
Bell Ford
Phoenix, AZ
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Lyle was very professional, considerate and helpful. The entire experience was fast and effective. I’m very satisfied and will be back and WILL recommend a friend. Sincerely, Theresa The entire experience was fast and effective. I’m very satisfied and will be back and WILL recommend a friend. Sincerely, Theresa More
Great car buying experience starting with my initial internet inquiry with Bell Ford. I was seeking a particular model and in a short time I was sent an introductory video introducing the salesman and f internet inquiry with Bell Ford. I was seeking a particular model and in a short time I was sent an introductory video introducing the salesman and featuring a walk-around tour of a vehicle meeting our needs. My wife and I were very impressed and interested in seeing the vehicle in person. NEVER had such personalized attention anywhere else. More
Unbelievable. I was Quoted $897.00 for a key 2015 Taurus. I need a key made.And this is for the cheap key. To me this is beyond words.I am a Senior citizen living I was Quoted $897.00 for a key 2015 Taurus. I need a key made.And this is for the cheap key. To me this is beyond words.I am a Senior citizen living on slim Budget. My car was stolen and need a key to retrieve it. The storage lot of Phoenix PD charges $56.00 dollars a day. I guess they can keep my car. Thanks Bell Ford. Outrageous. More
I had a tire hazard flat. There were 2 tires damaged and I had to escalate up 3 times with warranty company to get anything resolved. Warranty denied the claim 3 times based There were 2 tires damaged and I had to escalate up 3 times with warranty company to get anything resolved. Warranty denied the claim 3 times based on photos of the damage. They said they could not see any damage and didn’t see that the tires were leaking. They said the dealer servicing dept should have reported both of the damaged tires but had only reported the one flat. I ended up replacing the tires using a different tire repair shop. I’m in the process now of getting reimbursed from warranty company but they will only give me any credit for the one tire because dealer didn’t report both tires at the initiation of the claim. So now I have more hoops to jump through in order to resolve the claim. More
I had a bad battery in my Ranger and they took care of my issue same day. Everyone I dealt with there is super helpful and knows what they’re doing. issue same day. Everyone I dealt with there is super helpful and knows what they’re doing. More
I made a 7:00 am appointment with Lyle to have my;22 F-350 serviced, I was met and checked in. I was shown the waiting area which included a small coffee shop. I received periodic text updates includin F-350 serviced, I was met and checked in. I was shown the waiting area which included a small coffee shop. I received periodic text updates including a video of the service performed on my vehicle. my truck was returned to me in just over an hour. Lyle Arnheiter provided a detailed explanation of the service performed, I was certainly pleased with how I was treated and the explanation of the service my vehicle received by the Lyle. More
Travis at Bell Ford is amazing. He got us in as we are out of state. Three other dealerships wanted us to leave our vehicle for two days and it is our only transportation. I explain He got us in as we are out of state. Three other dealerships wanted us to leave our vehicle for two days and it is our only transportation. I explained our situation to Travis. He told us to come in and they would help us. He made an exception and had the vehicle diagnosed in 30 minutes, part ordered and gave us a loaner car. Great customer service! More