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Bell Honda - Service Center

Phoenix, AZ

4.3
1,147 Reviews
Call Service Center (602) 490-8877

1,147 Reviews of Bell Honda - Service Center

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May 08, 2025

Josh was great handled everything. Got me in and out fast. He was up front with the cost and was spot on More

by M-ENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2025 -

Bell Honda responded

Thank you for the fantastic feedback! We're thrilled to hear Josh provided such efficient and transparent service. Your experience is what we strive for, and we appreciate you taking the time to share it. Looking forward to serving you again!

May 07, 2025

Appointment went smooth overall. Only complaints are 1. Rides home and back are getting more restrictive each time I go 2. Service advisor kept pushing for transmission fluid change More

by Car324
Recommend Dealer
Yes
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May 08, 2025 -

Bell Honda responded

Thank you for your feedback! We're happy to hear your appointment went smoothly overall. We apologize for the issues you experienced with the rides and the repeated recommendation for the transmission fluid change. We'll work on improving both areas to ensure a better experience next time. We appreciate you bringing this to our attention!

May 05, 2025

Went very smooth and easy. No pressure applied. Salesman was great. Finance guy was great too. Felt good with everyone. More

by daveshamblen
Recommend Dealer
Yes
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May 05, 2025 -

Bell Honda responded

Thanks, Dave! We're thrilled to hear that your experience was smooth and enjoyable. Our team works hard to create a pressure-free environment, and it’s great to know it resonated with you. We appreciate your feedback and look forward to serving you again!

May 05, 2025

Joshua Hansmeier has been very helpful in keeping my Hond CRV up to date on maintenance. I am very pleased with my maintenance service at Bell Honda. More

by RGBO141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

Bell Honda responded

Thank you! We're thrilled to hear that Joshua has been helpful in keeping your Honda CRV well-maintained. Your satisfaction is our priority, and we appreciate your feedback. Looking forward to continuing to serve you!

May 05, 2025

I was able to schedule and receive service quickly. I was informed about potential issues. More

by DRZEWIECKIPAUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

Bell Honda responded

Thanks for sharing your experience, Paul! We're thrilled to hear you received prompt service and clear communication. Your satisfaction is our priority, and we appreciate your feedback. Looking forward to serving you again!

May 05, 2025

The price increased from my last visit. I was also told that my tint change would be free, then when I came back it was quoted at $400 because I wasn’t the original owner. When I came to pi More

by Urielk82
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Iris
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May 05, 2025 -

Bell Honda responded

We understand how frustrating it can be when expectations aren’t met, especially regarding pricing and service. Our goal is always to provide clear and transparent communication, and we’re sorry to hear that your recent visit fell short of those standards. Regarding the tint change, we understand how disappointing it must have been to receive a different quote than expected. It’s important to us that you feel valued as a customer, and we’d like the opportunity to discuss this further to make sure everything is properly addressed. To ensure we can resolve this for you, I’d like to personally connect you with Trish Viramontez in our Customer Relations Department. She’s available at TViramontez@vtaig.com.

May 05, 2025 -

Urielk82 responded

Thank you, I will reach out to Trish.

May 05, 2025

Great Dealership! Friendly, skilled staff, very pleasant, comfortable waiting area with free popcorn! ZacTec was applied well, inside of car vacuumed and we were finis More

by cihde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

Bell Honda responded

Thank you for your fantastic review! We're thrilled to hear you enjoyed our service and amenities. Our team takes pride in delivering a great experience, and it’s wonderful to know you felt comfortable and well taken care of. We look forward to seeing you again at Bell Honda!

May 03, 2025

I've been a repeat customer for over 21 years, on my 3rd Honda Accord and Bell Honda techs are the only one to maintain them More

by FRICKERANDY8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Vu, Crystal, and Tanner all service writers great job
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May 05, 2025 -

Bell Honda responded

We truly appreciate your loyalty over the years! It's fantastic to hear that our techs have consistently met your expectations for your Honda Accords. Your trust means the world to us, and we look forward to serving you for many more years to come!

May 03, 2025

He was professional, communicated clearly with my vehicles issues. He did offer me water and kept me updated while I waited in the lobby More

by ECHernandez68
Recommend Dealer
Yes
Employees Worked With
Young male, office was towards the restroom entrance
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May 05, 2025 -

Bell Honda responded

Thanks for the fantastic review! We’re thrilled to hear you had a positive experience and appreciated the communication and service. Our team always aims to make your visit comfortable and informative. Looking forward to seeing you again!

May 03, 2025

Great service. Josh communicated right away on my pricing and how quickly they could get my tires done. More

by NGAVO03
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Hansmeier
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May 05, 2025 -

Bell Honda responded

Thanks for the fantastic review! We're thrilled to hear that Josh provided prompt communication and service on your tire needs. Your satisfaction is our priority, and we look forward to serving you again!

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