Belle Glade Chevrolet Cadillac Buick

New Car We needed a new car. We had a Honda Accord. On 4/18/14 I went on True Car.com and filled in all the information. I received three quotes and two phone We needed a new car. We had a Honda Accord. On 4/18/14 I went on True Car.com and filled in all the information. I received three quotes and two phone calls from dealers. One turned me off right away do to the pushiness. Chris from Plattners Belle Glade called and was not pushy. He asked all the right questions and offered help instead of insisting on things happening. We discussed a 2014 ATS. We also discussed a 2013 ATS that was left over. That price was really good as far as our budget. With that we drove the 50 miles and met Chris and Vincent. We were not aware that there was a Cadillac dealer in Belle Glade. We looked at the 2014 and didn't like the car. We were then shown a 2013 CTS and that was it. We discussed the price and it was a deal. Please know that the price for the 2014 that stated the process was lower than the other dealers and worth the 50 mile trip. After the deal was done and the car was presented they the dealer showed us some stains on the paint they had found during the clean up. We were told to bring the car back on Monday and they would make it right. Over the weekend I inspected the car and found some other problems. When we took the car back were given a very nice Impala to drive while the Cadillac was worked on. We were updated during the week while the car was at the dealer. We were called on 4/28/14 and told of a small problem that may delay the return of the car. It was a problem with the pin stipe. While driving back to the dealer I was called and told that if for any reason we didn't like the car upon our arrival we could pick out another car that would please us. Upon arriving our car was sitting in the front looking good. At that point were presented with two different 2014 CTS's and were supplied VERY good pricing for both. In the end we were happy with 2013 CTS so we decides to keep that car. We were told that the pin stripe would be replaced. We plan on returning to the dealer within the next year to buy a new pick up truck. We are glad we made the 50 mile drive and we will return. More

The employees with whom I worked with were not only respectful but offered great customer service. They were extrememly patient and did not follow suit with the average car salesman routine and banter respectful but offered great customer service. They were extrememly patient and did not follow suit with the average car salesman routine and banter. All in all, The Plattner's Belle Glade team went above and beyond and made purchasing a vehicle a great experience. More

What a great Experience, they leased me a Brand New CTS for less than the Nationally advertised price. Al knew all the answers to my questions and made my visit a great one. The drive was a bit longer than for less than the Nationally advertised price. Al knew all the answers to my questions and made my visit a great one. The drive was a bit longer than I wanted but What a Deal! More

We scheduled an appointment by phone explicitly to test drive a new 2014 Corvette that was available with Ray. When we arrived, Ray, and the dealership's manager, Chris, said they would not allow a test d drive a new 2014 Corvette that was available with Ray. When we arrived, Ray, and the dealership's manager, Chris, said they would not allow a test drive. Once in the store, Ray said the only way we could drive the car was to buy it. Ray did not honor what he promised on the phone. We wasted our time driving over two hours visiting this dealer. After this experience, we wouldn't consider doing business with them. More

Poor Poor management........first off the vehicles on Poor Poor management........first off the vehicles on their website do not match the actually inventory second there is no way to get the low prices Poor Poor management........first off the vehicles on their website do not match the actually inventory second there is no way to get the low prices they offer on the Internet they just put them up there to get you in the door which is just plain annoying when you don't live close. Next when you arrive at the dealership cars on the lot are dirty and the pin-striping on all the vehicles we looked at were pealing off, and to match the awful presentation of cars, is there run down sales center that kind of gave you the creeps when walking into. But we dove in further, I walked in already being financed but that wasn't good enough, they said they could beat what I was being already offered, little did I know my curiosity would hurt me because I said sure you can try to beat the numbers I already got approved for. I made it clear to them I did not want my credit pulled several times, the sales manager assured me he would run it twice. The sleaze xxxxx shopped my credit until they couldn't find anything to beat what I already had leaving my credit being pulled way more then I agreed to and now hurting my credit in the long run. Needless to say the sleaziest most dishonest people work at this dealership, no need to drive way out here to see dirty cars and dishonest people. More

I called to inquire about purchasing a car because they had a 'special' internet deal on one of their cars. After a lengthy conversation with a salesperson, I found out that they would not be able to sell had a 'special' internet deal on one of their cars. After a lengthy conversation with a salesperson, I found out that they would not be able to sell me the car for the advertised price because there was a slim likelihood that I would qualify for all of the rebates. They also refused to honor the additional $750 discount for USAA members. He told me that he would not be able to honor this internet price, as this was a way to get people into the dealership and that basically no one would be capable of qualifying for all of the discounts that would be required to get the price down to the listed price. I also found out that they add $599 for dealer fee and $399 for some vehicle preservation warranty that included things such as lifetime pinstripes and lifetime nitrogen in the tires. I told the salesman that I did not want this additional warranty and was told that it was required of all cars, even used cars. I talked with the salesman further (who was very nice BTW), and he informed me that he did not agree with the policies of the dealership, nor did his boss, nor the GM, BUT that these policies of false advertising and additional fees were that of the owner. He also informed me that quite often it causes a lot of aggravation and hardship with customers because they (like me) feel that they have been duped. The salesperson invited me to come to the dealership and sit down with him so that we could negotiate a firm price for this vehicle (which he also said he would do over the phone). I then informed him that I would rather pay $500 more for a car from a dealership that was honest and up front about pricing than to hide fees and be dishonest about their advertising and that I refuse to give a dime of profit to this owner that runs his business like this. Do yourself a favor, don't waste your time even calling this dealership. More

