to them. I trust that they are not just putting in parts to rack up the charges. My only issue this time was that I was told my vehicle would be ready by 1:30 and it was not ready til nearly 4:30. More

Thank you the service adviser that helped me was Rory Blumenschei. He was awesome! He will he the person I seek out from now on. Thank you Rory the service adviser that helped me was Rory Blumenschei. He was awesome! He will he the person I seek out from now on. Thank you Rory More

Always great service! Really appreciate the timely attention to our problem...also the advice on what to do. I cannot say enough about Tye as well. He is always friendly, c Really appreciate the timely attention to our problem...also the advice on what to do. I cannot say enough about Tye as well. He is always friendly, courteous and knowledgeable! He makes me feel like I am his only customer! Once again, thank you for the great service! More

Great customer service! I've brought my car in a couple of times to Bend, Honda, and have been very pleased with the quality of service, and the wonderful customer service fr I've brought my car in a couple of times to Bend, Honda, and have been very pleased with the quality of service, and the wonderful customer service from Jeff Lucas. I've never had the experience that these guys are trying to upsell me something that my car doesn't need, and I so appreciate that! More

efficiently changed my snow tires as i waited. jeff lucas is a great service manager. calm under sometimes tense situations. i haven't gotten the feeling he's trying to convince me to buy something jeff lucas is a great service manager. calm under sometimes tense situations. i haven't gotten the feeling he's trying to convince me to buy something i don't need. More

Great service All the staff, especially Jeff, were professional and friendly. I appreciated the care received. While I brought the car in for a airbag replacement All the staff, especially Jeff, were professional and friendly. I appreciated the care received. While I brought the car in for a airbag replacement (free of charge), I ended up getting other work done. It was more than the "free" I expected to pay, but I feel good about the work. Professionalism goes along way. More