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Bell Honda - Service Center

Phoenix, AZ

4.3
1,136 Reviews

1,136 Reviews of Bell Honda - Service Center

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June 03, 2025

The service had been great. Service writer also has been great will continue to bring in my car for service More

by CRUZARTHUR1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Bell Honda responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our service team. Your trust means a lot to us, and we look forward to seeing you again for your car's next service!

June 03, 2025

Joshua is great to work with. He always explains what work has been done on my vehicle. I leave knowing my vehicle is in great running condition. Great guy! More

by JANDRWEBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Bell Honda responded

Thanks for the wonderful feedback! We're thrilled to hear you had a great experience with Joshua. Ensuring our customers feel informed and confident about their vehicles is our top priority. We appreciate your support and look forward to seeing you again!

June 02, 2025

The service center has very little business (or so it appears). This may be because they are recommending services that are not needed, like a brake fluid flush. I took the car elsewhere. The brake fl More

by RWOFOD17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Forgot her name
Jun 09, 2025 -

Bell Honda responded

We understand how important it is to feel confident in the service recommendations you receive, and we appreciate you taking the time to provide feedback. Our team strives to offer the best care and advice tailored to each vehicle’s needs. If you’d like to discuss your experience further or have any questions, please feel free to reach out to Trish Viramontez at TViramontez@vtaig.com.

June 02, 2025

Great job , in and out! , even provided a ride for me so that I didn’t have to sit there all day. More

by Prityinpink1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Bell Honda responded

Thanks! We’re thrilled to hear you had a smooth experience and appreciated the ride service. Your satisfaction is our priority, and we love making your visit as convenient as possible. We look forward to serving you again!

June 02, 2025

Brandon in service is a rock star. Too bad you can’t clone him. I’ve worked in hospitality and customer service everything. I’ll probably get my next CRV at Bell Road Honda. More

by Frank Rowland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 05, 2025 -

Bell Honda responded

Thanks for the fantastic feedback, Frank! We're thrilled to hear you had such a great experience with Brandon. We'll be sure to share your kind words with him. Looking forward to helping you with your next CRV at Bell Road Honda!

June 02, 2025

Tanner is always such a first class, very capable, genuinely friendly guy. Give him a raise! OK, that’s 16 words. What’s with this requirement of 15?! More

by Tim M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner (Moya?)
Jun 03, 2025 -

Bell Honda responded

Thank you for the kind words! We're thrilled to hear Tanner consistently provides first-class service. We'll be sure to pass along your feedback—he truly is an asset to our team!

June 02, 2025

Very knowledgable and helpful service rep. Great service, will definitely be using this center again. More

by JUDYSPROTT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name
Jun 03, 2025 -

Bell Honda responded

Thank you for your feedback! We're glad to hear our service rep was knowledgeable and helpful. We look forward to serving you again in the future!

May 30, 2025

Friendly, fast and economical. Very reliable. Easy to accommodate my schedule. Will be back again. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Bell Honda responded

Michael, thanks for the fantastic review! We're thrilled to hear you had a great experience with our service. Our team always strives to provide friendly and efficient support. Looking forward to welcoming you back soon!

May 29, 2025

The poor experience continues. I was told to reach out to Trish Viramontez at tviramontez@vtaig.com. I sent an email 5/5/25 and still haven’t received a response. Am I wasting my More

by Urielk82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Iris and Trish Viramontez
May 29, 2025

I went there to have a key made for my 2001 Honda and they wanted to charge me $250 and said I would have to wait 4 hours! I went to arrowhead dealership and they made me 3 for $30! Terrible rip off! More

by Qwikfix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.