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Bell Road Mitsubishi - Service Center

Phoenix, AZ

4.6
936 Reviews
Call Service Center (602) 892-3870

936 Reviews of Bell Road Mitsubishi - Service Center

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January 01, 2025

On December 30 on a Monday I went to the Bell Rd. , Mitsubishi dealership in Phoenix, Arizona to get an oil change and they forgot to put in the lower engine splash shield cover my car is a Mitsubishi More

by Nur Omar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Bell Road Mitsubishi responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

December 31, 2024

I brought my Mitsubishi eclipse cross in because I had smelled coolant and then I got a maintenance notification. They couldn't find a problem with the coolant but they did a lube oil and filter and rotat More

by timcgabbertlt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Bell Road Mitsubishi responded

Thank you for sharing your experience, Tim. We’re glad we could assist with your vehicle’s maintenance needs and address your concerns. If you have any further questions or need additional assistance, please don’t hesitate to reach out. Safe travels!

December 29, 2024

Took care of all my needs service was done in a timely manner thank you! More

by drbrien5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Bell Road Mitsubishi responded

HI, Thank you for your feedback! We're delighted to hear our team at Bell Road Mitsubishi was able to take care of all your needs efficiently. We appreciate your support and look forward to assisting you again!

December 26, 2024

Great service people are always friendly and willing to answer all your questions. Service manager very helpful and friendly. More

by rjm49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Humpries
Report | Print
Dec 27, 2024 -

Bell Road Mitsubishi responded

Hi, Thank you for your wonderful feedback! We're glad to hear that you had a positive experience with our team at Bell Road Mitsubishi. It's great to know that our service staff, including the service manager, were able to assist you and provide helpful answers to all your questions. We truly appreciate your support and look forward to serving you again in the future!

December 25, 2024

Worst place to ever do business with. Liars, thieves and crooks!! Very very unprofessional!!! DON'T GO HERE! More

by josephs1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blake Stallworth
Report | Print
December 23, 2024

They are always quick and easy at getting an appointment set for my car and customer service friendly. More

by KENDRAKISER64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 24, 2024 -

Bell Road Mitsubishi responded

Thank you, Kendra, for your kind words! We're so glad to hear that scheduling an appointment is quick and easy for you, and that our customer service team has been friendly. We truly appreciate your feedback and look forward to serving you again at Bell Road Mitsubishi!

December 23, 2024

Proactively took care of my needs. No fluff, solid customer service, and no lip service. I will return. More

by SARAH.OLNEY
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Bell Road Mitsubishi responded

Thank you for your kind words, Sarah! We're thrilled to hear that you had such a positive experience with us. We strive to provide straightforward, quality service, and we're glad it made an impact. We look forward to welcoming you back!

December 19, 2024

Waiting area is always super clean. great and friendly customer service. Great quality of work. Thank you very much. More

by willarmstrong768
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure. He’s the manager in service. But 5 stars
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Dec 20, 2024 -

Bell Road Mitsubishi responded

Thank you, Will, for your kind words! We're happy to hear you enjoy our clean waiting area, friendly service, and the quality of our work. We truly appreciate your feedback and look forward to serving you again at Bell Road Mitsubishi!

December 15, 2024

AJ is amazing always makes my day better and providers quick service! Thank you AJ! More

by milisavtamara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emanuel Manny Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafi Moochi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Bell Road Mitsubishi responded

Thank you for sharing your experience! We're thrilled to hear AJ always makes your day better and provides quick service. Thank you for choosing Bell Road Mitsubishi!

December 14, 2024

AJ was very responsive and helpful towards my service request for my vehicle. He was able to review the issue and provide quick and successful resolution for my Outlander. More

by DANIELLESHAND
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2024 -

Bell Road Mitsubishi responded

Thank you, Danielle, for sharing your experience! We're delighted to hear that AJ provided responsive and helpful service for your Outlander. Ensuring a quick and successful resolution is always our goal, and we’re glad AJ delivered. We appreciate your feedback and look forward to assisting you again at Bell Road Mitsubishi!

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