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Bell Road Mitsubishi - Service Center

Phoenix, AZ

4.6
814 Reviews

814 Reviews of Bell Road Mitsubishi - Service Center

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December 04, 2024

The racist finance department CONSCIOUSLY AND DELIBERATELY reports FALSE, NOT UP TO DATE information to their lenders which cause SIGNIFICANT DELAYS in processing and closing the deal. Even the b More

by CARKEL2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The ENTIRE FINANCE DEPARTMENT
Dec 05, 2024 -

Bell Road Mitsubishi responded

Hi, Thank you for bringing this matter to our attention. We take these concerns seriously and deeply regret any frustration you experienced during your process. We would like to address this situation directly and resolve it as quickly as possible. Please contact us directly so we can investigate further and ensure a resolution.

December 04, 2024

Always a wonderful play to take my vehicle for service. I don't know how they do it but each time I come for an oil change it seems like it gets done faster and I am back in the road in no time. Great wait More

by Verusha1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Bell Road Mitsubishi responded

Hi, Thank you for sharing your experience! We're thrilled to hear that each visit to Bell Road Mitsubishi for service is quick and efficient. Our team works hard to ensure you’re back on the road in no time, and we’re glad you enjoy our waiting room and friendly staff. We look forward to serving yo u again!

December 02, 2024

thank you. ..always easy to schedule and bring my vehicle in for service here! Much appreciated! More

by rnkinaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Bell Road Mitsubishi responded

Thank you for the great feedback! We’re so glad to hear that scheduling and bringing your vehicle in for service is always easy. We truly appreciate your continued trust and look forward to seeing you again!

Dec 04, 2024 -

Bell Road Mitsubishi responded

Thank you for your kind words! We’re so glad to hear that scheduling and servicing your vehicle with us is always easy. Your support means a lot to us, and we look forward to serving you again in the future!

November 30, 2024

Everything went fine. The facility improvements were nicely done. Staff was friendly. Blah, blah, blah. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Bell Road Mitsubishi responded

Thank you, Bob! We’re glad everything went smoothly and that you noticed the facility improvements—we’re proud of them! We appreciate your sense of humor and your kind words about our friendly staff. Looking forward to seeing you again!

November 28, 2024

To be honest, I just think the dealerships are more expensive unnecessarily more expensive so it’s no one person. It’s not the department. It’s not that individual dealership just overall historically More

by ross390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna ?
Dec 02, 2024 -

Bell Road Mitsubishi responded

Thank you for your honest feedback, Ross! We’re glad to hear you’re pleased with the quality of work, customer service, and overall experience. We understand your concerns about pricing and truly appreciate your thoughtful perspective. Your satisfaction is important to us, and we’ll continue striving to provide great value while delivering top-notch service. Thanks for the kudos!

November 24, 2024

Very friendly staff, short waiting time for service, with a comfortable waiting room to relax in. More

by razielsshadow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Quinonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emanuel Manny Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Tongson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Meiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ash Salaita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafi Moochi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beannyth Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Bell Road Mitsubishi responded

Hi, Thank you for your feedback! We're glad to hear that you had a positive experience with our friendly staff and quick service. We're also pleased that you enjoyed our comfortable waiting room. We look forward to serving you again!

November 22, 2024

Great service and friendly staff with knowledge of all aspects! Perfect timing for Monday Plus complimentary car wash! Great location for business More

by CAMPBELLYPJ788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Corbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Bell Road Mitsubishi responded

Hi, Thank you for your kind words! We're so glad to hear you had a great experience with our knowledgeable staff. It's always our goal to provide timely service, and we're happy you enjoyed the complimentary car wash. We look forward to seeing you again soon!

November 21, 2024

Very kind very respectful and efficient at their job. Got me done in a decent amount of time More

by brook3longacr3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2024 -

Bell Road Mitsubishi responded

Hi, Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team. Your feedback means a lot to us, and we're glad we could get you taken care of in a timely manner. We look forward to assisting you again!

November 21, 2024

Very pleasant and very professional and friendly. They had coffee ready and the place and bathrooms were clean. More

by syowens87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2024 -

Bell Road Mitsubishi responded

Thank you for your wonderful feedback! We're so glad to hear that you had a pleasant experience and felt well taken care of. It's great to know you enjoyed the little touches like the coffee and clean facilities. We truly appreciate your kind words and look forward to serving you again!

November 21, 2024

Amazing service we always go to them for anything with my car! Thank you again! More

by Missyg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2024 -

Bell Road Mitsubishi responded

Hi, Thank you so much for your kind words! We’re thrilled to hear you’ve had such a great experience with our team. It’s an honor to be your go-to for all things car-related, and we truly appreciate your continued trust. We look forward to serving you again!

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