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Bell Road Mitsubishi - Service Center

Phoenix, AZ

4.6
929 Reviews

929 Reviews of Bell Road Mitsubishi - Service Center

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May 21, 2025

It an amazing experience I was in and out like a breeze. AJ knew what to do More

by manhalia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Bell Road Mitsubishi responded

Thank you for sharing your experience! We’re glad AJ and the team at Bell Road Mitsubishi made your visit quick and easy. We appreciate your feedback and look forward to serving you again!

May 21, 2025

Gave them my keys. Got the service done. Paid for service. Got my keys. Left More

by EJKNIGHT42
Recommend Dealer
Yes
May 22, 2025 -

Bell Road Mitsubishi responded

Thank you for trusting Bell Road Mitsubishi with your service. We’re happy to hear the process was quick and hassle-free. We look forward to assisting you again in the future!

May 21, 2025

The place is too expensive and they nickel and dime you on every single service. More

by JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aj Nelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Bell Road Mitsubishi responded

Hi, Thank you for your feedback. We’re sorry to hear you feel that way. At Bell Road Mitsubishi, we strive to provide fair and transparent pricing for all our services. If you’d like, we’d be happy to discuss your concerns directly to see how we can improve your experience.

May 20, 2025

Always lets me know what my next major services are, but never pressures me to do them then and there More

by stone.emily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Bell Road Mitsubishi responded

Thank you, Emily! We’re glad to hear you appreciate how we keep you informed about upcoming services without any pressure. We look forward to continuing to provide you with great care at Bell Road Mitsubishi!

May 20, 2025

Great service, but AJ is the literal best agent very professional and nice he definitely deserves a raise More

by AMETHYSTMENDOZA
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aj Nelson
May 21, 2025 -

Bell Road Mitsubishi responded

Thank you, Amethyst! We’re happy to hear you received great service and agree that AJ is truly the best. We appreciate your kind words and your support of our team at Bell Road Mitsubishi!

May 19, 2025

Service advisor Rick Bakutis went above and beyond my exceptions for service - thank you, Ric !!!!!!! More

by JOHN_M_HOKKANEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Bakutis
May 20, 2025 -

Bell Road Mitsubishi responded

Thanks for sharing, John! We’re thrilled Rick Bakutis exceeded your expectations. We’ll be sure to pass along your thanks to him!

May 18, 2025

This dealership SOLD me personal info. Within 48 urs I was getting LOTS of phone calls to purchase a car warantee. They admitted it. More

by Kloskey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Corbin
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Bell Road Mitsubishi responded

Hi, We’re sorry to hear about your experience and take privacy very seriously. This is not the standard we uphold at Bell Road Mitsubishi. Please reach out to us directly so we can look into this and address your concerns. Thank you for letting us know.

May 14, 2025

Every time I bring my cars there, I am treated VERY well. The staff is always helpful and friendly! More

by Mizzmandy365
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aj Nelson
May 15, 2025 -

Bell Road Mitsubishi responded

Thank you for your continued trust! We're so glad to hear that you consistently have a positive experience and that our team is helpful and friendly each time you visit Bell Road Mitsubishi.

May 14, 2025

Very good service…I didn’t half to wait very long and AJ updated me on future services to be done… More

by dnelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
May 15, 2025 -

Bell Road Mitsubishi responded

Thank you for the great feedback! We're glad you had a quick and smooth visit, and it's great to hear AJ kept you informed about upcoming services. We appreciate you choosing Bell Road Mitsubishi!

May 13, 2025

Great service provided by experts. Pricing very competitive and provided before the work started. Fixed by brake problems and contacted me when Mitsubishi was ready to pick up. More

by ctredway2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ash Salaita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafi Moochi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beannyth Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Bell Road Mitsubishi responded

Thank you for the great feedback! We're glad our team provided expert service, transparent pricing, and timely communication throughout your visit. Happy to hear your brake issues were resolved smoothly. We appreciate you choosing Bell Road Mitsubishi!

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