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Bend Honda
Bend, OR
483 Reviews
Bend Honda is focused on providing customers with an honest and simpler buying and service experience. We believe in giving customers straightforward information so that they can make confident decisions. Bend Honda joined the Lithia Motors family of dealerships in July 2010 after being acquired from Bend Garage Company. The store moved from the downtown location it shared with Chevrolet Cadillac of Bend into an empty dealership space on Hwy 20 in 2011. Bend Honda, located near the surrounding areas of Bend, Madras, LaPine, Three Rivers,Redmond, Sisters and Sun River Oregon, features features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new Honda models such as the Honda Accord Coupe, Accord Crosstour, Accord Sedan, Civic Coupe, Civic Hybrid, Civic GX NGV, Civic Sedan, Civic Si Coupe, Civic Si Sedan, CR-V, CR-Z, Element, Element SC, FCX Clarity FCEV, Fit, Insight Hybrid, Odyssey, Pilot & Ridgeline. Bend Honda also has Honda Certified used Cars and SUVs, these vehicles meet Honda's demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 483 reviews
October 07, 2021
Zachary Allen is outstanding. Went out of his way to make this an easy buy. Called us to let us know that a car had come in. Got most of the information by phone and was ready for me went I arrived. Smooth, this an easy buy. Called us to let us know that a car had come in. Got most of the information by phone and was ready for me went I arrived. Smooth, friendly, polite and great service. Cannot recommend him and Bend Honda enough. Buy from Zach, buy from Bend Honda, you will be happy you did. Thanks Zach!!!! Love the new Honda CR-V Special Edition. More
by lkfortin22
Employees Worked With
Zachary Allen
October 01, 2021
Car broke down, braking system went out. wanted a loaner until it was fixed and was told by service department that they don't have loaners. I said I was surprised that Bend Honda did not have loaners and until it was fixed and was told by service department that they don't have loaners. I said I was surprised that Bend Honda did not have loaners and his response was that somebody had to pay for it. I was shocked with the response. I told him that I will never buy a car from them and nor recommend them either. More
by costag
Employees Worked With
September 12, 2021
The people at Bend Honda are personable, helpful, and informative. Their work is done in a timely manner. I have never felt like I wanted to have work done at a dealership but I go to Bend Honda consist informative. Their work is done in a timely manner. I have never felt like I wanted to have work done at a dealership but I go to Bend Honda consistently and trust them. More
by Sue Hall
Employees Worked With
Katelyn Steel
September 08, 2021
Friendly, knowledgeable and no pressure. Michael, in sales, was easy to work with and I highly recommend him. Steven, in finance, was also very good to work with. sales, was easy to work with and I highly recommend him. Steven, in finance, was also very good to work with. More
by phhobbie
Employees Worked With
Michael, Steven
September 07, 2021
Great service! This is my 3rd Honda and they take amazing care of it! Tye always knows what my car needs and gets me on the schedule as soon as possible. On this visit I had settled in for a 3 hour wait and care of it! Tye always knows what my car needs and gets me on the schedule as soon as possible. On this visit I had settled in for a 3 hour wait and it was done in 2! More
by Kelly
Employees Worked With
September 03, 2021
My wife and I recently purchased a 2021 Honda Passport from Bend Honda. We love the new vehicle but had a few issues about the negotiations that led to the sale. I insisted on working our way up from the from Bend Honda. We love the new vehicle but had a few issues about the negotiations that led to the sale. I insisted on working our way up from the Invoice Price which was provided to us by our Sales Representative, Abe. He wrote the invoice price on a piece of paper, then listed $1,000 profit to Bend Honda, destination fees, licenses and add-ons. I agreed to the final price which was based specifically on the stated $1,000 profit for Bend of Honda. I later learned that Honda was offering a $1,250 Manufacturer’s Rebate. My bad for not doing the requisite research. I have since asked Abe if Bend Honda had a profit of $1,000 or $2,250 (due to them cashing in on the rebate). No answer from Abe, so I wrote the General Manager. I still have not received an answer from either. Other than this aspect of the negotiation, we had been quite pleased with Bend Honda. Unfortunately, the negotiations were deceptive at best. What disturbs me the most is the lack of communication. I’m being ignored. My main issues: 1) The Manufacturer’s Rebate was never mentioned to me during my negotiations 2) The stated $1,000 Bend Honda profit was inaccurate 3) Lack of communication. More
by tomsweet
Employees Worked With
Abe, Ryan
August 17, 2021
Ryan Vaughan is amazing i will never buy another car from another dealership. I know he is the GM but I know he was instrumental in getting my deal done. Thank you Bend Honda Kim Boyer another dealership. I know he is the GM but I know he was instrumental in getting my deal done. Thank you Bend Honda Kim Boyer More
by Kim
Employees Worked With
Ryan Vaughan
August 05, 2021
Super friendly folks, genuine and honest in their communication, willing to go the extra mile. Always impressed by the positive, comfortable atmosphere they create at Bend Honda. Every interaction I communication, willing to go the extra mile. Always impressed by the positive, comfortable atmosphere they create at Bend Honda. Every interaction I had was awesome, but I want to give a special shoutout to Maddie and Kyle for their help. Thanks! More
by Cstavro4
Employees Worked With
Madelynn Makinster, Kyle Rynearson
August 01, 2021
I was an emergency service case and the team worked very hard to accommodate me. Even working with me after service hours to help with my flat tire and working my third party contract to make sure I got ful hard to accommodate me. Even working with me after service hours to help with my flat tire and working my third party contract to make sure I got full reimbursement! More
by hondawins
Employees Worked With
