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Bellingham Ford Lincoln - Service Center

Bellingham, WA

4.1
750 Reviews

750 Reviews of Bellingham Ford Lincoln - Service Center

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May 10, 2023

No one called to tell me that my car was ready. After one day I send Charlie (service manager) a text, but got no reply. At the end of the second day I called only to find out out that it had bee More

by wtpoolejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charlie James-Silva
May 11, 2023 -

Bellingham Ford Lincoln responded

Thanks for tasking the time to post your review, we apologize for the poor communication and will be better for your comments!

May 07, 2023

Overall had a pretty good customer service experience, Charlie was top notch with communication throughout the whole process. I was told that someone would get back to me about a recall regarding the wind More

by Danny P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie James-Silva
May 08, 2023 -

Bellingham Ford Lincoln responded

Thanks for the great review, we very much appreciate you taking the time!

May 04, 2023

The people are friendly and helpful. Had to wait a long time for parts but they were sympathetic to me. More

by Hawktim
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie James-Silva
May 05, 2023 -

Bellingham Ford Lincoln responded

Many thanks for the great review, much appreciated!!

April 30, 2023

Truck has weird chemical smell on startup now. Truck has oil spilled on underbody components. Truck was returned with 2 of the bolts holding the skid plate on barely engaged. More

by CARSROCK1@YAHOO.COM
Recommend Dealer
No
April 29, 2023

Unprofessional staff. Poor communication. Technicians lack knowledge. Took 4 months to work on my vehicle. More

by Tricia Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike, David, Sarah(technician), Sabrina, Charlie James-Silva
April 29, 2023

good service, on time very efficient and courteous communicated well Charlie is a good service representative More

by pbeck
Recommend Dealer
Yes
Employees Worked With
Charlie
May 02, 2023 -

Bellingham Ford Lincoln responded

Many thanks for taking the time to post such a great review, we appreciate you!

April 29, 2023

Service Manager, David was very accommodating with my schedule. Charlie was also very helpful when I went in the next day with a question. More

by masseyrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie James-Silva
May 02, 2023 -

Bellingham Ford Lincoln responded

Many thanks for taking the time to post such a great review, we appreciate you!

April 25, 2023

Easy scheduling and very communicative with the customer. Best interaction I have had at a dealership ever. More

by fireaxe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed service advisor
Apr 25, 2023 -

Bellingham Ford Lincoln responded

Many thanks for taking the time to post such a great review!!!

April 22, 2023

Car not ready when promised. Cost higher than promised. Nothing more to say. That is all. More

by dakini1@comcast.net
Recommend Dealer
No
Apr 24, 2023 -

Bellingham Ford Lincoln responded

Sorry we were late with your vehicle, we appreciate you taking the time to post about your experience!

April 21, 2023

Great service, very friendly and professional. I've only been to the library service department and they are great. More

by Johnlsmith3693
Recommend Dealer
Yes
Employees Worked With
Sabrinah?
Apr 24, 2023 -

Bellingham Ford Lincoln responded

Thanks for the great review, we very much appreciate you taking the time!

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