Bell Mitsubishi

I have never been more disappointed in my 70 years then after I purchased a used car from Bell Mitsubishi. I am not sure whether it is their incompetence or dishonesty that upsets me more. I would love t after I purchased a used car from Bell Mitsubishi. I am not sure whether it is their incompetence or dishonesty that upsets me more. I would love to be able to rewind this deal because of the headaches and stress it has caused to me, my son and our whole family. I have written this review a few months back and believe it or not, we still do not have the car we purchased, It is now closing in on 17 weeks and we have made 4 payments on a car we have not even seen in that time. My son and I purchased his first car, a pre-owned vehicle on January 29, 2025. On February 3 we had to have the car serviced because of a faulty speedometer. They had to order the part and that it would be read in 2 weeks. We figured no big deal, and they could install the new speedometer when we went up to get our plates and registration. We do live over an hour away, so it is not around the corner. On the way home on the 3rd the check engine light came on and we returned on February 10th and that was the last time we have seen the car. We were told the part had to be ordered and then they had to bring it to a different dealership to be repaired. The car was there until someone called me on March 11th to tell me the car needs a new engine, and it will be 6 to 8 weeks. It was 30 days that they had his car without any repairs being done, with excuse after excuse. For the first 10 or so days there were no courtesy cars available and between inconveniencing family and paying rideshare fees it was crazy. We did eventually get a loaner but that is a small part of the story. So, I call them every week from March 11 until about May 15th. Nobody knows anything about the car and when the engine is coming in blah, blah,blah. I finally get a person to help me at Hyundai corporate to investigate and she says the car has been fixed around May 30, but the Bell dealership does not pick it up until 3 day later when they tell me they have nobody to go get it. Finally, they pick it up from the Hyundai dealership who was fixing it and call to tell me the check engine light is on. They tell me they are trying to bring it back to the Hyundai dealer instead of making that a priority. If you want to feel like nobody give a crap, then use Bell Mitsubishi. I am sure my car will be with the Hyundai dealer at least another 4 to 6 weeks which will make it a total of 20 to 21 weeks. This is not a scathing as it should be because they have my car. I would really like to rewind the contract because they never fulfilled their end by selling me a usable vehicle. More

Jared was so nice & helpful with the purchase of our 2022 Jeep Compass. When I submitted the inquiry, he called right away and got the deal done. We live a few hours away from the dealership and he came in o Jeep Compass. When I submitted the inquiry, he called right away and got the deal done. We live a few hours away from the dealership and he came in on his day off just to accommodate us. Couldn’t have asked for a better experience! More

Recently purchased a 2025 Outlander. . Had the pleasure of working with Jared. He was incredibly helpful made the entire process smooth and stress free. He answered all my questions with . Had the pleasure of working with Jared. He was incredibly helpful made the entire process smooth and stress free. He answered all my questions with patience. Thanks Jared, for your professionalism and great customer service! Good luck to you! More

Jordan was truly amazing in the process of helping me buy my used Mitsubishi Outlander 24. I love it and felt comfortable throughout the entire process. Highly recommend working with her. my used Mitsubishi Outlander 24. I love it and felt comfortable throughout the entire process. Highly recommend working with her. More

Thank you Jared for all your patience. You were very helpful through the process. I Recommend everyone to check him out he treats you like family! You were very helpful through the process. I Recommend everyone to check him out he treats you like family! More

I had an amazing experience at Bell Mitsubishi. The team was professional and kind. My dealer was Herson, and he was so patient and understanding and helped me through my process from start to fini The team was professional and kind. My dealer was Herson, and he was so patient and understanding and helped me through my process from start to finish. He answered all the questions I had and got me the best deal for what I wanted. I was able to drive off the lot with my new car happy and satisfied. Thank you again. More

Jared made my dreams come true, got me in and out with my Outlander. I first owned a Galant years ago and wished I could get into another one for a very long time. Bell Mitsubishi made it possible!! very hap Outlander. I first owned a Galant years ago and wished I could get into another one for a very long time. Bell Mitsubishi made it possible!! very happy. More