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Bellingham Ford Lincoln - Service Center

Bellingham, WA

4.1
752 Reviews

752 Reviews of Bellingham Ford Lincoln - Service Center

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September 27, 2021

The service took a little more than twice as long as estimated, but that didn’t bother me as much as coming out to find what appeared to be a smoothie somebody had spilled on my window - definitely not More

by Jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know who I worked with
Oct 05, 2021 -

Bellingham Ford Lincoln responded

Jordan, My sincere apologies for the condition of the car (smoothie spill) and really want to apologize for the unprofessional behavior you witnessed while you were here. I would really appreciate it if you would call me on my direct line, (360) 392-7105. My name is Gary Schuler and I really want to try and make this better. Thank you...

September 27, 2021

I wasn't to happy because they didn't wipe off the old oil from the drain spout and oil went all over the side of my truck. When I used to get my oil changed there they used to wash the truck which was r More

by reneehamilton836
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Al Varga
Oct 05, 2021 -

Bellingham Ford Lincoln responded

Renee, I want to apologize for leaving oil on your truck after the oil change and it sounds like our wash bay was shut down when you were last here. Please give me a call at (360) 392-7105 so we can set up a time to have your truck washed for free. My name is Gary Schuler and i am looking forward to hearing from you.

September 27, 2021

Everyone I’ve interacted with at Bellingham Ford is to be highly commended on their professionalism & prompt courteous service More

by TimothyTyler7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Senior Mechanic Troy , David Carrera
Sep 27, 2021 -

Bellingham Ford Lincoln responded

TimothyTyler7, Very much appreciate the kind review...Thank You

September 26, 2021

Love the customer service and the clean car. Thanks for the great service and getting me in so soon.. More

by Julie Bailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samanatha Eisen
Sep 27, 2021 -

Bellingham Ford Lincoln responded

Thanks Julie, much appreciate the great review!

September 25, 2021

Ive been to this dealership two time. Thay have treated me respectfully. The did the work I needed done quickly and saved me some money. Less than at another place. Great people. More

by lrherrin50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Sep 27, 2021 -

Bellingham Ford Lincoln responded

lrherrin50, Thanks for taking the time to post a great review, we much appreciate you!

September 25, 2021

I tried to make appointment for approximately 3 weeks, phone goes to message saying leave a message and we will call you. Several messages were left and I never got a callback. I had to go there to make a More

by Tdforu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Carrera
Sep 26, 2021 -

Tdforu responded

there used to be a service manager there, his name was Mike. Mike was always great to work with and all phone calls got answered. his customer service was exceptional. with my time spent at Bellingham Ford, it seems that the service staff is all over the place, with no leadership. At this point I think that I will go out of my way and take my truck to the Skagit Ford location for future work. I would still like to get the DEF and wiper fluids toped off, as I did pay for, The Works that includes all fluids toped off.

Oct 06, 2021 -

Bellingham Ford Lincoln responded

I apologize for the poor service you received on your last visit. My name is Gary Schuler and I would really appreciate it if you would give me a call on my direct line, (360) 972-7105 so I can try to make up for it. Thank you.

September 22, 2021

Steven Miller in the body shop was personable, with great accurate information, and managed my recent visit so I felt comfortable and informed every step of the way. More

by tim@iocreative.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Bellingham Ford Lincoln responded

Tim, Thanks for the great review and the business, much appreciated!!

September 19, 2021

The work was done efficiently and the staff made it an excellent experience. I would recommend this dealership. More

by Thorgon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carrera, Katie Bruinsma
Sep 21, 2021 -

Bellingham Ford Lincoln responded

Thorgon, Thank you for taking the time to send it and thank you for the 5 STAR Review. It is very much appreciated.

September 18, 2021

They were very quick getting the repair done and getting me on my way ou the door. More

by CKWHITE45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carrera
Sep 21, 2021 -

Bellingham Ford Lincoln responded

CKWHITE45, Thank you for taking the time to send along a review and thank you for your patronage. We appreciate both!

September 18, 2021

Very professional and great quality of work, recommend them to my friends and family any day More

by runanyday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Bellingham Ford Lincoln responded

runanyday, Thank you for the kind words and thank you for the 5 STAR Review. We appreciate the recommendations and really appreciate you and your patronage.

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