I traded my truck in for a newer one and its been over 30 days now but they still havent sent the pay off to my old finance company yet. I'm getting calls every day from my finance company and when they call days now but they still havent sent the pay off to my old finance company yet. I'm getting calls every day from my finance company and when they call the dealership, they were told that my down payment was incomplete for the vehicle. Thats funny, seems like they wouldve been calling me about that had it been true! Plattners tells me that they sent the check out last week but now I called today and they are "looking into it". This dealer is awful and will not take responsibility for any wrong doings on their part. Instead they lie to me, my finance company and I'm assuming anyone else just to make a buck! I absolutely will not go back here or recommend it to anyone!!! More

On 03/28/2012, I entered into an agreement ( or claim ) to purchase a Black 2006 Mercedes SL500 vin#WDBSK75F109996, from Plattners Belle Glade Chev. Cad. Upon giving my verbal agreement to purchase the abo to purchase a Black 2006 Mercedes SL500 vin#WDBSK75F109996, from Plattners Belle Glade Chev. Cad. Upon giving my verbal agreement to purchase the above said car, I instructed the sales person Derek Bishop to fed ex me the paperwork from his dealership in Belle Glade, Fla. to my residence in Atlanta, GA. Based on my discussion with Derek, the FedEx package was sent on Thursday, March 29, 2012. I received the package in Atlanta on Monday, April 3, 2012. Upon receiving the package, I immediately reviewed and signed the Retail Agreement, the Motor Vehicle Title Reassignment Supplement, Application for Certificate of Title Without Registration, Separate Odometer Disclosure Statement and Acknowledgement, Power of Attorney for a Motor Vehicle, Mobile Home or Vessel, Vehicle Air Pollution Control Statement, Florida Insurance Affidavit, Retail Buyers Order, Warranty Disclaimer, Addendum to Installment Contract/Lease contract for Bailment of Vehicle, Arbitration Clause, Privacy Policy and Contact consent and Retail Installment Sales Contract. I then sent all documents back to Plattner’s Belle Glade Chev. Cad. with a partial down payment of $2,800.00, in the form of a cashier’s check on Tuesday, April 4, 2012. I also included a note that I would pay the remaining $6,700.00 on April 16th, to make up a total down payment of $9,500.00. The finance company approved me for a loan of $31,998.00 on March 28th. The package was signed for and received on Wed. April 5, 2012, by Plattner’s Belle Glade Chev. Cad. At approximately 3:29pm Friday, April 6, 2012, I received a call from my sales person Derek Bishop informing me that the car had been sold to a gentleman from New York, who paid all cash, full price for the vehicle. I questioned why the car was sold, when we had agreed to a price of $31,998.00 and he had both my partial down payment and signed paperwork confirming the sale of the vehicle. Derek stated that someone else sold the car and he had no further knowledge of the sale. I immediately contacted the GM of Plattner’s Belle Glade Chev. Cad. (Jimmy Tucker) and questioned him about the sale. Jimmy stated at first he was not aware of the situation, then he later stated that he was aware of my deal and he was aware of the other deal where the car was sold. He offered to resale the car to me, if I would come up to the price the other person offered. I refused the deal and informed him I needed an investigation and to call me back. More

BEWARE OF LIES! DONT BELIEVE ANY "DEALS" THEY SAY THEY GOT FOR YOU UNLESS THEY GIVE IT TO YOU IN WRITING. WHAT A GREAT DISSAPOINTMENT! AFTER BEING TOLD TO COME TO THE DEALERSHIP ON A DONE DEAL TH SAY THEY GOT FOR YOU UNLESS THEY GIVE IT TO YOU IN WRITING. WHAT A GREAT DISSAPOINTMENT! AFTER BEING TOLD TO COME TO THE DEALERSHIP ON A DONE DEAL THAT THEY HAD FOR ME. AFTER I WAS VERY CLEAR ON WHAT I WANTED AND PROVIDING THE DEALER WITH ALL INFORMATION,I MADE THE FIRST TRIP ONLY TO BE TOLD TO TAKE THEIR VEHICLE HOME WITH ME BECAUSE ONE OF THE FINANCING MANAGERS HAD TO LEAVE ON AN EMERGENCY AND TO COME BACK IN THE MORNING TO SIGN ALL THE PAPERWORK. THE NEXT MORNING MY FAMILY AND I WOKE UP EARLY I MADE ARRANGEMENTS WITH MY EMPLOYER THAT I WOULD BE AT WORK ONLY FOR 1/2 A DAY BECAUSE I WAS GOING TO SIGN THE PAPERWORK IN BELLE GLADE ON A VEHICLE I THOUGHT THAT I HAD PURCHASED. WHEN I GOT TO THE DEALERSHIP, WE STARTED TO FILL OUT THE PAPERWORK WITH MY SALESMAN . ONCE WE ENTERED INTO THE THE FINANCE OFFC WITH TONY,THE ONLY "Deal" THAT WAS SHOWN TO ME WAS ABOUT $90.00 A MONTH MORE THAN I HAD BEEN TOLD ALL ALONG THAT I WAS GOING TO PAY! THE DEALER WAS TOLD AND WAS WELL AWARE OF MY ARRANGEMENTS WITH MY EMPLOYER TO COME ON THE NEXT DAY AS WELL AS MY BUDGET AND WHAT I WAS ABLE TO AFFORD. THEY SHOULD NOT HAVE LIED TO ME ABOUT A "DONE" DEAL THAT WAS NOT TRUE AND WASTED MY TIME AND $$ FOR ME TO COME OUT 2X'S TO THE DEALER. More

This dealership is a joke. If you are looking to have your credit run a million times, incomplete paperwork, have your check lost, send your truck in for service and come back with more problems, then th your credit run a million times, incomplete paperwork, have your check lost, send your truck in for service and come back with more problems, then this is the dealership you need to visit. The follow through with this company was terrible, I would never recommend any of Plattner's dealerships to anyone, good luck trying to find customer service at their stores More