Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Bell Road Mitsubishi - Service Center

Phoenix, AZ

4.6
944 Reviews
Call Service Center (602) 892-3870

944 Reviews of Bell Road Mitsubishi - Service Center

Sort by
June 26, 2025

Bell Road Mitsubishi is the best. If you got a Mitsubishi come over here. Woooooo! More

by levin.simmons1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Bakutis
Report | Print
June 26, 2025

Bell Road Mitsubishi is the best. If you got a Mitsubishi come over here. Woooooo! More

by CandyOrAWhuppin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Bakutis
Report | Print
June 24, 2025

They always take the time to work me in and are transparent about my vehicle’s needs. More

by pnickol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2025 -

Bell Road Mitsubishi responded

Hello, thank you for sharing your experience. We’re glad our team always takes the time to fit you in and provides clear, transparent information about your vehicle’s needs.

June 24, 2025

The service was excellent. . The waiting was minimal. Very courteous employees. Appointments available the same day! More

by Romelia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2025 -

Bell Road Mitsubishi responded

Hello Romelia, thank you for your kind words. We’re glad to hear the service was excellent, the wait time minimal, and our team was courteous. We’re happy to offer same-day appointments to make your experience even better.

June 24, 2025

Have been taking my suv here for years, 158 thousand mile and the keep it running strong More

by laurie-jleh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2025 -

Bell Road Mitsubishi responded

Thank you, Laurie, for your loyalty over the years. We’re proud to help keep your SUV running strong at 158,000 miles! We appreciate you trusting us with your vehicle.

June 22, 2025

It's been good It's been like any other dealership. Helpful and they were very very quick More

by jushellesmiter38
Recommend Dealer
Yes
Report | Print
Jun 23, 2025 -

Bell Road Mitsubishi responded

Thank you for your feedback. We're glad you found our team helpful and quick with your service. We appreciate you choosing us.

June 18, 2025

I brought a 1997 Elispe in for a repair another shop could not identify. AJ listened and got a seniir mech. up front to talk with me. He thought he knew prob almost immediately. Dealership kept me info More

by Ctw48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick
Report | Print
Jun 19, 2025 -

Bell Road Mitsubishi responded

Thank you for sharing your experience! We're glad AJ and our team were able to identify the issue quickly and kept you informed throughout the repair process. It's great to hear everyone was helpful and accommodating. We appreciate you choosing Bell Road Mitsubishi!

June 18, 2025

I was very disappointed in the service that was not provided as promised in the agreement when bought the car. Brought the car down for an oil change and was supposed to have a year free oil change tir More

by BRIAN_LEE_83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abel Quinonez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2025 -

Bell Road Mitsubishi responded

Hi Brian, we're very sorry to hear about your experience and the frustration it caused. This is not the level of service we aim to provide at Bell Road Mitsubishi. We understand your concerns about the missed service promise and lack of communication, and we take this feedback seriously. If you're open to it, we'd appreciate the opportunity to speak with you directly to better understand what happened and work toward a resolution.

June 15, 2025

Perfect warranty work and installed accessories i ordered for my new outlander Fast service and maintenance work. More

by Joy-talsma
Recommend Dealer
Yes
Employees Worked With
Aj Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aj Nelson
Report | Print
Jun 15, 2025 -

Bell Road Mitsubishi responded

Thank you for the great feedback. We're glad to hear the warranty work and accessory installation on your new Outlander went smoothly. Fast service and quality maintenance are always our goal at Bell Road Mitsubishi.

June 12, 2025

Fast and efficient service. I had an apolstery issue that required replacing some fabric and the service team fix it quick and there was no charge. They made it look like new. More

by mDavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2025 -

Bell Road Mitsubishi responded

Thank you for sharing your experience! We're happy our service team quickly and efficiently handled your upholstery issue at no charge. We appreciate you choosing Bell Road Mitsubishi!

1
2
...
95