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Bell Ford

Phoenix, AZ

4.4
339 Reviews

2401 W Bell Rd

Phoenix, AZ

85023

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Showing 339 reviews

March 29, 2025

Lyle was very professional, considerate and helpful. The entire experience was fast and effective. I’m very satisfied and will be back and WILL recommend a friend. Sincerely, Theresa More

by trdbarkley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyle in service
March 27, 2025

Daniel and his team are great to work with. Service is outstanding. I’ll be back. More

by Bob8425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Dart
March 25, 2025

Great car buying experience starting with my initial internet inquiry with Bell Ford. I was seeking a particular model and in a short time I was sent an introductory video introducing the salesman and f More

by TerryB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Kovacs
Mar 27, 2025 -

Bell Ford responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

March 14, 2025

Unbelievable. I was Quoted $897.00 for a key 2015 Taurus. I need a key made.And this is for the cheap key. To me this is beyond words.I am a Senior citizen living More

by mikecatania57michae
Service Time
Recommend Dealer
No
Employees Worked With
Don't remember
March 05, 2025

I had a tire hazard flat. There were 2 tires damaged and I had to escalate up 3 times with warranty company to get anything resolved. Warranty denied the claim 3 times based More

by GradyEWillard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Erdman
Mar 09, 2025 -

Bell Ford responded

Hi, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. Please give us a call at (602) 866-1776 and we will do our best to make this better. We hope to hear from you soon.

February 26, 2025

I had a bad battery in my Ranger and they took care of my issue same day. Everyone I dealt with there is super helpful and knows what they’re doing. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody and Olivia
Mar 10, 2025 -

Bell Ford responded

Thank you for the 5 star review

February 13, 2025

I made a 7:00 am appointment with Lyle to have my;22 F-350 serviced, I was met and checked in. I was shown the waiting area which included a small coffee shop. I received periodic text updates includin More

by wilkinsdpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyle Arnheiter
Feb 18, 2025 -

Bell Ford responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 06, 2025

Travis at Bell Ford is amazing. He got us in as we are out of state. Three other dealerships wanted us to leave our vehicle for two days and it is our only transportation. I explain More

by Winsteadgd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Fetterolf
Feb 18, 2025 -

Bell Ford responded

Thank you for the amazing review.

February 04, 2025

One of best. In sales. Management and financing. Reasonable priced used cars. That is what I bought a used car More

by Hannahrem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack credit manager
Feb 17, 2025 -

Bell Ford responded

Hi, thank you for leaving such a great review and high star rating. Safe travels!

Feb 17, 2025 -

Hannahrem responded

We have been buy csrs yherr since 2007

January 31, 2025

Good service, polite, professional and very quick. This survey requires 15 words which is ridiculous More

by Emoceri
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason
Feb 17, 2025 -

Bell Ford responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

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