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Bell Honda - Service Center

Phoenix, AZ

4.3
1,135 Reviews

1,135 Reviews of Bell Honda - Service Center

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June 09, 2025

Good It was good It was good. So that's what I say Why Omg No More

by SHRNBTL
Recommend Dealer
Yes
Employees Worked With
Tanner
June 09, 2025

Josh is always wonderful! He is so great with service. We have been coming to him for years. More

by ehulverson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

Charged credit card fees. Do they expect people to be carrying cash? that is it More

by NVAMAR1
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

Tanner is always ready for us with a big smile and great attitude. Makes sure that a multipoint inspection is completed on the car and only recommends service necessary at that time. More

by Dave Piña
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Moya
June 09, 2025

I love Bell Hondas Service department I love Bell Honda Service Dept. Never had a problem and have worked with Josh for all my service needs. More

by ASUSHEDEVIL2001
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Hansmeier
June 08, 2025

Geovanni was very professional and well informed about my CR-V. He kept me informed durning the process and recommended a filter be replaced which I agreed to replace. Everything went smoothly. More

by RPOLK06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geovanni Santana was my Service Advisor
Jun 09, 2025 -

Bell Honda responded

Thank you for your fantastic review! We're thrilled to hear that Geovanni provided such professional and informative service. Keeping our customers informed is a priority, and we appreciate your trust in our recommendations. Looking forward to serving you again!

June 08, 2025

We've had our car 2 years and have had only good experiences with the service center. They are very communicative, always updating us on the progress of our appointment. Always discussing everything More

by Cateyes12314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faith Williamson
June 08, 2025

Worked with Josh for years while owning my Honda. He has always been polite, professional and helpful. More

by ASUSHEDEVIL2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Bell Honda responded

Thanks for the fantastic review! We’re thrilled to hear about your great experiences with Josh. Our team is dedicated to providing top-notch service, and it’s wonderful to see that reflected in your time with us. We appreciate your continued support!

June 07, 2025

Their service advisors lack customer service skills and do t seem to care when it is brought to their attention. More

by MATTINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

The salesman I had when bought suv did me wrong. He said things that were not true and got me into something I am not comfortable with. More

by skearsey1266
Recommend Dealer
Yes
Jun 09, 2025 -

Bell Honda responded

Thank you for sharing your experience. We're sorry to hear about the issues you faced with your purchase. Your feedback is valuable, and we strive to improve. Please know we're here to help ensure your comfort with your vehicle.

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