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Bell Ford
Adrian, MI
242 Reviews
We here at Bell Ford pride ourselves on delivering the best customer service and dealership experience to Ford drivers throughout Dundee and Clinton MI. With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car!
Take a look around and discover that new Ford models have all the elements you desire in a car: safety, dependability, comfort and tech features. We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in a new Ford Escape, F-150, Edge, Explorer or Focus.
Now, we know that not every driver is in the market for a new car. That's why we maintain a comprehensive list of quality and affordable used cars. There's simply no denying that buying used is a great way to drive a top-quality car while saving money at the same time.
The next step in the process is helping you finance the new or used car of your choice. We know it sounds intimidating but that's never the case when you buy or lease a car from us. Our Auto Finance team will crunch the numbers to ensure that you enjoy a budget-friendly price on your next vehicle.
Now that the car is yours, it's important to keep it in tip-top shape for many years of joyous driving. That's only achieved by bringing it into our Service and Parts centers for routine maintenance, repairs and parts replacement. Whether you need an oil change or tires rotated, our expert technicians will perform the necessary tasks to get you back on the road before too long.
If you're ready to learn more about services, simply stop by Bell Ford at our showroom in Adrian, MI, where we always look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 242 reviews
November 10, 2021
Great experience, super salesman, friendly staff!We Great experience, super salesman, friendly staff! We called on our way to look at a distant Ford dealership. My wife suggested we call Bell first as Great experience, super salesman, friendly staff! We called on our way to look at a distant Ford dealership. My wife suggested we call Bell first as we were so impressed with our previous salesman, Jim Chapman. He was on the line in a minute and told us to stop in before we go elsewhere. We turned around and were amazed at the car Jim found for us. It was exactly what we wanted, and it was beautiful! Signed, sealed, and driven home the next morning! More
by aleebrooks1944
Employees Worked With
Jim Chapman
October 29, 2021
The service department was very helpful. I did get a loaner car which was also helpful. One thing that they could improve on is they didn't call when the truck was suppose to be ready. Other than that loaner car which was also helpful. One thing that they could improve on is they didn't call when the truck was suppose to be ready. Other than that it was a good experience. More
by lkalmar
Employees Worked With
N/A
July 28, 2021
Why is this site under the Dave Knapp name? I have mixed Why is this site under the Dave Knapp name? I have mixed feelings of referring a friend after my experience last week at Bell Ford. Took my truck in Why is this site under the Dave Knapp name? I have mixed feelings of referring a friend after my experience last week at Bell Ford. Took my truck in for an oil change and tire rotation also to have a air filter replaced and they offered to give me a car wash. Well I guess the oil was changed but was told the truck had swollen lugnuts and they could not remove them to do a tire rotation, that I should go to a local auto store and buy new lug nuts and bring them back and low and behold they could take the swollen ones off and put on the new ones for a small fee. I was in total disbelief that they couldn't fix the problem since the Ford people were the ones who made this bad design. Get good lug nuts to replace the bad ones. The air filter was not replaced and the truck was not washed just had water splashed on it, with the back windows down so back seat was wet. My truck is not even 3 yrs old and still under that expensive warranty that we purchased. I will find someone to fix the problems but it won't be Bell Ford, probably that other Ford dealership over in Hillsdale County. So I really don't think I will refer anyone to Bell. More
by devodavidson
Employees Worked With
The woman I spoke with name is not on paperwork
July 23, 2021
I was trying to get info on a truck. They Never got back with me after a week of waiting I drove out to check it out. Pictures looked nothing like the same truck hiding rust spots and other damages. Along w with me after a week of waiting I drove out to check it out. Pictures looked nothing like the same truck hiding rust spots and other damages. Along with that they were open till 8. I got there at 730 not a single soul in the dealer. Extremely disappointed More
by Bigdadgfym
Employees Worked With
None
July 20, 2021
Bell Chevrolet walked me through my new Badlands Bronco order painlessly and answered all my questions through the process. I was phoned the minute the new truck arrived and had it turned around and detai order painlessly and answered all my questions through the process. I was phoned the minute the new truck arrived and had it turned around and detailed just a few hours later. The paperwork was pre-filled out, required just a few minutes of signatures and after a great tutorial on some of the vehicles features, I was in and out driving my truck off the lot. From the moment I walked in the door to driving away was a total of 20 minutes. My Newfoundland, Dawson, was even invited into the showroom ;) I could have purchased this vehicle closer to my northern Michigan home but chose to go to Bell Ford for their white glove customer service. I would give this more stars if I could… More
by Tracyhickman84
Employees Worked With
Matt Bell, Gary Lundy, Jack Vetitoe
