Bend Honda

Even though Kirk was very friendly he flat out lied to me and that leaves a very negative feeling. . I asked a very specific question about the upcoming maintenance on the used Honda Fit I purchased in Jun and that leaves a very negative feeling. . I asked a very specific question about the upcoming maintenance on the used Honda Fit I purchased in June. I was told that all the maintenance due at 120K according to the Honda online service chart is actually done and had been done at 110K because as the salesman said that is when Honda's have their service. I knew the service would run between $500-1000 and I could not afford to pay what they were asking and make a service that soon after the purchase. So when he assured me it had been done, like a fool I used that unsubstantiated statement from the Lithia Honda salesman to as part of my decision to purchase the car. Needless to say when I got the maintenance history for the car the services had not been done and I was sent notice that I would need to be doing them. NOT A HAPPY CAMPER. Two bad it was paying $10.52 for lights (possibly a safety concern) that were burned out and not replace prior to my purchase that was just the thing to push the level of poor customer service to the limit. More

Great overall experience. Easy to work with, great follow up and they go out of their way to ensure customer satisfaction. We love our new Pilot. follow up and they go out of their way to ensure customer satisfaction. We love our new Pilot. More

After a three plus hour drive from Vancouver, WA to purchase a Honda CRV , we were very appreciative of the nice welcome we received and personable guidance through our buying experience at Bend Honda. purchase a Honda CRV , we were very appreciative of the nice welcome we received and personable guidance through our buying experience at Bend Honda. Salesman Coty Fowler introduced us to the remarkable navigation system and many nice features of our new C R V . We were able to wrap things up in a timely manner and make our back home with plenty of daylight to spare. Thanks, also to Joe Price for coordinating the details and making our experience profitable and memorable. Hats off to good team work at your dealership . More

It was really easy to buy the van we have been looking for. Scott was very knowledgeable and very friendly. I did not feel like I was given the runaround at any time. I was very happy with all the recor for. Scott was very knowledgeable and very friendly. I did not feel like I was given the runaround at any time. I was very happy with all the records and answers I was given. There was absolutely no pressure to buy. My husband and I were in the drivers seat the whole time. Steve was very friendly and upfront with our offer and our financing. The Service department is also top-notch!!! I will be back to buy my Honda pilot from Scott. :-) More

Purchased a 2007 Nissan Pathfinder and am very happy with the car and overall experience. Center console plastic piece broke 1.5 months after purchase and service team was quick to warranty and fix! A+ the car and overall experience. Center console plastic piece broke 1.5 months after purchase and service team was quick to warranty and fix! A+ More

We first met with Marc who was very helpful when we came in looking at Honda Pilots. He was very thorough at showing us all the new features about which we wouldn't have thought to ask. We then worked with in looking at Honda Pilots. He was very thorough at showing us all the new features about which we wouldn't have thought to ask. We then worked with Scott because Marc was part time. Scott took excellent care of us. We were now looking at the CR-V and Scott answered all of our questions and then some. He was very patient as we ended up coming in several times. He was always very friendly and courteous and we actually enjoyed the experience, which is not very common when shopping for a new car. Bend Honda has a great team! More

This was by far the best experience we have ever had in purchasing a new car. Kirk was very professional, polite, friendly, humorous, and worked hard at getting us the best deal he could. We feel we were purchasing a new car. Kirk was very professional, polite, friendly, humorous, and worked hard at getting us the best deal he could. We feel we were met more than halfway in the negotiations and are extremely pleased with the deal we were made. Could not be happier actually. We felt very comfortable with Kirk and never experienced any pressure, as we have in the past from other dealers. To top it all off the car was delivered to our home in Albany and the informational get to know your new Honda was given to us in our driveway. That was the icing on the cake. Should the need ever arise again I would do business with Bend Honda above all others, they were fantastic. I can't thank them enough. Carol Mikowski More

Marc and Kirk were INCREDIBLY friendly and helpful. It Marc and Kirk were INCREDIBLY friendly and helpful. It was a great experience, and I know we'll be doing repeat business with Bend Honda for years Marc and Kirk were INCREDIBLY friendly and helpful. It was a great experience, and I know we'll be doing repeat business with Bend Honda for years to come! :) More

Great experience! Scott drove with us and was friendly, patient, and knowledgable. Kirk (Rock Chalk!) helped us with pricing, and was really efficient, a Pilot guru, and gave us good advice on the model t patient, and knowledgable. Kirk (Rock Chalk!) helped us with pricing, and was really efficient, a Pilot guru, and gave us good advice on the model that would meet our needs. Visited Toyota before this, and unfortunately had a bad, high-sales, experience. Way to go Bend Honda! More

We had a great experience car shopping! Scott is a very easy going guy you can talk to, he made our experience enjoyable thanks Scott easy going guy you can talk to, he made our experience enjoyable thanks Scott More