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Bell Road Mitsubishi - Service Center

Phoenix, AZ

4.6
930 Reviews
Call Service Center (602) 892-3870

930 Reviews of Bell Road Mitsubishi - Service Center

Sort by
June 06, 2025

They try to get you to pay for them to change parts that don't be too be changed but thendon't offer the 65,000 mile tune up. All about money. More

by HRSLPR95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aj Nelson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 05, 2025

He was great! I ment to give him a 5 Fast Attentive Communication was excellent Personable Great work done More

by Mybillspb
Recommend Dealer
Yes
Employees Worked With
Rick
Report | Print
Jun 06, 2025 -

Bell Road Mitsubishi responded

Hi, thanks for your wonderful feedback! We’re glad to hear the communication was excellent and the work met your expectations. We’ll make sure to share your compliments with the team.

June 03, 2025

Dealership is honest, looks out for your welfare of your vehicle and does dynamite services of your vehicle. More

by jamesrleake02@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Quinonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2025 -

Bell Road Mitsubishi responded

Thank you, James! We truly appreciate your trust in Bell Road Mitsubishi. It means a lot to know you value our honesty and dedication to keeping your vehicle in top shape.

June 02, 2025

Always good to me! They treat me like a friend or family member Always feel comfortable and welcomed More

by mojourney
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aj Nelson
Report | Print
Jun 03, 2025 -

Bell Road Mitsubishi responded

We appreciate your wonderful feedback! It means a lot to us that you feel comfortable and valued every time you visit. Thank you for being part of our community!

May 30, 2025

They are very helpful. And are ready to help when I call. And are very knowledgeable.😁 More

by DIANABRADENCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2025 -

Bell Road Mitsubishi responded

Thank you, Diana! We're happy to hear you've had such a positive experience with our team. It's great to know you can count on us for support and answers whenever you need them. We appreciate your feedback!

May 30, 2025

Courteous staff, informative about options and process, options to get a ride or wait in, updates on progress, 10 out of 10! More

by gustavo9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2025 -

Bell Road Mitsubishi responded

Thank you for the fantastic feedback! We’re thrilled to hear our staff provided courteous service and kept you informed every step of the way. We appreciate you rating us 10 out of 10 and we look forward to serving you again at Bell Road Mitsubishi!

May 29, 2025

I love coming to this location! Always friendly and as fast as possible. Thank you! More

by dd3105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ash Salaita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafi Moochi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beannyth Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Corbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2025 -

Bell Road Mitsubishi responded

Thank you for the kind words! We're so glad to hear you love coming to Bell Road Mitsubishi. Our team works hard to provide friendly and efficient service, and we appreciate your continued support. See you next time!

May 29, 2025

Easy to work with, got me in and out pretty quickly. I appreciate the great service. More

by armybros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2025 -

Bell Road Mitsubishi responded

Thank you for the great feedback! We're glad to hear your visit was quick and smooth. We appreciate your kind words and look forward to helping you again at Bell Road Mitsubishi.

May 28, 2025

The service manager Rick is a liar I was sold a car in witch I was told was good but the whole suspension is bad and Rick will do nothing to help me get my car fixed More

by jamesjdw1984james
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aj Nelson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ash Salaita
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rafi Moochi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Beannyth Macias
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Corbin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager Rick
Report | Print
May 30, 2025 -

Bell Road Mitsubishi responded

Hi James, We're very sorry to hear about your experience and understand how frustrating this situation must be. This is not the level of service we aim to provide at Bell Road Mitsubishi. We take your concerns seriously and would appreciate the opportunity to look into this further. Please reach out to us directly so we can work toward a resolution.

May 24, 2025

They were very nice! I arrived at 1:00 pm for my appointment and I was greeted immediately by a nice friendly associate. They took the car in. She asked if I wanted a cou More

by workingwithjoanne
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aj Nelson
Report | Print
May 27, 2025 -

Bell Road Mitsubishi responded

Thank you for sharing your experience! We're so glad to hear you were warmly welcomed and that everything went smoothly from start to finish. It’s great to know the process was simple and that you were offered a courtesy car wash as well. We appreciate your kind words and look forward to seeing you again!

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