Ben Davis Chevrolet Buick - Service Center

Have used this dealership for years. Purchased several vehicles there. Had a problem with one, no one seemed to listen to what I said. One afternoon took the vehicle in for an oil change, the guy asked i vehicles there. Had a problem with one, no one seemed to listen to what I said. One afternoon took the vehicle in for an oil change, the guy asked is there anything else I can do for you today, I said tell me what the noise is. Told him to take the vehicle for a drive. He heard the noise before he got it off the lot and had the problem figured out when we got back to get the vehicle picked up. Sometimes you just have to talk to the right person. Would recommend this dealer to others. More

outstanding customer care .....you feel like one of the family ...everyone smiles and makes you feel welcome !!!! Great place to buy and the service after the sale is the best i have experienced from any family ...everyone smiles and makes you feel welcome !!!! Great place to buy and the service after the sale is the best i have experienced from any New Car Dealer !!!!! More

Always a great experience ...worth the drive from Fort Wayne to Auburn ...everyone is friendly and their pricing is reasonable ...we send all our friends there Wayne to Auburn ...everyone is friendly and their pricing is reasonable ...we send all our friends there More

Sales staff good. Quality of service very poor. Too many mistakes on service shows thay are pretty incompetent in the service area. Even the simple things that have been done for me have been handled many mistakes on service shows thay are pretty incompetent in the service area. Even the simple things that have been done for me have been handled ineptly. "Bend Over Davis" is the local descripter of their service dept. The service dept assumes the customer is uneducated and are to be taken advantage of. If more customers would actually check the work Ben Davis was supposed to do correctly they might find out they did not get the work as promised or they did it incorrectly. When questions or comments are sent to the service dept, they go unanswered. They do not care about the customer so I will no longer have my car serviced there. More