Back

Bellingham Ford Lincoln - Service Center

Bellingham, WA

4.2
763 Reviews

763 Reviews of Bellingham Ford Lincoln - Service Center

Sort by
June 06, 2023

Scheduling an appointment was super easy online I chose a 7:30 appointment- the building was closed when I arrived but shortly after there was an employee there (seemed like a manager). He checked me in an More

by AubreyJCarhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am not sure who helped me as I arrived before the employees
Jun 12, 2023 -

Bellingham Ford Lincoln responded

Many thanks for the great review!

June 06, 2023

I trust whole heartedly the Mechanic that worked on my truck. He was the best mechanic for what needed to be accomplished, which gave me a better truck performance than a new truck. More

by rlbarnett48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jun 12, 2023 -

Bellingham Ford Lincoln responded

Many thanks for the great review!

Jun 13, 2023 -

rlbarnett48 responded

The pleasure was all mine. Thank you with my whole heart. Ron Barnett

May 25, 2023

Just another lying car dealership. .. no written estimate. No chance to verify the work done or the cost of it. Very sad. 100 percent service disabled American vet. Was ridiculed More

by tracy26
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Carrera
Jul 14, 2023 -

Bellingham Ford Lincoln responded

tracy26, This Dealership respects all of our customers regardless! I would like to have the opportunity to review what happened and rectify what went wrong, please call me directly to discuss 360-392-7002. I thank you for your Service and look forward to talking. Respectfully Julian Greening GM

May 23, 2023

Our appointment was for an oil change. The first time we drove the car the next day; the skid plate ripped off the car on the freeway because the mechanic didn't replace it properly by t More

by baileysr_l
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
A woman I don't remember her name.
May 22, 2023

service department told them i wanted the work service went to pay bill wa108.oo dollars the lady sad i should have told her the the service person should have put on the order i had to get mad before th More

by carliswise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
tyler howard
May 19, 2023

Very attentive, was expeditious, and took care to provide a high level of service. The waiting room had good quality coffee As well. More

by bottomline10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jun 12, 2023 -

Bellingham Ford Lincoln responded

Many thanks for the great review!

May 18, 2023

Jason went above and beyond to assist with the service/repair of my vehicle. Very positive, communicative and accommodating. More

by danymgregory
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Turrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Bellingham Ford Lincoln responded

Thanks for posting such a great review!!

May 18, 2023

It was fine. I didn't have much interaction with anyone working there. In the past, people have explained things to me more thoroughly More

by COACHKICKNER2@YAHOO.COM
Recommend Dealer
Yes
May 17, 2023

I arranged multiple weeks in advanced to have all the work done in one day. I was assured it would be. Three days later I had to call to see if it was even done. The old Diehl Ford would have at least wa More

by Oden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lori Schwartz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jahn-Paul Whitten
May 17, 2023 -

Oden responded

With that much notice all parts should have been on hand. 1.4 hrs worked on the car and 3 days wait time with no communication. I did decline an oil change and radiator flush. Maybe they were counting on that for some sort of revenue. I must tell it was all recall work to be done at no charge which they did do. Years ago good service would have at least been a free car wash. To much over head I guess.

May 17, 2023 -

Bellingham Ford Lincoln responded

I am very sorry to hear that your vehicle was in our shop for a prolonged period of time without sufficient communication. The decision not to wash vehicles was not based on overhead but rather environmental restrictions due to our proximity to Whatcom Creek. Hopefully you were offered a coupon for a free car wash to a local business. If you have any questions please feel free to call me directly at 360-392-7105. My name is Jason Turrell and I am the service manager. Thank you for your time.

May 17, 2023 -

Oden responded

I completely understand about the creek being so close. If I could suggest that if your offering a text communication service that it be two way. I’m not sure if it is or not but very frustrating to not hear back from multiple. I hope your receiving this as just a critique.

May 17, 2023 -

Bellingham Ford Lincoln responded

That is a valid and well received constructive criticism. Thank you for bringing that to my attention.

May 13, 2023

Already did No Get some car washers No No No No No no no no no no no no no now More

by masseyd4949@gmail.com
Recommend Dealer
No
...
21
...