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Bellingham Ford Lincoln - Service Center

Bellingham, WA

4.1
750 Reviews

750 Reviews of Bellingham Ford Lincoln - Service Center

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September 17, 2021

Charged more money than what was quoted to me over the phone. Get it in writing or they could of text the amount! More

by VINCENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Samanatha Eisen
Sep 21, 2021 -

Bellingham Ford Lincoln responded

Vincent, My apologies for you being overcharged. My name is Gary Schuler and my direct line is (360) 392-7105. Please reach out to me at your convenience so we can make this right for you. Thank you and I am looking forward to talking with you soon.

September 17, 2021

I like the new service staff personnel a lot better then the old personnel. They are more helpful to explain to me what my problem was. More

by waynedorcas1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carrera, Samanatha Eisen
Sep 21, 2021 -

Bellingham Ford Lincoln responded

waynedorcas1. Thank you for kind words and 5 STAR Review. We are happy that you like some of the changes we are implementing here and look forward to taking even better care of you on any future visits.

September 16, 2021

Excellent servicePrompt responseAttention to Excellent service Prompt response Attention to detail Looking out for the customer Will visit again We have two Lincolns More

by greggrant
Recommend Dealer
Yes
Employees Worked With
Julian Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Bellingham Ford Lincoln responded

greggrant, Thank you very much for all of your kind comments and 5 STAR Review. We appreciate you and both of your Lincolns and look forward to seeing you again...

September 16, 2021

Very attentive service. Car was spotless inside and out after my routine oil change. Excellent service overall. More

by Shermannancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carrera, Katie Bruinsma, Charlie James-Silva, Ellie Miller, Robert Cunningham, Daniel Jefferson-Francis, Cole Miller
Sep 21, 2021 -

Bellingham Ford Lincoln responded

Shermannancy, We really appreciate your comments and want to thank you for the 5 STAR Review.

September 15, 2021

Excellent service had a mishap with their car detailing service and they comped me completely More

by raphaelgrover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Monroe, Katie Bruinsma, Samanatha Eisen, Ellie Miller, Cole Miller
Sep 16, 2021 -

Bellingham Ford Lincoln responded

raphjaelgrover, We are sorry for the mishap and appreciate your understanding. Thank you for the 5 STAR Review...

September 15, 2021

Good service. I trust they inspect truck and will find issues before they become a problem More

by Normangreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samanatha Eisen
Sep 16, 2021 -

Bellingham Ford Lincoln responded

Normangreen, Thank you for trusting us and the 5 STAR Review. We appreciate your continued patronage.

September 14, 2021

I took my car in because the sensor to open the driver’s door hasn’t been working since they fixed the door on a recall notice. It’s been that way for quite awhile. They noticed that something was connected More

by Nancellad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carrera, Katie Bruinsma
Sep 16, 2021 -

Bellingham Ford Lincoln responded

Nancellad, Thank you for the kind words and the 5 STAR Review.

September 13, 2021

Just moved to Whatcom County, am very impressed with the team at Bellingham Ford! Will use them for any service on my 2019 Ranger. More

by nlazich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cunningham
Sep 13, 2021 -

Bellingham Ford Lincoln responded

nlazich, Welcome to Whatcom County and to the Bellingham Ford Family. We appreciate your patronage and thank you for the 5 STAR Review. Welcome aboard!

September 11, 2021

Always greets me and my Dog with politeness. I like the people who work her and always trust their service people. I love the body shop with all their help with installations. More

by Abigailfrost1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Schwartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Monroe, Charlie James-Silva, Samanatha Eisen, Ellie Miller, Daniel Jefferson-Francis, Cole Miller, Tristin Dunn, Jahn-Paul Whitten, Jordan Gonzalez
Sep 13, 2021 -

Bellingham Ford Lincoln responded

Abigail, Thank you (and your canine companion) for your patronage and 5 STAR Review. We look forward to taking care of you both on your next visit in.

September 11, 2021

Communication between customer and office/service virtually non-existent. Received no return calls from messages left. Text interface useless. In person very friendly and efficient. More

by suzmsherrer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Charlie James-Silva
Sep 13, 2021 -

Bellingham Ford Lincoln responded

suzmsherrer, My apologies for the telephone nightmares you were subjected to. The last few weeks have been challenging for us and we are hoping to get all hands back on deck soon. We appreciate your patience and look forward to taking better care of you on your next visit.

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