Bellingham Ford Lincoln - Service Center

No concerns regarding the mechanical work done. I am disappointed in the distant, cold, indifferent attitude of all the service crew members. There was one exception: Silva demonstrated concern and inte disappointed in the distant, cold, indifferent attitude of all the service crew members. There was one exception: Silva demonstrated concern and interest. Additionally, three times I was advised of a call back regarding the status, disposition, time frame, update...never happened, not once til 'hey your truck is ready'. More

I brought my car in for a recall issue and when I was called and told that the issue wasn't recall related, was NOT told that there would be a charge for the diagnosis. In the future, I would suggest tha called and told that the issue wasn't recall related, was NOT told that there would be a charge for the diagnosis. In the future, I would suggest that in cases such as this, the service person relay that information to the customer. I had also set up shuttle service to pick me up from work, and it somehow slipped through the cracks, and I ended up having to get a ride after waiting a half an hour. More

Service was good. The people very attentive. Just difficult parking. No ones fault. The location makes it hard to expense the service area. difficult parking. No ones fault. The location makes it hard to expense the service area. More

An oil change / service. Prompt, friendly. Shuttle was great. Finished an hour ahead of estimate. Good job all the way around. great. Finished an hour ahead of estimate. Good job all the way around. More

This is the second new vehicle we have purchased from the dealership, and both purchases were satisfying. In particular, the financial process by Mike Diehl was excellent .... Thanks to Mark and Jack and M dealership, and both purchases were satisfying. In particular, the financial process by Mike Diehl was excellent .... Thanks to Mark and Jack and Mike for making it happen. More

Good service and a short wait period! Would recommend to anyone who is in need of repair work. anyone who is in need of repair work. More

Polite customer service every time. Charges for service seem reasonable and accurately estimated. Friendly safe shuttle driver. seem reasonable and accurately estimated. Friendly safe shuttle driver. More

Service staff was attentive to the issue I was having with my vehicle and was able to fix the problem. with my vehicle and was able to fix the problem. More

Sam is great, great comunication, cheap oil change and for repair they gets it right the first time for repair they gets it right the first time More

Service work on my Ford F-150 seems excellent, however the check in process was chaotic. When I checked in, I signed a cost estimate of $800 plus tax but when I picked up my vehicle, my bill was $1000 pl the check in process was chaotic. When I checked in, I signed a cost estimate of $800 plus tax but when I picked up my vehicle, my bill was $1000 plus and the bill stated that I had agreed to an estimate of $1100 plus tax. This discrepancy was not brought to my attention at the dealership or explained. I will be more attentive to the billing details at my next service. More