Bell Wasik Buick GMC - Service Center
Caro, MI

4 Reviews of Bell Wasik Buick GMC - Service Center
Took my car in to have a tuneup put on it. It had 80,000 miles on it and they did I went to go pick it up. My engine light was on and I told him I said my engine lights on and they told me I h It had 80,000 miles on it and they did I went to go pick it up. My engine light was on and I told him I said my engine lights on and they told me I had a big mice snack in there instead of carefully removing the obstacle, blow it out and it went down my intake and now two years later it’s still on they called a problem and they told me it cost $1800 to fix wait a minute it came in with no Engine light on and I’m supposed to pay Bell for their screw up to fix my car. That’s why I don’t ever go to Bell for anything any longer. I stopped in to get a headlight bulb put in it $65. I think it was an hour plus bulb, I went to their competitor they put it in for free. Be careful. More
Had a accident from a mechanical defect after fixing the defect they personally drove my vehicle back and forth to get to work put miles on my vehicle over 3000 then body work was over spray all over in the defect they personally drove my vehicle back and forth to get to work put miles on my vehicle over 3000 then body work was over spray all over in the inside too can't they be honest More
Customer service was poor Well we're do I start ..they literally are rude.i came into get air in my tires because there was a line the boss was rude said they didn't have time Well we're do I start ..they literally are rude.i came into get air in my tires because there was a line the boss was rude said they didn't have time before they closed cuz they still had two people ahead me ... Literally the whole time I was in line I heard them do nothing but talk crap about the other employees... The boss guys rude as xxxx to his employees ..a friend of mine was in getting work done and i guess the boss spilled a employees drink he threw his stuff down he had in his hands said "goodluck" when he was the one that spilled it and decided to be rude to the new employee that was there... Like how can you ever expect people to work for you or have a positive attitude when your rude and disrespectful to your workers....don't think I'll ever go back there for service after watching him disrespect his workers and me as a customer ... More
Worse customer service by Bob ever! Highlighted no warranty Paid $125 for nothing! I hope that they treat seniors who are on a limited income better than I was treated! Now I have to go and pay a real mechanica Paid $125 for nothing! I hope that they treat seniors who are on a limited income better than I was treated! Now I have to go and pay a real mechanical department to fix my truck. Bob was more than happy, (even had a smirk on his face) to highlight on my bill that there is no warranty for the work that did. No warranty on work that they did, my truck never left their property before it didn't work. They charged me for 1.4 hours of labor. If they actually did 1.4 hours of work on my truck you would think that it I wouldn't be having problems before I left the dealership property. The only thing I got from Bob was his bosses name. He is a cowardly theif, who is more than happy to take your hard earn money but won't help or even listen to you when you have problems. Just call my boss he isn't here today, that was his words as he handed me my paid in full bill. Hope other people don't go there. Save your money. Find a true mechanic. More