
Ben Davis Ford, Inc.
Auburn, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Worth the drive! The guys at Ben Davis did an awesome job walking me through my first time leasing a vehicle. There was no pressure and everyone was very patient even The guys at Ben Davis did an awesome job walking me through my first time leasing a vehicle. There was no pressure and everyone was very patient even though I probably asked the same questions 10 times each. More
Great experience!! Tom Hirchak and John Mohre were wonderful to work with. They were very helpful with me and my daughter on buying her first new car. Strongly recomme Tom Hirchak and John Mohre were wonderful to work with. They were very helpful with me and my daughter on buying her first new car. Strongly recommend them!! More

Best buying experience yet!!! Our vehicle buying experience with Ben David Ford was extremely favorable. Philip Federspiel listened to our requests and responded with an identical Our vehicle buying experience with Ben David Ford was extremely favorable. Philip Federspiel listened to our requests and responded with an identical match. Tom Hirchak, the sales manager showed utmost professionalism during the entire process of the sale. Both Tom and Phillip went to all extremes to honor my requests throughout the process. We will definitely inquire first with Ben Davis Ford the next time we are looking for a new vehicle. I would highly recommend Ben David Ford to all of my family and friends. More
Exceeded even my best expectations!! I went to the dealership completely unaware of the leasing process, or if I were even eligible for leasing options. Josh Allen and Nick Walker were mo I went to the dealership completely unaware of the leasing process, or if I were even eligible for leasing options. Josh Allen and Nick Walker were more than willing to help educate me on the entire process, including the benefits of both leasing and purchasing, however they were never pushy or made me feel like I was obligated to make any decisions at all. Tom Hirchak was very helpful in helping me find the perfect vehicle for me, and was also very courteous and polite. The time that it took for me, from walking in the doors to driving off the lot was by far better than I had anticipated it being. Everyone worked quickly and efficiently to get me a great deal on my new vehicle. I would recommend anyone looking for the big city selection but want to avoid the big city hassle, to visit Ben Davis Ford when they're ready to get their next vehicle! More
Used Car Lincoln MKS Good Experience - called ahead since I was driving over 2 hours to see car. I was deciding between a Detroit dealer and Ben Davis. The salesman work Good Experience - called ahead since I was driving over 2 hours to see car. I was deciding between a Detroit dealer and Ben Davis. The salesman worked hard to get us to drive his way. They were upfront about the cars history (if you ask) and in the end we were able to make a good deal for both of us I think. More
Great Staff / Great Experience / Great Truck!! Wanted to lease a new F150, Phillip, Tom and the entire Ben Davis team, were the only dealer to respond within 12 hours. Sent me a lease quote within Wanted to lease a new F150, Phillip, Tom and the entire Ben Davis team, were the only dealer to respond within 12 hours. Sent me a lease quote within 24 hours, without even visiting the dealership. Continued to stay in contact throughout the lease process. Drove 50 miles on a Saturday morning to be told that Tom (Finance Mgr) had transposed numbers in the lease price. The result was a lease that was $75 more expensive than the quote. He showed me the error and took responsibility for the error. To make things right, he told me he would lease the truck to me at a figure below his invoice cost. I asked about options (Spray in bed liner, mudflaps, window tinting), Tom didn't blink, sold everything to me at his cost and actually picked up the cost on one of the options. I left that morning feeling like they wanted my business and were willing to work to earn my business. In the end, I got a brand new truck, with the options I wanted, for less than my current payment on my wife's 6 year old Mercury Mariner. WHAT A DEAL!! This is how a car buying experience should be! I would recommend Ben Davis to all my friends. More
Great Buying experience Salesperson was very helpful and knowledgeable about the vehicles. Online price was lower than all others and the buying experience was great. I would Salesperson was very helpful and knowledgeable about the vehicles. Online price was lower than all others and the buying experience was great. I would recommend to other i know. More
Efficient and Friendly I knew what I wanted and called several dealers and visited a few also. I was most impressed by Nick at Ben Davis Ford. He doesn't mess around. He got I knew what I wanted and called several dealers and visited a few also. I was most impressed by Nick at Ben Davis Ford. He doesn't mess around. He got right on it and found my perfect 2017 Escape-had it there the next day. Everyone at the dealership was very friendly. Nick made the buying experience easy and pleasant. Afterward, he showed me all the features of my car and we had fun doing it. He is very knowledgeable about the product he sells, unlike other salesmen I had spoken to. I liked him because he doesn't have that "irritating sales rap" that makes one want to scream. He's just a regular, likable guy who's good at what he does! More
over charge to change spark plugs Bill did not show charge per hour. It did show time in and out. Change plugs, clean air filter box and update computer. $ 550.00 total includes $ 130 Bill did not show charge per hour. It did show time in and out. Change plugs, clean air filter box and update computer. $ 550.00 total includes $ 130 for plugs. Second time I have had problems with getting work done on trucks that I have bought there. Sales staff is good and work done well but over charged. More
Run around from the start Located SUV online. Made contact with dealership/salesman. Arranged a test drive and drove an hour to get there. When I arrived, the SUV was not as re Located SUV online. Made contact with dealership/salesman. Arranged a test drive and drove an hour to get there. When I arrived, the SUV was not as represented. Thus the salesman offered up a newer and better version of same SUV, BUT I couldn't see it as it was out for service. Five days later the SUV was back. Again, I drove the hour to look at/test drive.vehicle. This time vehicle was as represented and negotiations were started. Sales Manager would not budge on his price and gave "little" movement on trade assessment. A rough figure was agreed upon and credit application was processed. As the SUV was three years older than my current truck, I was expecting lower payments, but was offered payment higher than current. Never was a bank name, interest rate or length of loan mentioned. As the process had drug out 3 hours and wasn't done I had to leave, making arrangement to complete deal next day. That night, I contacted two lending institutions with whom I had dealt previously. Both offered better payments. The next day I contacted Salesman and was finally given interest rate and loan length. At this point, after being run around for over a week and poorly negotiated with, I walked away knowing my best interest was not being served. More