Bellingham Ford Lincoln

Service took 1:45 minutes. I was told 60 to 90 minutes max. No updates from service rep till I asked. If you are backed up tell me two hours so I can plan. I was told 60 to 90 minutes max. No updates from service rep till I asked. If you are backed up tell me two hours so I can plan. More

We have purchased a LOT of vehicles over the past 40 years, and our experience at Bellingham Ford in January 2022 was absolutely the #1 BEST Car Buying Experience we have ever had. While we went in thi years, and our experience at Bellingham Ford in January 2022 was absolutely the #1 BEST Car Buying Experience we have ever had. While we went in thinking we knew exactly what we wanted ... Marty and Jake heard our needs and suggested a different (more expensive) vehicle. They did not pressure us at all, but asked us the right questions which really helped us to look at our long term needs. We could not be more excited about the car that they sold us. It wasn't even on the lot yet; it was in line for detailing. But, they realized that it was the best fit for our needs. Thank You, Marty and Jake for taking care of us!!! More

Sales rep Michelle was da bomb helpful friendly knowledgeable stayed within the budget she was given. knowledgeable stayed within the budget she was given. More

Easy to schedule an appointment to get the recall done on our vehicle. Courtesy on phone and in person. The service department was out two people due to illness but was able to get our vehicle in and out our vehicle. Courtesy on phone and in person. The service department was out two people due to illness but was able to get our vehicle in and out in a timely manner. More

Friendly, helpful staff. They knew the repair process and potential challenges. I was pleased with them keeping me informed during the multi-day repair process. They knew the repair process and potential challenges. I was pleased with them keeping me informed during the multi-day repair process. More

The purchase of 2020 f350 was very good experience at Bellingham ford . Fantastic people , very fair price for the vehicle and for my trade ! Definitely low pressure like days past . Will be sending frie Bellingham ford . Fantastic people , very fair price for the vehicle and for my trade ! Definitely low pressure like days past . Will be sending friends to purchase cars . Thanks again to the whole team !! More

I find that all the people who participated in our buying a new car from Bellingham Ford were friendly, quick and honest! a new car from Bellingham Ford were friendly, quick and honest! More

I appreciate the service staff working the best they can while dealing with Ford restrictions while dealing with Ford restrictions More

The vehicle's alignment was made worse than before being "serviced." Before "serving" travel was straight, but the wheel was slightly off center. And now, it actually drives toward the ditch on it's own "serviced." Before "serving" travel was straight, but the wheel was slightly off center. And now, it actually drives toward the ditch on it's own and centering the wheel has the the car veering into the oncoming lane. I would have been better off doing nothing. More

this is by far the worst customer service I have ever had. service date was scheduled several months prior to avoid this very situation. Gave ample time for Ford to have all service parts ordered and r had. service date was scheduled several months prior to avoid this very situation. Gave ample time for Ford to have all service parts ordered and ready for the 75 thousand mile service completed plus a new Key ordered and a new Serpentine belt ready to be installed . At time of initial day and time was set up so that since is my only transportation I would have to wait until the service was completed that day. On that date of service Ford offered me a courteous service ride home. It was not until 5:00, after I called Ford that I found out they had not started this service very late in the day and the service was not completed and they did not have all the parts. I was very upset with there lack of professionalism and lack of service. It was not until the next morning I had to make the calls to Ford dealership to tell I needed my truck because I had numerous Medical appointments on this service date,. Long story made short is that finally sent out the courteous service van to get a ride back to Bellingham so that I could pick up my truck in Bellingham, After I made all the calls the next day. Very, very poor service. I really do not think the service desks and the parts people communicate much and neither of the service desks communicate back and forth! As for the people I worked with and to rate them, I talked with so many of them, I do not remember who I talked to. More