Bellingham Ford Lincoln - Service Center

My disappointment with the service relates to the lack of communication by the service writer Steve, not the technician(s) who did the actual work on my vehicle. Also displeased with the number of days (10 communication by the service writer Steve, not the technician(s) who did the actual work on my vehicle. Also displeased with the number of days (10) it took to get my car back, and the numerous excuses why it was taking so long. This car is my only transportation. (I was not offered a loaner car until day #8.) I brought my car in for service the day after I had a car wash. My car obviously spent most of the time outdoors, because when I picked it up, it was covered with dust, handprints and sticky residue from being under trees. Hardly the way to return a vehicle to a customer. Carol Richwagen More

Were very unpleasant. They were complaining about many things but mainly that they were short staffed in front of customers and just very loud about it things but mainly that they were short staffed in front of customers and just very loud about it More

After nine hours in the shop your “technician “ had not diagnosed the problem in my trucks computer. More egregious, he missed the fact that the battery was weak (identified by another vendor). This requ diagnosed the problem in my trucks computer. More egregious, he missed the fact that the battery was weak (identified by another vendor). This requires me to leave my truck for another service appointment. I am not confident in the outcome More

The Service Tech was pleasant. However I was shocked at the extent of the required repair (airbag electronics) considering low mileage. When the problem was first reported there was little effort to assist the extent of the required repair (airbag electronics) considering low mileage. When the problem was first reported there was little effort to assist until an appointment was made. More

Very satisfied with the wonderful reception when .i bring my car in for servicing. Very helpful when I stopped in to get a light bulb changed for my right rear turn signal. bring my car in for servicing. Very helpful when I stopped in to get a light bulb changed for my right rear turn signal. More

Your service department was terrific to work with. David was so good about letting us know what was going on and was so kind. Great to work with . was so good about letting us know what was going on and was so kind. Great to work with . More

Repairs done right first time. All I ask! Sorry they want at least 25 words so I am extending this simple review out as long at least 25 words so I am extending this simple review out as long More

I'm a long time customer. Your sales staff is funny and made buying my Raptor fun. (Thank you, Mike and Scott). Your sales staff is amazing. I totally trust them. They do a great job. Collision Steve is made buying my Raptor fun. (Thank you, Mike and Scott). Your sales staff is amazing. I totally trust them. They do a great job. Collision Steve is great to work with. I'll be bringing Ice Dragon in soon to take care of a little "oops". Great job everyone! More

Yesterday a simple oil change and lube became a 3 and a 1/2 hour process because tech broke a part near the oil filter. They had to get the failed part from another dealer. 1/2 hour process because tech broke a part near the oil filter. They had to get the failed part from another dealer. More

Had my vehicle there for an oil change upon leaving notice the handle of my white car was black and upon getting in the car noticed that there was black on the side of my door in the inside not very im notice the handle of my white car was black and upon getting in the car noticed that there was black on the side of my door in the inside not very impressed More