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Bell Ford

Phoenix, AZ

Overview
Reviews
Vehicles
4.6
381 Reviews
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2401 W Bell Rd

Phoenix, AZ

85023

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Showing 381 reviews

November 13, 2025

Assigned service advisor was out sick, so Lyle stepped in and provided great, friendly service. More

by MU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyle A.
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Nov 15, 2025 -

Bell Ford responded

Thank you for the 5 star review

October 25, 2025

Great service and communication. Tyler al at lets me know status updates and things that are needed versus recommended. Really appreciate the care they take working on my vehicle More

by jamesrog151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Terrell
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Nov 15, 2025 -

Bell Ford responded

Thank you for the 5 star review!

October 19, 2025

Niko was awesome, I needed to make the purchase fast. They were quick and gave me what I wanted on my trade. As enjoyable as buying a new vehicle can be. More

by Harshmanryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Niko, John
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October 15, 2025

We have buying in new and used. Cars and trucks . They me like family the credit manager is one of best his Zack the is excellent More

by Hannahrem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul abbate
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Nov 15, 2025 -

Bell Ford responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review!

October 10, 2025

Used the valet service to have my vehicle serviced. My vehicle was picked up, serviced, washed and returned. I was kept involved every step of the way! Kudos! More

by Salarcon62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
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Oct 11, 2025 -

Bell Ford responded

We are happy we could make your experience a positive one!

October 06, 2025

Failed to honor 1 yr repair guarantee. On my 2007 Ford Expedition. Miss represented ford company policy. More

by arlisj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam
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Oct 07, 2025 -

arlisj responded

1. Said oil change has to be every 3000 miles 2. Claimed my engine was high mileage when they no I had a rebuild that zeroed my engine at 229,000 miles. So I’ve only added 30 to forty thousand on the new rebuild.. Took 2 or three weeks to analyze problem.

September 07, 2025

This location is fantastic. They did everything to make sure we got the car we were looking for as well as a good price monthly for payments. Took my trade in for more than KBB More

by TPamne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Cahn
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Sep 12, 2025 -

Bell Ford responded

We are happy we could make your experience a positive one!

September 01, 2025

Paul in fleet services was outstanding in getting me in and out as he stated getting my service work completed and keeping inform throughout. More

by dlkford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul fleet services
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Sep 07, 2025 -

Bell Ford responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 30, 2025

We have been with Ford for more than 20 years, and always have received excellent service. More

by carsaralegui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyle
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August 29, 2025

Very helpful and worked with me to make the deal happen very pleased with the sales man More

by juliohutch06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared
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