Bell Ford - Service Center

Service was exceptional. However, I was disappointed to Service was exceptional. However, I was disappointed to have pay for an upgrade to my navigation system. My auto was a mere 460 miles over warranty Service was exceptional. However, I was disappointed to have pay for an upgrade to my navigation system. My auto was a mere 460 miles over warranty! More

I needed routine 5,000 mile maintenance. My overall experience from making the appointment to exiting in my newly washed vehicle was excellent. Service Advisor, Audra Hubbard went the extra mile durin experience from making the appointment to exiting in my newly washed vehicle was excellent. Service Advisor, Audra Hubbard went the extra mile during the visit. More

I have always been treated with kindness and respect when I visit the dealership to have the oil changed along with the works. I never hesitate to take my vehicle in for service. I visit the dealership to have the oil changed along with the works. I never hesitate to take my vehicle in for service. More

I have purchased 4 new vehicles in the past 8years from this dealership. My sales rep Lou Graf is amazing and goes the extra mile everytime. I have never needed any extra service outside the normal recalls this dealership. My sales rep Lou Graf is amazing and goes the extra mile everytime. I have never needed any extra service outside the normal recalls which the dealership has been easy to work with. I recently started having problems with problems with my radio and a blank screen. I called to get it in for service which took longer to get in and during the scheduled service date I went over my 36k warranty by 270 miles. When the service rep told me I was out of warranty and they wouldnt cover it, he told me I could call ford myself to open a warranty investigation bcase. I felt this was unacceptable and since I have purchased so many vehicles from this dealership. My explorer is only 2yrs old and my lease is up in 1yr. I feel the Ford warranty is unacceptable compared the GM/ chrysler warranty. The dealership did nothing to help and made me work through ford directly which I did. Ford stepped to and turned a 1200 bill into a $100 deductable which was great customer service on their part however still kind of crappy I had to pay for a ford defect. The Adrian Bell Ford dealership passed the buck to ford and did the bare minimum. More

Recently took car in for leaking sunroof, car was wet when taken in, car was wet and not cleaned from water damage. Was told it was before I picked it up. Big disappointment. when taken in, car was wet and not cleaned from water damage. Was told it was before I picked it up. Big disappointment. More

I always get top notch service at this dealership. The staff are always willing to answer my questions no matter how trivial. I have bought my last 3 new vehicles there and will continue to give them my b staff are always willing to answer my questions no matter how trivial. I have bought my last 3 new vehicles there and will continue to give them my business. More

They treat their customers very good and make sure they are taken care of by following up and going over everything precisely from sales to service. are taken care of by following up and going over everything precisely from sales to service. More

My Works experience. Fast service, washed my truck and provided me with a loaner. Can't get no better than that. The service manager, Calvin, always does his best to make Fast service, washed my truck and provided me with a loaner. Can't get no better than that. The service manager, Calvin, always does his best to make sure I'm taken care of. Good job service department. More

Great service dept. well satisfy with service dept . Wash car great. Appt some times are two to five out?Dealership clean and friendly. Nice waiting area. Someday you br well satisfy with service dept . Wash car great. Appt some times are two to five out?Dealership clean and friendly. Nice waiting area. Someday you bring coffee back when the virus is over. More

Have always been pleased with the entire dealership. From purchasing my Ford vehicles, to the service department, and body shop at Bell Ford, we have always been provided with the most professional staff From purchasing my Ford vehicles, to the service department, and body shop at Bell Ford, we have always been provided with the most professional staff in dealing with our cars. More