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Bell Road Mitsubishi - Service Center

Phoenix, AZ

4.6
936 Reviews

936 Reviews of Bell Road Mitsubishi - Service Center

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December 14, 2024

I recently visited Bell Road Mitsubishi for a service appointment, and I couldn’t be more impressed with the experience. From start to finish, the team was professional, efficient, and friendly. The serv More

by Ravius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Bell Road Mitsubishi responded

Thank you for your fantastic feedback, Ravius! We're so glad to hear that you had a professional, efficient, and friendly experience with our team at Bell Road Mitsubishi. We truly appreciate your recommendation and look forward to assisting you with all your future service needs!

December 14, 2024

I can in and they not only told me what was wrong but also showed me. I’m very happy with the service I received. I will only be getting my car worked on here from now on More

by f.harris12370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2024 -

Bell Road Mitsubishi responded

Hi, Thank you for sharing your experience! We're delighted to hear that our team provided clear and transparent service by not only explaining the issue but also showing you what was wrong. Your trust means a lot to us, and we're honored to be your go-to for vehicle care. We look forward to assisting you again at Bell Road Mitsubishi!

December 12, 2024

Great service manager, I was a hour early and got me in right away even being booked. Cashier was great. More

by james.simons.1422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Bell Road Mitsubishi responded

Thank you, James, for sharing your positive experience at Bell Road Mitsubishi! We're delighted to hear that our service manager accommodated you promptly and that our cashier provided excellent service. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again!

December 12, 2024

My vehicle gets done in a timely manner and always informed of what my vehicle needs. More

by yvonnea299929
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aj Nelson
Dec 12, 2024 -

Bell Road Mitsubishi responded

Thank you for your kind feedback! We're so glad to hear that your vehicle is serviced promptly and that our team keeps you well-informed about its needs. Your trust means a lot to us, and we look forward to continuing to take care of your vehicle!

December 11, 2024

Great service, friendly and honest. Always same experience for more than 13 years, will keep coming More

by dzrat10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Bell Road Mitsubishi responded

Thank you for your incredible loyalty over the past 13 years! We’re so glad to hear that you’ve consistently had great service and a friendly, honest experience with us. It’s always a pleasure to serve you, and we look forward to many more years of keeping you on the road!

December 10, 2024

It was easy to make an appointment. Service was quick. The representative kept me informed through the whole process. More

by Golfwidow1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Bell Road Mitsubishi responded

Thank you for sharing your experience! We're so glad to hear that scheduling was easy, service was quick, and our team kept you informed throughout. Your satisfaction means a lot to us, and we look forward to assisting you again in the future!

December 10, 2024

Professional, Customer Service Oriented. Work done one my SUV well Executed. Will always continue to bring my Montero for all Repairs & Services. ‘Thank You Mitsubishi’ More

by bdesaboya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Bell Road Mitsubishi responded

Thank you for your kind words and loyalty! We’re thrilled to hear you had a great experience and that your Montero is in good hands. We look forward to continuing to provide excellent service for all your repair and maintenance needs. See you next time!

December 04, 2024

The racist finance department CONSCIOUSLY AND DELIBERATELY reports FALSE, NOT UP TO DATE information to their lenders which cause SIGNIFICANT DELAYS in processing and closing the deal. Even the b More

by CARKEL2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The ENTIRE FINANCE DEPARTMENT
Dec 05, 2024 -

Bell Road Mitsubishi responded

Hi, Thank you for bringing this matter to our attention. We take these concerns seriously and deeply regret any frustration you experienced during your process. We would like to address this situation directly and resolve it as quickly as possible. Please contact us directly so we can investigate further and ensure a resolution.

December 04, 2024

Always a wonderful play to take my vehicle for service. I don't know how they do it but each time I come for an oil change it seems like it gets done faster and I am back in the road in no time. Great wait More

by Verusha1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Bell Road Mitsubishi responded

Hi, Thank you for sharing your experience! We're thrilled to hear that each visit to Bell Road Mitsubishi for service is quick and efficient. Our team works hard to ensure you’re back on the road in no time, and we’re glad you enjoy our waiting room and friendly staff. We look forward to serving yo u again!

December 02, 2024

thank you. ..always easy to schedule and bring my vehicle in for service here! Much appreciated! More

by rnkinaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Bell Road Mitsubishi responded

Thank you for the great feedback! We’re so glad to hear that scheduling and bringing your vehicle in for service is always easy. We truly appreciate your continued trust and look forward to seeing you again!

Dec 04, 2024 -

Bell Road Mitsubishi responded

Thank you for your kind words! We’re so glad to hear that scheduling and servicing your vehicle with us is always easy. Your support means a lot to us, and we look forward to serving you again in the future!

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