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Bellingham Ford Lincoln - Service Center
Bellingham, WA
770 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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770 Reviews of Bellingham Ford Lincoln - Service Center
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January 19, 2022
Jay was exceptional with his service and help. However there system and techs tried to charge 4 hours of labor for an hour and a half job which was down right wrong. I will be returning for service strict there system and techs tried to charge 4 hours of labor for an hour and a half job which was down right wrong. I will be returning for service strictly because of Jay's help and customer service. More
by BMORGAN206
Verified CustomerEmployees Worked With
Jay
January 17, 2022
Would have given 1 Star, but they did keep our vehicle inside overnight, when the 2 hour oil change appointment turned into 2 days. After waiting 2 days for the first oil change on our new Ford, only 1 e inside overnight, when the 2 hour oil change appointment turned into 2 days. After waiting 2 days for the first oil change on our new Ford, only 1 employee was wearing a mask when we picked up the vehicle. Service said the 2-day delay was caused by too many employees being sick with COVID-19. I wonder why? More
by RALPHJ
Employees Worked With
Daniel Jefferson-Francis
January 17, 2022
If there were a zero star or negative star option, I would have chosen that. Had my car for over 6 days for a so-called recall, at the 7 days mark I was informed it was an out of pocket expense equaling would have chosen that. Had my car for over 6 days for a so-called recall, at the 7 days mark I was informed it was an out of pocket expense equaling $2500.00. There was no offer of a loaner vehicle and after multiple attempts at getting any sort of information had failed, I was less than impressed to say the least. I asked them to prepare my car and took my business down south. Service department is mismanaged and I will not be back. More
by Yorkstal
Employees Worked With
January 16, 2022
Poor service. We made an appointment based on an estimate they gave from diagnostic appointment and they didn’t schedule the appointment to fix the problem for the correct amount of time. So we had to cancel they gave from diagnostic appointment and they didn’t schedule the appointment to fix the problem for the correct amount of time. So we had to cancel the appointment and unfortunately couldn’t reschedule because we were moving. We booked the appointment a month out. More
by rubrducky05
Employees Worked With
unknown
January 14, 2022
The work on my F250 Super Duty was done on time and in a professional manner. I am pleased with the service I received at Bellingham Ford. professional manner. I am pleased with the service I received at Bellingham Ford. More
by DOLLMAR
January 09, 2022
I had the worst service ever. The dealer cant keep anyone on staff long enough to get the job done. I will never bring my car back to them or even buy another car from them. on staff long enough to get the job done. I will never bring my car back to them or even buy another car from them. More
by peterozen
Employees Worked With
Sam, Samantha Monroe
January 07, 2022
My truck was towed to shop on a Wednesday. I called several times, spoke to the service manager asking for updates. Never received a single call back. Then after 6 days in the shop and assurances it wa several times, spoke to the service manager asking for updates. Never received a single call back. Then after 6 days in the shop and assurances it was worked on and done, I had to call again to check the status. It was at that time I was informed Bellingham Ford had my truck in the body shop because they plowed into it while plowing their parking lot. Currently I am being asked to provide feedback before anyone from the facility has even called me as requested to inform me whether the damage they caused has been repaired. I guess I’ll call them again to check the status. If I wasn’t forced to take this truck to the dealer, I certainly would avoid this business. More
by Alex
Employees Worked With
Wes, Charlie James-Silva
