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Bell Honda - Service Center

Phoenix, AZ

4.4
863 Reviews

864 Reviews of Bell Honda - Service Center

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February 02, 2025

I’m very happy with the service department at Bell Honda. Excellent communication. Prompt service. More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

The service managers Faith and Iris really took care of my vehicle and solved the issue I was having with it. I will continue to bring my vehicle to Bell Honda due to the excellent service they were able t More

by MLEVINE480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith and Iris
January 31, 2025

Service was Awesome! They were Very helpful, and they go the extra mile 😍. I will def be back. More

by Angelawar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

I have serviced my Hinda here twice. Both times I had to have additional repairs done afterwords for major oil leaks. Costing me additional money and hard ship. I will never come back ag More

by TIMOTHY.DAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Great service! Courteous and professional staff. The service rep was very thorough in explaining the service provided. Keep up the good work! More

by EMCGEEAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

I HAVE A HONDA COSTUMER FROM CA SINCE 1983, AND WENT TO BELL HONDA WHO PUT THIS 84 OLD WOMAN INTO VANTAGE CREDIT UNION WITHOUT TELLING ME. I HAD TO FIND THIS OUT WHEN THE CREDIT UNION INFORMED ME. I WILL T More

by PFRANK1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Was quick. Work was good for an oil change. Didn’t like surcharge for using a credit card. More

by RICKKHOPWOOD20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Bell Honda responded

Thanks for your feedback, Rick! We're glad to hear you had a quick and positive experience with your oil change. We understand your concern about the credit card surcharge and appreciate your input as we strive to improve our services. Hope to see you again soon!

January 30, 2025

Tanner M. has been a very good service rep. in my five or six service visits. More

by BAMJAM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Please refer to my prior response.
Jan 31, 2025 -

Bell Honda responded

Thanks for the kind words! We’re thrilled to hear that Tanner has consistently provided great service during your visits. We appreciate your loyalty and look forward to seeing you again soon!

January 30, 2025

Geovanni was excellent and explained important features of my CRV. He was personable and knowledgeable. More

by Nryanphx
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Geovanni
Jan 31, 2025 -

Bell Honda responded

Thanks for the fantastic review! We're thrilled to hear that Geovanni provided you with excellent service and valuable insights about your CRV. Your satisfaction is our priority, and we appreciate you sharing your experience!

January 29, 2025

Good customer service I was updated while I waited in the service area that’s always a plus . More

by SHARONBOOKER57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Bell Honda responded

Thanks for your great feedback, Sharon! We're thrilled to hear that you enjoyed our customer service and appreciated the updates while you waited. Your satisfaction is our priority, and we look forward to serving you again!

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