Ben Mynatt Nissan - Service Center

Terrible experience. Treated me very rudely the moment I came in. Didn’t have me in the schedule after I called. Kept my car overnight without telling me. Came in the next day asked manager, Roger the manag came in. Didn’t have me in the schedule after I called. Kept my car overnight without telling me. Came in the next day asked manager, Roger the manager was rude as well. All treating me as I didn’t matter. Asked for my diagnostic test for free beca They literally did nothing for me. Even talked to Todd the owner and the “best” they could do was 50% off. I suggest you drive to the next Nissan dealership for any of your needs. It’s worth the extra gas for the better treatment. These places are shady and couldn’t even give me my 60 bucks back. I never ever have complained in my life, but poor treatment with no consequences is ridiculous. I’m so disappointed in this company. I hope they all find happiness in there day to day. More

Brought my car in for an emissions light, received excellent, timely service. Will certainly use them again. Very friendly staff, and very happy with my service. excellent, timely service. Will certainly use them again. Very friendly staff, and very happy with my service. More

My experience was not the greatest. No good communication. Had to keep calling. Did not fix my problem. Paid and still have problem. Unhappy. Ugh communication. Had to keep calling. Did not fix my problem. Paid and still have problem. Unhappy. Ugh More

Ben mynatt in Salisbury is amazing. Great service, polite and friendly customer service writers. Car is always done on time, at a responsible price, and they let you know of my repairs needed and not the unn and friendly customer service writers. Car is always done on time, at a responsible price, and they let you know of my repairs needed and not the unnecessary repairs. Thanks Ben Mynatt and Adam Soper for always treating me like family when I come in. More

Roger hooked me up with new black wheels for my wife’s pathfinder to help avoid buying a new car! Lol, dealt with Adam in the service line and they had the wheels on UNSCRATCHED! In an hour! Great service pathfinder to help avoid buying a new car! Lol, dealt with Adam in the service line and they had the wheels on UNSCRATCHED! In an hour! Great service department! More

Great service as usual. Only place have vehicles serviced. Employees are good at their jobs without trying to over sale. Refreshing way to do business. serviced. Employees are good at their jobs without trying to over sale. Refreshing way to do business. More

Upon arrival I was greeted politely and with a smile. The service center provided a safe, properly socially distanced, and clean waiting room. The service was performed within thirty minutes which was greatl service center provided a safe, properly socially distanced, and clean waiting room. The service was performed within thirty minutes which was greatly appreciated. More

Competent technicians, friendly parts and service employees. Didn’t have to argue or fuss over pricing, everything was handled professionally. Building is constantly cleaned and sanitized, measures a employees. Didn’t have to argue or fuss over pricing, everything was handled professionally. Building is constantly cleaned and sanitized, measures are taken to protect customers and employees. Very respectful and straightforward all around. More

Always impressive service. Adam is wonderful - always thinking of the customer’s needs. Everyone in Service is super friendly! Wouldn’t take my car anywhere else. thinking of the customer’s needs. Everyone in Service is super friendly! Wouldn’t take my car anywhere else. More

Very please with how fast I was able to make my appointment for oil and tire rotation! Wondering why you don’t have a detail service? Wanted to also have my car detailed while getting my services d appointment for oil and tire rotation! Wondering why you don’t have a detail service? Wanted to also have my car detailed while getting my services done and was told the Dealership only has that department for customers who are purchasing a vehicle. Would be wonderful to add this service on for your customers! More