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Bellingham Ford Lincoln
Bellingham, WA
1,287 Reviews
Bellingham Ford, WA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,287 reviews
August 06, 2017
Awesome Dealership!! I came in for a used truck after searching for months. Since this was my first time buying a vehicle,I was a little nervous. Jennifer was excellent th I came in for a used truck after searching for months. Since this was my first time buying a vehicle,I was a little nervous. Jennifer was excellent the whole experience, she was helpful and answered all my questions without having to ask others. Jennifer took the time to calm my nerves and assure me there is NO Pressure at this dealership. The dealership is very clean, bright and inviting. The waiting area was also clean an had coffee, snacks, water, TV and even free bagels to eat. The dealership is located in Bellingham and because of that the area around the dealership is great, not busy and has very limited traffic. This is my new favorite dealer. I will bring my truck here for all its service. Overall experience was amazing and I recommend this place to anybody that wants to take their vehicle to a great dealership without all the hassle and worry that normal dealerships have. More
by frankfrank
January 25, 2017
Unethical Business Practices I wanted to place a special order for a new car. I mostly dealt with Scott Kerbein throughout the whole process. When it was time to place the order, I wanted to place a special order for a new car. I mostly dealt with Scott Kerbein throughout the whole process. When it was time to place the order, I was told a $2,500 deposit would be needed to hold the car. The way it was explained to me was this payment was simply meant to hold the car in my name until it came in, guaranteeing they wouldn't sell it to someone else. Before giving me my credit card number over the phone, I asked if this deposit would be fully-refundable at any time before the car was delivered and was told "Yes, that shouldn't be an issue". Because of this, I felt comfortable giving up $2,500 without much to show for it. Months went by and I decided I had to back out due to other financial responsibilities I had taken on. I never thought twice about it being a problem to get my money back as I clearly remember Scott assuring me it wouldn't be an issue. When I called them back up, I couldn't get a hold of Scott so I was put in contact with his manager, Mike Diehl. He informed me that any kind of deposit I made at the that time was non-refundable and if I was told otherwise, it was not accurate. After speaking directly with Scott the day after, he admitted to only committing to looking into if the deposit was refundable when I originally placed the order over the phone. He refused my request to refund the deposit. There's no way I would ask if a deposit was refundable, not get a clear answer, and proceed to give my money anyways. It's absolutely ridiculous to assure a customer one thing and then later deny it. Yes, I know I never got the refundability of my deposit in writing, but the confidence in which Scott told me it wouldn't be an issue led me to believe this type of situation has occurred before and returning my deposit wouldn't be a problem. More
by cameronr
December 14, 2016
Great Experience Very helpful in finding the car that suited our needs. When it came time to talk money Jack was very straight forward and transparent about cost and a Very helpful in finding the car that suited our needs. When it came time to talk money Jack was very straight forward and transparent about cost and all associated fees. Wasn't pushy on rushing us or all the add ons (read: rip-offs) that most dealers try to sell. More
by cuppr
Employees Worked With
November 21, 2016
Excellent service and knowledgeable sales team Our sales person, Jack, was extremely knowledgeable, friendly, and helpful. He did not try to pressure us into a decision, spent all the time we need Our sales person, Jack, was extremely knowledgeable, friendly, and helpful. He did not try to pressure us into a decision, spent all the time we needed explaining everything and even took the time after we purchased our new car to sit in with us to explain how everything work. The entire team we dealt with at Diehl were friendly making our car buying experience enjoyable. I would highly recommend Diehl. More
by Tonye
Employees Worked With
October 31, 2016
Jack Barton earned our review. This review is a shout-out to Jack Barton, the sales person that we encountered in our search for a used truck. Jack was friendly, patient and helpfu This review is a shout-out to Jack Barton, the sales person that we encountered in our search for a used truck. Jack was friendly, patient and helpful in a way we have seldom experienced when trying to buy a car. More
by BenZero
Employees Worked With
October 31, 2016
Amazibg After having a not so great experience at another dealership Jack and Emil made my car buying experience amazing. I am very happy with my purchase and After having a not so great experience at another dealership Jack and Emil made my car buying experience amazing. I am very happy with my purchase and with everything else I experienced there. More
by Kaleeann12
July 12, 2016
Superb Customer Service Diehl Ford is the Best Place to get a vehicle. They are very knowledgeable and helpful! We highly recommend Chris Bonesteele! A+ Service A+ Sales Diehl Ford is the Best Place to get a vehicle. They are very knowledgeable and helpful! We highly recommend Chris Bonesteele! A+ Service A+ Sales More
by Terrisk8r
Employees Worked With
Chris Bonesteele
June 26, 2016
Great Customer Service for First SUV After years of using my family’s cars, I finally purchased my first Ford Escape. I spoke to Ramiro Baldovinos, Sales Consultant, over the phone to ma After years of using my family’s cars, I finally purchased my first Ford Escape. I spoke to Ramiro Baldovinos, Sales Consultant, over the phone to make sure that the used Ford Escape was still in stock before driving 1 hour and 20 minutes to Bellingham. Ramiro confirmed and mentioned that he would add gas just in case the Escape was purchased. Ramiro was patient while we asked our questions and took the Escape for a test drive. Randy Larsen, Sales Manager, provided helpful information concerning the previous owner of the Escape. Mitch Valich, Service Consultant, was also patient with answering all of our questions. While waiting for the Escape paperwork, Duane Elsbee, Parts Supply Consultant, was helpful in researching the cargo cover. Since it wasn’t in stock, we were able to have the part number to order for pickup at our local Ford Dealer. Mike Diehl, Owner, sealed the deal and made the SUV buying process very pleasant. He came across sincere and caring about my Escape purchase. After owning my SUV for almost a month, I am happy with my Escape. More
by EscapeGal
Employees Worked With
Other Employees :
Duane Elsbee, Randy Larsen, Ramiro Baldovinos, Mitch Valich
April 23, 2016
Just what I wanted! Salesman was helpful, knowledgeable, and accommodating of my schedule; not pushy. Lot had the vehicles I was looking for. Great value. Purchased a sli Salesman was helpful, knowledgeable, and accommodating of my schedule; not pushy. Lot had the vehicles I was looking for. Great value. Purchased a slightly used (7,500 miles) vehicle. Still had the new car smell (and look!). Processing of paperwork was efficient and professional. More
by pjnscar
January 26, 2016
2015 Ford F150 (Babe) I contacted Diehl Ford 1/18/16 and we drove away with our new 2015 F150 on Saturday 1/23/16. Jack Barton and Mike Diehl made it an effortless process I contacted Diehl Ford 1/18/16 and we drove away with our new 2015 F150 on Saturday 1/23/16. Jack Barton and Mike Diehl made it an effortless process. We had never considered a truck until we purchased a new Airstream 12/30/15. We thought our Jeep Grand Cherokee was a suitable tow vehicle and then realized we wanted a larger tow vehicle. Diehl Ford helped us find the truck that fits our towing needs and our need for a a vehicle to drive on a daily basis. I named our blue Ford F-150 XLT Babe after Paul Bunyan's blue ox. More
by BlueBabe
