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Bell Ford - Service Center

Adrian, MI

4.9
59 Reviews

59 Reviews of Bell Ford - Service Center

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July 23, 2024

I recently had my 2023 Ford Escape Hybrid serviced at Bell Ford. Since relocating to Phoenix 4 years ago, I have used Bell Ford. The service department has been excellent in general in providing assistan More

by ron17761953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bernardini, Dan Dartt
August 02, 2023

They were great! Helped me squeeze in my vehicle for an oil change so I wasn't left without a car over the weekend. More

by stephanie L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Lundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department
May 19, 2023

Austin was very professional and very helpful any time I had a question. He went out of his way to give great service! More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Bulgarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023

Jim always greets you with his big welcoming smile and goes out of his way to find you what you want at a price you can afford!! More

by Jamie00salazar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023

We have bought 2 vehicles our children have bought 2 and our Grandson bought 1. Jim has always been upfront with us and took care of all our needs. If he sees you in the dealership he makes a effort to say More

by Rottenredapple53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ladies in the office.
May 09, 2023

They care. They take care of you through all car events. It is quite nice. More

by Msuw
Recommend Dealer
Yes
Employees Worked With
Jeremy Beal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Bell Ford responded

Thanks for your feedback! We look forward to providing great service in the future.

May 08, 2023

Austin is always so kind and helpful whenever I am in. Definitely worth seeing if you stop in! More

by samanthajo2307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Vetitoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Beal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Noden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Bulgarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023

Austin is very respectful an knowledgeable when it comes to asking questions an getting information on getting a new car! More

by Sarah-2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Bulgarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Bell Ford responded

Thankyou Sarah. We look forward to serving you in the future.

March 30, 2023

Exceptional service. Bought both our trucks from Bell. The works oil change and tire rotation was done and vehicle was returned washed. Wouldn't go anywhere else for s More

by dkazup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, didn't make a note of service advisor or cashier names.
March 29, 2023

My Maverick was in for a recall on side air bags, I was very pleased the the service. Bell Ford gave me a loaner to use while repairs were made. I picked the truck up in a timely manner. It was return More

by rpfeldkamp
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Henry at service desk
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